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Mama Shelter Lisboa

3.0 star property
Hotel with 2 restaurants, a short walk to Avenida da Liberdade
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mama Shelter Lisboa

Reception
Front of property
Front of property
Bar (on property)
Restaurant
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping
The price is AU$191
includes taxes & fees
20 Dec - 21 Dec

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 Double Bed, Balcony (Small Mama)

Room, 1 Double Bed, Balcony (Small Mama)

Room, 1 Double Bed, Balcony (Small Mama)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Balcony (Medium Mama)

Room, 1 King Bed, Balcony (Medium Mama)

Room, 1 King Bed, Balcony (Medium Mama)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Double Room, Terrace (Medium Mama)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds (Medium Mama)

Twin Room, 2 Single Beds (Medium Mama)

Twin Room, 2 Single Beds (Medium Mama)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Daily housekeeping
Pet friendly
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Balcony (Large Mama)

Room, 1 King Bed, Balcony (Large Mama)

Room, 1 King Bed, Balcony (Large Mama)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Medium Mama)

Room, 1 King Bed (Medium Mama)

Room, 1 King Bed (Medium Mama)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed (Medium Mama)

Room, 1 Double Bed (Medium Mama)

Room, 1 Double Bed (Medium Mama)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Daily housekeeping
Pet friendly
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Small Mama)

Room, 1 Double Bed (Small Mama)

Room, 1 Double Bed (Small Mama)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Daily housekeeping
Pet friendly
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed (Medium Mama)

Room, 1 King Bed (Medium Mama)

Room, 1 King Bed (Medium Mama)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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9.4 out of 10, Exceptional, (325)
The price is AU$182
includes taxes & fees
9 Dec - 10 Dec
Locke de Santa Joana
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About the area

Map
Rua do Vale de Pereiro 19, Lisbon, 1250-270

What's nearby

  • Avenida da Liberdade - 6 min walk - 0.5 km
  • Marquis of Pombal Square - 7 min walk - 0.6 km
  • Rossio Square - 19 min walk - 1.6 km
  • Santa Justa Elevator - 2 min drive - 2.0 km
  • Castle of São Jorge - 4 min drive - 3.1 km

Getting around

  • Rato Station - 2 min walk
  • Rossio Station - 17 min walk
  • Lisbon (LIS-Humberto Delgado) - 19 min drive

Restaurants

  • ‪Mama Restaurant Lisboa - ‬1 min walk
  • ‪Simpli - ‬2 min walk
  • ‪Mama Shelter Restaurant - ‬1 min walk
  • ‪Real Fábrica - ‬2 min walk
  • ‪Pastelaria Pérola do Rato - ‬1 min walk

About this property

Mama Shelter Lisboa

Hotel rejuvenated in 2022 and located near Avenida da Liberdade
Close to Marquis of Pombal Square and Rossio Square, Mama Shelter Lisboa provides dry cleaning/laundry services, a bar and 2 restaurants. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), meeting rooms and a water dispenser
  • A 24-hour front desk, concierge services and a lift
  • A banquet hall, a front desk safe and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 130 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with baths or showers

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 10236

Frequently asked questions

Is Mama Shelter Lisboa pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mama Shelter Lisboa ?

As of 28 Nov 2024, prices found for a 1-night stay for 2 adults at Mama Shelter Lisboa on 20 Dec 2024 start from AU$177.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mama Shelter Lisboa ?

Mama Shelter Lisboa doesn't offer parking.

What time is check-in at Mama Shelter Lisboa ?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mama Shelter Lisboa ?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Mama Shelter Lisboa located?

Located in Lisbon City Center, this hotel is within a 10-minute walk of Botanical Garden, Avenida da Liberdade and Marquis of Pombal Square. Rossio Square and Santa Justa Elevator are also within 1 mile (2 km). Rato Station and Rato Stop are within a 5-minute walk.

Mama Shelter Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 240 out of 344 reviews" "
Rating 8 - Good. 74 out of 344 reviews" "
Rating 6 - Okay. 21 out of 344 reviews" "
Rating 4 - Poor. 1 out of 344 reviews" "
Rating 2 - Terrible. 8 out of 344 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this hotel for various reasons. My room was comfortable and very clean, with a window that can open for fresh air. The hotel staff is super nice and helpful. The location is nice, quiet and safe. The subway is right around the corner and several buses and trams as well. This made my visit to Lisbon special . Thank you to all.
Stayed 2 nights in Nov 2024

10/10 Excellent

Roberto

Great food, great services 👍
Stayed 1 night in Nov 2024

8/10 Good

Ngai

Stayed 3 nights in Oct 2024

8/10 Good

lara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Polite and friendly staff for a really seamless check in. Great location, next to Rato station and plenty of stores for groceries...which you'll need as there are only a couple of bars of soap and a small bottle of body lotion in the bathroom. However, there's a comfy bed, good hairdryer, and TV with lots of options. The shower itself has really good pressure. Local restaurant recommendation: Pabe, for authentic Portuguese cuisine.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alberto de la

Stayed 2 nights in Oct 2024

6/10 Okay

Jeremy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Facilities was lacking, rooms very oddly layed out. Food in restaurant was not very good. Front desk staff where great.
Stayed 7 nights in Oct 2024

10/10 Excellent

JIA HUI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like pretty much everything. Very fun hotel to stay in. I wish there’s more space to put suitcase and etc.
Stayed 4 nights in Oct 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely, clean, friendly and very fun hotel. The staff was welcoming and friendly, and the rooftop bar/restaurant was awesome!!
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truls was the best. He made our experience at the hotel special. His eye for detail and commitment to hospitality is unmatched.
Stayed 7 nights in Sep 2024

10/10 Excellent

damaris

Liked: Cleanliness, amenities
Josh and Margarita were so helpful from the start of my stay to the final day. Actually everyone was very helpful and engaging. Great location & comfy bed.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location due to its proximity to the metro and local bus links. The staff were very helpful, and the cleanliness of the room was great. The breakfast was good but some more vegan options would have been welcome. Overall, my partner and I had a really enjoyable stay and we would stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Elly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Bethany

Travelled with partner
Liked: Cleanliness, staff & service
We booked Mama Shelter because we loved the interior photos and the rooftop terrance, however, the room was basic, we didn’t have a kettle for tea and coffee and there was no complimentary water in the room, which seemed odd as there was a fridge. It very much feels like a “party hotel”, which isn’t really us, there are dj’s on the rooftop and hotel restaurant for guests and non-guests, and they are not considerate when leaving the hotel after dark. The windows in our room were not sealed properly and the drunk non-guests leaving combined with the street noise meant we did not have any full nights sleep at all, we were always awoken. The breakfast was good though, and we did enjoy the roof terrace when it was quiet during the day.
Stayed 5 nights in Sep 2024

10/10 Excellent

Diishan

Stayed 1 night in Aug 2024

6/10 Okay

Dale

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location is very good. Staff were very friendly and the hotel has a good atmosphere in the evenings (restaurant / bar). We often had to wait 5-10 minutes for our lift to arrive from the 6th floor as they often were out of service. It would have been great to have been able to use the staircase, but this was locked. We were also accidentally locked out on the balcony after closing hours. The room was cleaned daily and was always “fresh”. Bring your own amenities to wash with, as they only provide a small bar of soup that also can be used to wash your hair.
Stayed 4 nights in Sep 2024

10/10 Excellent

Paola Jeanete Nanquen

Stayed 6 nights in Aug 2024

6/10 Okay

Sandeep Singh

Liked: Cleanliness, property conditions & facilities
Service at the restaurant was not the best.
Stayed 4 nights in Sep 2024

2/10 Terrible

Silvia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad hotel. Dirty. Smells like pee in some corridors. Despite the price, they don’t put drinking water in the rooms and don’t have anyone to help with bags.
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Stayed 3 nights in Aug 2024

10/10 Excellent

Cecile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel even though rooms are small. One area of improvement would be to provide more soap and shampoo. Otherwise very nice staff and great location
Stayed 6 nights in Aug 2024

10/10 Excellent

HYUN JIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great!
Stayed 4 nights in Sep 2024

10/10 Excellent

Louisa

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mama welcome
Enjoyed my stay at this modern clean hotel. Great location for walking or metro. Found the staff friendly and welcoming
Stayed 5 nights in Jul 2024

10/10 Excellent

Kevin

Stayed 1 night in Jul 2024