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The Black Swan Lee - Lenox, Ascend Hotel Collection

3.0 star property

Photo gallery for The Black Swan Lee - Lenox, Ascend Hotel Collection

Lobby
BBQ/picnic area
Exterior
Free daily continental breakfast
Non Lakeside Superior Room, 2 Queen beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
The current price is AU$258
includes taxes & fees
30 June - 1 July

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Lakeside Deluxe Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout curtains

Lakeside Deluxe Room, 1 King bed

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2013
Sofa bed - single
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Superior Room, 2 Queen beds

Non Lakeside Superior Room, 2 Queen beds

Non Lakeside Superior Room, 2 Queen beds

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lakeside Deluxe Room, 2 Queen beds

Premium bedding, desk, laptop workspace, blackout curtains

Lakeside Deluxe Room, 2 Queen beds

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - single
Blackout curtains
  • 52 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 52 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Lakeside Standard Room, 1 King bed

Non Lakeside Standard Room, 1 King bed

Non Lakeside Standard Room, 1 King bed

9.4 out of 10
Exceptional
(45 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Private bathroom
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lakeside Superior Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout curtains

Lakeside Superior Room, 1 King bed

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Superior Room, 1 King bed

Non Lakeside Superior Room, 1 King bed

Non Lakeside Superior Room, 1 King bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Standard Room, 2 Double beds

Non Lakeside Standard Room, 2 Double beds

Non Lakeside Standard Room, 2 Double beds

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Private bathroom
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
435 Laurel St, Lee, MA, 01238

What's nearby

  • Berkshire Mountain Country Store - 2 min drive - 2.1 km
  • The Mount - 4 min drive - 3.9 km
  • Lee Premium Outlets - 5 min drive - 4.3 km
  • Tanglewood Music Center - 8 min drive - 7.1 km
  • National Shrine of the Divine Mercy - 10 min drive - 10.0 km

Getting around

  • Pittsfield Intermodal Transportation Center - 16 min drive
  • Albany, NY (ALB-Albany Intl.) - 57 min drive

Restaurants

  • ‪McDonald's - ‬20 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Vivaldi's Pizzeria - ‬3 min drive
  • ‪51 Park Restaurant & Tavern - ‬3 min drive

About this property

The Black Swan Lee - Lenox, Ascend Hotel Collection

Hotel near Tanglewood Music Center
Free continental breakfast, laundry facilities and a 24-hour gym are just a few of the amenities provided at The Black Swan Lee - Lenox, Ascend Hotel Collection. Adventurous travellers may like the fishing and motor boating at this hotel. The on-site Indian cuisine restaurant, Mint, Indian Lakeside Din, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre and a bar.
You'll also enjoy perks such as:
  • Free self-parking
  • Motorhome/coach/lorry parking, an electric car charging station and ATM/banking services
  • Motorised watercraft on-site, a banquet hall and a computer station
  • Guest reviews give top marks for the dining options, helpful staff and location
Room features
All 52 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
More amenities include:
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and fridges

Languages

English, Hindi, Spanish

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Exterior

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  • Hot tub
  • Breakfast included
  • Parking included
9.2 out of 10, Wonderful, 1,007 reviews
The price is AU$217
includes taxes & fees
30 June - 1 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mint, Indian Lakeside Din

Things to do

  • 24-hour gym
  • Fishing
  • Kayaking
  • Motor boating
  • Personal motorised watercraft

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
Tax ID - C0006791500
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Black Swan Ascend Collection
Black Swan Ascend Collection Lee
Black Swan Inn Ascend Collection Hotel
Black Swan Inn Ascend Collection Hotel Lee
Black Swan Inn Lee
Black Swan Inn
Black Swan Lee
Hotel The Black Swan Inn, an Ascend Hotel Collection Member Lee
Lee The Black Swan Inn, an Ascend Hotel Collection Member Hotel
Hotel The Black Swan Inn, an Ascend Hotel Collection Member
The Black Swan Inn, an Ascend Hotel Collection Member Lee
Black Swan Inn an Ascend Collection Hotel
Black Swan
The Black Swan Inn Ascend Hotel Collection
The Black Swan Inn an Ascend Hotel Collection Member
The Black Swan Lee - Lenox, Ascend Hotel Collection Lee
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel Lee

Frequently asked questions

Is The Black Swan Lee - Lenox, Ascend Hotel Collection pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Black Swan Lee - Lenox, Ascend Hotel Collection?

As of 25 June 2025, prices found for a 1-night stay for 2 adults at The Black Swan Lee - Lenox, Ascend Hotel Collection on 26 June 2025 start from AU$325.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Self-parking is free at this property.

What time is check-in at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Checkout is at 11 AM.

Where is The Black Swan Lee - Lenox, Ascend Hotel Collection located?

Situated on the waterfront, this hotel is within 2 miles (3 km) of Berkshire Mountain Country Store, Animagic Museum of Animation and Lee Library. Greenock Country Club and Wyndhurst Golf & Club are also within 2 miles (3 km).

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The Black Swan Lee - Lenox, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sheyla

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jun 2025

8/10 Good

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Very good service and breakfast!
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet hotel with lovely lake in back
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and clean/comfortable room!
Stayed 1 night in May 2025

8/10 Good

KAREN

Liked: Cleanliness, property conditions & facilities
wonderful restaurant with tasty delicious food. View from dining areas is great
Stayed 1 night in May 2025

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location for hiking and biking in the Berkshires.
Stayed 2 nights in Apr 2025

8/10 Good

Lisbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, Service and breakfast were perfect. Too bad there was additional charge for the boats.....
Stayed 3 nights in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities
This is our second time staying at the Black Swan. We are especially impressed with the nice employees we met during our stays. The Indian Restaurant on the property is an additional benefit of staying here
Stayed 3 nights in May 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to spend the night
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and place was very clean and neat.
Stayed 3 nights in Apr 2025

10/10 Excellent

kim

Liked: Staff & service, amenities, property conditions & facilities
Wonderful hotel on a lake, beautiful sunset, great Indian restaurant
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel with water view. You can rent boats of kyaks if you care too. Excellent continental breakfast daily. Washer, Dryer, Gym, and computer available to guests. Indian restaurant on site. Close to everything.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mary J

Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful and friendly. The room was a great size and clean and cozy. Loved the balcony overlooking the lake, very peaceful and quiet. Breakfast was just right and the coffee machine was such a wonderful treat! Convenient location-quick drive to shops and restaurants. Thank you for a perfect getaway! We will definitely be coming back.
Stayed 1 night in Jun 2025

10/10 Excellent

David and Dee first Name

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff handled my needs very quickly. We were right by the lake and had a small private porch on which we could we could relax.
Stayed 4 nights in May 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice lake view. Comfortable room. Would highly recommend if in area.
Stayed 2 nights in May 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly! Right on the water, very peaceful
Stayed 1 night in May 2025

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views of the lake with cozy rooms. Staff is excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
We started our stay with a text letting us know when our room was ready. Check in was very pleasant and efficient. Our room was as described and very clean. House keeping was very friendly and did a superior job cleaning room. Excellent customer service. Overall a great stay. Plan on returning again. thank you
Stayed 3 nights in Jun 2025

10/10 Excellent

Divina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were very friendly especially the lady ( I apologize I didn't get her name) in the breakfast buffet was super nice. The accommodations were dated but was very comfortable and clean. The room was well maintained.
Stayed 3 nights in Apr 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff.

10/10 Excellent

Marisela

Liked: Cleanliness, staff & service, property conditions & facilities
The service is excellent. The restaurant is very good attention. Thank you for everything.
Stayed 1 night in Apr 2025

10/10 Excellent

Kaitlyn

Liked: Amenities
Great stay
Stayed 1 night in Nov 2024

6/10 Okay

Vicki

Liked: Cleanliness, staff & service, amenities
Pretty setting
Stayed 1 night in May 2025