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"The hotel pool wasn’t working and they only notified me 2 days before arrival. They said it would still work for one of the days if my stay, but it wasn’t true. Since it was a non refundable booking I couldn’t cancel it. When asked to the staff if there was any compensation offered, or at least include us the breakfast or give us a better room they were quite rude, not accommodating at all and didn’t do anything to compensate or try to make our stay more enjoyable. Also the room service was not available all the time. Wouldn’t recommend this hotel to anyone for the price you pay there’s way better places. "

"Clean rooms, 10 mins walk to ski lift going up. More difficult coming down from slopes though. "

"Our room was wonderful - clean, roomy and had a great view. The bathroom was spacious with a soaking pool and shower. The spa was small but perfect to just relax at for an hour a day. "

"Very helpful staff, Great location, Good value"

"Absolutely fantastic. Great location. Lovely staff. Maybe a pack on arrival regarding buses and ski passes etc. There are a lot of questions on a ski trip. Maybe also have spa use in the day for this not skiing. Lovely staff at bar, restaurant and front desk. Cleaning team lovely too. Thank you "

"terrible furniture, falling apart handles."

"Limited breakfast, no cleaning was done, no proper towel change, everything was provided for only one person and there was two of us, had to pay for extra water which was disappointing."

"The chalet met all our needs entirely. We had 16 people and the chalet still felt spacious. The separated rooms also worked really well with the older people having their own wing. The kitchen had ample crockery and cutlery and we cooked xmas dinner there too. The location is amazing as really close to the slopes and the shopping precinct, with restaurants, pubs, bakery and several ski hire shops. Really recommend and would definitely go again. "