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Hotel Excelsior

3.0 star property
Hotel with free breakfast, steps from Marquis of Pombal Square

Photo gallery for Hotel Excelsior

Bar (on property)
Point of interest
Quadruple Room
Point of interest
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Room service
  • Bar
  • Laundry
  • Housekeeping
The current price is AU$190
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Double Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Minibar
Satellite channels
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Bathrobes
Hairdryer
Satellite channels
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Front of property - evening/night

easyHotel Lisbon

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
8.8 out of 10, Excellent, (1253)
The price is AU$117
includes taxes & fees
12 Mar - 13 Mar
easyHotel Lisbon
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About the area

Map
Rua Rodrigues Sampaio, 172, Lisbon, 1150-282

What's nearby

  • Avenida da Liberdade - 3 min walk - 0.3 km
  • Marquis of Pombal Square - 3 min walk - 0.3 km
  • Eduardo VII Park - 4 min walk - 0.4 km
  • Rossio Square - 18 min walk - 1.6 km
  • Santa Justa Elevator - 2 min drive - 2.0 km

Getting around

  • Marques de Pombal Station - 4 min walk
  • Rossio Station - 17 min walk
  • Lisbon (LIS-Humberto Delgado) - 21 min drive

Restaurants

  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Local - Your Healthy Kitchen - ‬1 min walk
  • ‪Balcão do Marquês - ‬2 min walk
  • ‪O Cacho Dourado - Actividades Hoteleiras - ‬3 min walk
  • ‪Hotel Marquês de Pombal - ‬3 min walk

About this property

Hotel Excelsior

Hotel near Marquis of Pombal Square
Located close to Medeiros e Almeida Museum and Cinemateca Portuguesa Museum, Hotel Excelsior provides free continental breakfast, dry cleaning/laundry services and a bar. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Tour/ticket information, luggage storage and a banquet hall
  • Smoke-free property, a 24-hour front desk and a TV in reception
  • Concierge services and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 80 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • LCD TVs with satellite channels
  • Fridges, free infant beds and daily housekeeping

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Lift

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 13 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and over; guests must have received complete vaccination at least 5 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee
  • In-room safe fee: EUR 1.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Property Registration Number 3125

Property is also known as

Excelsior Hotel Lisbon
Excelsior Lisbon
Hotel Excelsior Lisbon
Hotel Excelsior Hotel
Hotel Excelsior Lisbon
Hotel Excelsior Hotel Lisbon

Frequently asked questions

Is Hotel Excelsior pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Excelsior?

As of 9 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Excelsior on 16 Mar 2025 start from AU$176.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Excelsior?

This property doesn't offer parking.

What time is check-in at Hotel Excelsior?

Check-in start time: 2:30 PM; check-in end time: anytime.

What time is check-out at Hotel Excelsior?

Checkout is at noon.

Where is Hotel Excelsior located?

Located in Lisbon City Center, this hotel is within a 5-minute walk of Marquis of Pombal Square and Eduardo VII Park. Medeiros e Almeida Museum and Cinemateca Portuguesa Museum are also within 10 minutes. Marques de Pombal Station is only a 4-minute walk and Avenida Station is 8 minutes.

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Hotel Excelsior Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 106 out of 556 reviews
Rating 8 - Good. 190 out of 556 reviews
Rating 6 - Okay. 148 out of 556 reviews
Rating 4 - Poor. 68 out of 556 reviews
Rating 2 - Terrible. 44 out of 556 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

LJ

Our stay here was great. A family room with enough space for all 4 of us, great cleanliness and friendly, helpful staff. Good selection for breakfast and close to the metro station so easy to get out and about. The hotel was undergoing renovations, but this did not affect our enjoyment.
Stayed 3 nights in Feb 2025

8/10 Good

Elizabeth

Great location to two metro and several bus lines. Excellent breakfast. Supportive staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Uroosa

Great place to stay at if your looking to explore the city
Stayed 5 nights in Sep 2024

2/10 Terrible

Jasmine

Disliked: Staff & service, property conditions & facilities
If you need somewhere to sleep for <8 hrs. This is it. There is nothing more to this stay nor is there any space for it.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Great hotel will stay there again
Stayed 3 nights in Aug 2024

8/10 Good

rosangela aparecida souza

.
Stayed 2 nights in Jan 2025

10/10 Excellent

William

So close to Parque Eduardo VII and Liberty Avenue. About 200m to the metro and close to circle with all the various busses. Beds were very comfortable and pillows were the best!
Stayed 4 nights in Nov 2024

6/10 Okay

Oleg

Good central location. Good room size. Clean. Basic breakfast menu. Dated decor.
Stayed 6 nights in Oct 2024

8/10 Good

Maria Isabel

Staff very friendly and helpful. Nice neighbourhood within walking distance from everyghing, includin metro and bus stations
Stayed 8 nights in Oct 2024

8/10 Good

Steven

Right around the corner from a metro stop, it was super convenient. The breakfast was very nice and had lots of options.One complaint i do have is that the bathroom in our room was about the size of airplane bathroom. EXTREMELY small. The sink had a glass shelf installed over it that made it virtually impossible to use.
Stayed 4 nights in Oct 2024

4/10 Poor

Sassan

Liked: Property conditions & facilities
Very basic
Stayed 2 nights in Oct 2024

10/10 Excellent

jose antonio

Very good location, a bit outdated but clean.
Stayed 7 nights in Jul 2024

10/10 Excellent

Orlando

Everything was perfect!
Stayed 3 nights in Jul 2024

8/10 Good

Aidan

Liked: Property conditions & facilities
Good cheap hotel in good central location
Stayed 2 nights in Apr 2024

8/10 Good

XIOMARA

Great breakfast and location
Stayed 3 nights in Sep 2023

4/10 Poor

SANDRO

Would not recommend this hotel
Stayed 4 nights in Sep 2024

6/10 Okay

Carmen

Liked: Property conditions & facilities
They were a construction in front of the hotel , the bathroom plumbing has a very bad smell and the curtain in the room look very bad . the staff were excellent and close to train and center I liked that.
Stayed 4 nights in Sep 2024

4/10 Poor

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort
Terrible washroom
The hotel location was convenience. The room was small and old. The washroom was terrible and poorly build. The shower tube was falling apart and dirty. Only good thing was the daily breakfast and hotel step to Metro.
Stayed 3 nights in Oct 2024

8/10 Good

Mohamed

Good
Stayed 5 nights in Sep 2024

10/10 Excellent

Bruna Marisa Marinho Morais da

Great location and the staff is very friendly and helpful.
Stayed 2 nights in Sep 2023

8/10 Good

ANTONIO

Great value for the money
Stayed 1 night in May 2024

8/10 Good

Maryna

Great location
The location is perfect, close to the city and there are various types of transport available. The staff is very friendly and provided everything we need. The room and bathroom was a bit small but it can be managed. Breakfast is average, had everything needed but could be better. Overall the hotel was great.
Stayed 4 nights in Jun 2024

10/10 Excellent

Louisa M

Incredible breakfast! Super location!

2/10 Terrible

Betty san san

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Bad stay
We are disappointed. Management should looks at the rooms. Bathroom is very very small, showing unit slippery, toilet paper roll was under the sink which you can not reach. Bath room door not close easily.
Stayed 3 nights in Oct 2024

8/10 Good

David

Older hotel building. Average staff.
Stayed 1 night in Jun 2024