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El Polo Apart Hotel & Suites

4.0 star property
Hotel with free parking, steps from United States of America Embassy Lima
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Polo Apart Hotel & Suites

Deluxe Suite, 2 Double Beds
Grand Suite
32-inch LED TV with cable channels, TV
Front of property
Down duvets, minibar, in-room safe, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking included
  • Housekeeping
The price is AU$269
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite, 1 King Bed

Down duvets, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Soundproofed
Private hot tub
Air conditioning
Kitchen
Fridge
LED TV
Down duvet
Day bed
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Down duvets, minibar, in-room safe, desk

Deluxe Suite, 2 Double Beds

Highlights

Soundproofed
Private hot tub
Air conditioning
Kitchen
Fridge
LED TV
Down duvet
Day bed
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Senior Suite, 2 Double Beds

Down duvets, minibar, in-room safe, desk

Senior Suite, 2 Double Beds

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
LED TV
Down duvet
Day bed
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Senior Suite, 1 Queen Bed

Senior Suite, 1 Queen Bed

Senior Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LED TV
Down duvet
Day bed
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Down duvet
Day bed
Private bathroom
Hairdryer
  • 25.0 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Suite

Grand Suite | Living area

Grand Suite

Highlights

Soundproofed
Individually decorated
Private hot tub
Air conditioning
Kitchen
Fridge
LED TV
Down duvet
  • 24 sq m
  • Sleeps 3
  • 1 King Bed
Bar (on property)

Crowne Plaza Lima, an IHG Hotel

Pool
Hot tub
Parking included
Free WiFi
9.2 out of 10, Wonderful, (609)
The price is AU$177
includes taxes & fees
12 Jan - 13 Jan 2025
Crowne Plaza Lima, an IHG Hotel
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About the area

Map
Av. La Encalada #1515, Monterrico, Santiago de Surco, Lima, 33

What's nearby

  • United States of America Embassy Lima - 2 min walk
  • San Pablo Clinic - 4 min walk
  • Jockey Plaza - 3 min drive
  • La Rambla San Borja - 6 min drive
  • Lima Convention Center - 6 min drive

Getting around

  • Cabitos Station - 6 min drive
  • Presbítero Maestro Station - 12 min drive
  • Lima (LIM-Jorge Chavez Intl.) - 38 min drive

Restaurants

  • ‪Mercado 28 - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Isolina Taberna Peruana - ‬4 min walk
  • ‪Sushi Ito - ‬2 min walk
  • ‪Pinkberry - ‬2 min walk

About this property

El Polo Apart Hotel & Suites

Upscale hotel near United States of America Embassy Lima
Located close to San Pablo Clinic and Clínica Internacional, Sede Surco, El Polo Apart Hotel & Suites provides a garden, dry cleaning/laundry services and a bar. The on-site international cuisine restaurant, Polo Bistro, serves breakfast. In addition to conference space, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and babysitting (surcharge)
  • A 24-hour front desk, a front desk safe and multilingual staff
Room features
All 60 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Down duvets, cots/infant beds (surcharge) and day beds
  • Bidets, free toiletries and hairdryers
  • 32-inch LED TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 14 for adults and USD 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Polo Bistro

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 700 square feet of conference space
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Day bed
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for USD 40.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 14 for adults and from USD 14 for children
  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 40 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 40.0 per night
  • Facilities fee: USD 10 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number 20333712505

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

El Polo Apart Hotel Surco
El Polo Apart Surco
El Polo Apart Hotel And Suites
El Polo Apart Hotel Lima
El Polo Apart Hotel
El Polo Apart
El Polo Apart Hotel Suites
El Polo Apart & Suites
El Polo Apart Hotel Suites
El Polo Apart Hotel & Suites Hotel
El Polo Apart Hotel & Suites Santiago de Surco
El Polo Apart Hotel & Suites Hotel Santiago de Surco

Frequently asked questions

Is El Polo Apart Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at El Polo Apart Hotel & Suites?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at El Polo Apart Hotel & Suites on 23 Dec 2024 start from AU$269.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at El Polo Apart Hotel & Suites?

Self-parking is free at this property.

What time is check-in at El Polo Apart Hotel & Suites?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM.

What time is check-out at El Polo Apart Hotel & Suites?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does El Polo Apart Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per person applies.

Where is El Polo Apart Hotel & Suites located?

Situated in Santiago de Surco, this hotel is within a 5-minute walk of United States of America Embassy Lima and San Pablo Clinic. Clínica Internacional, Sede Surco and Jockey Exhibition Center are also within 2 mi (3 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 79 reviews" "
Rating 8 - Good. 23 out of 79 reviews" "
Rating 6 - Okay. 11 out of 79 reviews" "
Rating 4 - Poor. 2 out of 79 reviews" "
Rating 2 - Terrible. 3 out of 79 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

KENNETH MARTINEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Great location,
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, wonderful staff. In a beautiful location, everything right there, anything you need. Would definitely recommend and stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Caius

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the El Polo new mall. Great location for that area. Far from Larcomar and Miraflores but a nice area with new shopping.
Stayed 7 nights in Sep 2023

8/10 Good

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
What a nice surprise to find this hotel. Clean, great staff and good price.
Stayed 1 night in May 2023

10/10 Excellent

Jean-Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fantastic, I felt safe it was very clean. The staff was phenomenal. I highly recommend staying at this hotel.
Stayed 11 nights in Feb 2023

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grear location!
Best place to Stay if you have an early appointment at the American Embassy! Location at it best, several restaurants, an open shopping center, Medical center, Banks, Pharmacy, Cinema theater, etc. Clean, confortable, big suites, great restaurant and awesome Front Desk!
Stayed 1 night in Dec 2022

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service
Excellent service and rooms
Stayed 4 nights in Sep 2022

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very comfortable, private and , near good restaurants, boutiques pharmacies, and everything you could need. I recommend this Hotel
Stayed 3 nights in Apr 2022

10/10 Excellent

CONRAD, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel this hotel could be anywhere in a major city in the world and it would atill be excellent
Stayed 8 nights in Mar 2022

10/10 Excellent

maria, anaheim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 1 night in Mar 2022

10/10 Excellent

Omar

Stayed 3 nights in Feb 2022

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I have stayed in Lima.
Stayed 4 nights in Dec 2021

10/10 Excellent

STEPHEN, NEWPORT

Stayed 13 nights in Sep 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
ood hotel under conditions
Stayed here at the peak of the pandemic because of the location. Very clean. Hotel was short staffed and understood on delayed times. Vreakfast took more than 2 hrs and necer received it. Even though we paid and no refund was given.
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020

4/10 Poor

Verified traveller

Stayed 1 night in Apr 2020

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
It was good but the desk refused to give us a receipt for the vat tax. Other than that a beautiful hotel.
Stayed 1 night in Jan 2020

10/10 Excellent

Santiago

Stayed 14 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location if you are going for a business trip. Traffic is very tedious in Lima so you need to stay close to your meetings
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like the fact that taxes where not included in the price, had to pay them after checkout.
Stayed 1 night in Aug 2019

10/10 Excellent

Sean, Florida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very kind people that work there. Right next to US Embassy.
Stayed 1 night in Jul 2019