SureStay Hotel by Best Western Lewiston

2.5 star property
Hotel in Lewiston with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Lewiston

Free daily continental breakfast
Exterior
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is AU$179
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2022
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2022
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Renovated in 2022
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Renovated in 2022
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds
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About the area

Lewiston is home to SureStay Hotel by Best Western Lewiston. Prospect Hill Golf Course and Fox Ridge Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Androscoggin Bank Colisee and Roy's Driving Range.
Map
516 Pleasant St, Lewiston, ME, 04240

What's nearby

  • Atrium Art Gallery, University of Southern Maine - 11 min walk - 1.0 km
  • St. Mary's Regional Medical Center - 5 min drive - 4.7 km
  • Bates College - 5 min drive - 5.1 km
  • Sisters of Charity Health System - 5 min drive - 5.1 km
  • Central Maine Medical Center - 5 min drive - 6.2 km

Getting around

  • Brunswick Station - 30 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal) - 11 min drive

Restaurants

  • ‪McDonald's - ‬1 min drive
  • gridiron
  • ‪Burger King - ‬2 min drive
  • ‪Sam's Italian Foods - ‬2 min drive
  • ‪Taco Bell - ‬10 min walk

About this property

SureStay Hotel by Best Western Lewiston

Hotel remodelled in 2022
Consider a stay at SureStay Hotel by Best Western Lewiston and take advantage of free continental breakfast, laundry facilities and a snack bar/deli. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Smoke-free property, ATM/banking services and a 24-hour front desk
  • A vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 62 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • 43-inch flat-screen TVs with cable channels
  • Mini fridges, microwaves and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Snack bar/deli

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1990
  • Renovated entire property - May 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Frequently asked questions

Is SureStay Hotel by Best Western Lewiston pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 30 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at SureStay Hotel by Best Western Lewiston?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Lewiston on 31 Aug 2025 start from AU$179.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Lewiston?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Lewiston?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Lewiston?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western Lewiston located?

Situated in Lewiston, this hotel is 0.5 mi (0.8 km) from Atrium Art Gallery, University of Southern Maine and within 3 miles (5 km) of Androscoggin River and Androscoggin Bank Colisee. The Public Theater and Sisters of Charity Health System are also within 3 miles (5 km).

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SureStay Hotel by Best Western Lewiston Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 166 out of 372 reviews
Rating 8 - Good. 102 out of 372 reviews
Rating 6 - Okay. 45 out of 372 reviews
Rating 4 - Poor. 31 out of 372 reviews
Rating 2 - Terrible. 28 out of 372 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Alley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and excellent price.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place to stay. Staff was very friendly ands accommodating!
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable rooms, no musty smell from a/c unit, ground floor for easy access for pet walking.
Stayed 1 night in Jul 2025

10/10 Excellent

april

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back
Stayed 1 night in Jul 2025

8/10 Good

joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good the bed was comfortable I did wish they had fluffier bed covers instead of a thin fleece blanket. The room did have a humidity wet smell but it wasn’t terrible we managed to sleep comfortably.
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Liked: Amenities, property conditions & facilities
It was new and clean.
Stayed 1 night in Jul 2025

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting place. Smell made my family and I sick to our stomachs. Wanted to leave but couldn’t get a refund. Wouldn’t stay here for free.
Stayed 1 night in Jul 2025

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
The staff is always pleasant, helpful and happy. The rooms are dated, however the cleaning staff seem to do a fine job keeping things tidy in a dated facility. It appears everyone tries to do a good job, and that say a lot about this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities
Was a nice place to stay friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and adorable

We had a very pleasant stay at the best Western. Staff was extremely helpful. Rooms were all clean including the rest of the property. David was the manager on site and was extremely polite helpful and professional. I would highly recommend a stay at the best Western.
Stayed 4 nights in May 2025

10/10 Excellent

Sixsta

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 4 nights in Dec 2024

10/10 Excellent

larissa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was lovely. They upgraded us for free. It’s not a fancy place, but it was very clean. The room was nice and new.
Stayed 1 night in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Would say it was ok
Stayed 1 night in Apr 2025

6/10 Okay

Robert E

It was ok, I am not impressed with paying $100+ dollars for 1 night and then having to let the hotel secure another $100+ dollars as an incidental fee.
Stayed 1 night in Apr 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very calm
Stayed 7 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were most pleasant.
Stayed 2 nights in Dec 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family run hotel...
Stayed 1 night in Oct 2024

6/10 Okay

Zachary

Liked: Cleanliness
The hotel is in a convenient location right off of the Highway. Work was being done at the time for improvements so that was a little inconvenient. The room was fine, a little noisy with people in the hallway. But overall a nice place to stay.
Stayed 2 nights in Mar 2025

6/10 Okay

Miguel

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The breakfast service is very poor. The woman at the counter is very rude to the guests, which spoils the breakfast. There is no permanent coffee service for guests. The rooms are not quiet. For sure there must be better places to stay at Lewiston. The truth is that there is no good service policy in the establishment.
Stayed 2 nights in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were quite welcoming, and the property definitely met our needs.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a try

Staff was very attentive. Place convenient off of major highway
Stayed 2 nights in Feb 2025

10/10 Excellent

Gilad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean and tidy newly designed hotel, overall, it is highly recommended to spend a night there
Stayed 1 night in Oct 2024

2/10 Terrible

Jill

I walked in and turned around and walked out. Handed key back to front desk. Creepy, people loudly having sex in room across hall. I did not feel comfortable. I would like a refund. I’m staying at a Hampton tonight in the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great family run hotel. Visiting our son at Bates College for games and need a place to stay frequently. This hotel is clean, quiet & affordable...highly recommend!!!
Stayed 1 night in Sep 2024