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"Very unfriendly staff over the phone."

"We used coupons for Denny's"

"Drove through parking lot, hotel did not appear as pictured. Concrete in parking crumbled, no grass sitting area. Parking garage under building not as pictured. Homeless people sleeping right behind hotel and in parking lot. Did not bother checking in felt it was unsafe. "

"Lovely location! River view!"

"Great stay! Would recommend especially if traveling with pets."

"I checked in at 9:00 PM (excellent experience) Entered my 80 degree room from outside (nice), but noticed immediately part of a candy wrapper on the floor at the foot of the bed. :( I got the room cooled down using the windows and closed the white translucent rolldown curtain. Looking for the heavier curtains to block out the street lights... NOPE. The room was not equipped to block out outside light! I went to bed on a beautiful and comfortable king bed and was asleep quickly, but I awoke, startled, 2 hrs. later thinking I overslept because it was getting light outside... It was not, it was the parking lot lights outside :( !!! That happened 3 more times thru the night!!! I was very disappointed because Holiday Inn Express was a trusted vendor... but not this hotel. I understand a maid missing a small scrap paper on the floor, but the lack of blackout curtains to keep the room dark for sleeping... NOT! I'll never stay in this hotel again. "

"Some of the staff at the front desk, seemed very uninterested and helping guest check in. "

"Everything I needed was attainable and they’re for my use. "

"Loud, rude customers, dated, gym is a joke, however, location is outstanding!"