10/10 Excellent
Clarence
13 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After spinning three days at the property and going on two of their tours, I have to say it is one of the best run operations I have ever visited. On an extremely difficult jungle tour, I saw every member of the team and the teams affiliates, provide the most professional, kind, empathetic care to help an 84-year-old woman enjoy the trip with her family. Under conditions that were almost brutal at times, they found ways to allow her to fully participate as part of her group. Not one time that I see the look of impatience or frustration. I guess the best compliment I can give is to say that I would’ve very comfortably placed my own mother‘s care within their hands, and not had one moment of concern. Whoever runs the facility, congratulations. Amazing job.