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Neya Lisboa Hotel

4.0 star property
Feel good about your stay with an eco-certified hotel that cares for you too – recharge with a coffee from our café or revitalize with a spa treatment.

Photo gallery for Neya Lisboa Hotel

Lobby
Lobby lounge
Property amenity
Suite
Suite
Neya Lisboa Hotel brings together eco-friendly design and modern comforts near Avenida da Liberdade. Treat yourself to a massage or body scrub at the on-site spa, unwind in the art gallery, explore the shopping mall, and savor breakfast at Viva Lisboa. Multilingual staff have made previous guests feel right at home.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Spa
  • Bar
The current price is AU$164
includes taxes & fees
19 Feb - 20 Feb

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Bidet
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, desk

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

1 bedroom, minibar, in-room safe, desk

Standard Single Room

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
Hairdryer
  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Bedroom

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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Exterior

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8.2 out of 10, Very good, (1832)
The price is AU$170
includes taxes & fees
18 Feb - 19 Feb
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About the area

Map
Rua Dona Estefânia, 71-77, Lisbon, 1150-132

What's nearby

  • Avenida da Liberdade - 14 min walk
  • Marquis of Pombal Square - 14 min walk
  • Santa Justa Elevator - 3 min drive
  • Rossio Square - 3 min drive
  • Castle of São Jorge - 4 min drive

Getting around

  • Entrecampos Station - 3 min drive
  • Picoas Station - 8 min walk
  • Lisbon (LIS-Humberto Delgado) - 17 min drive

Restaurants

  • ‪Honda Ramen - ‬4 min walk
  • ‪Confeitaria Vitória - ‬3 min walk
  • ‪Padaria do Bairro - ‬3 min walk
  • ‪Pastelaria Açoreana - ‬4 min walk
  • ‪Pastelaria Aloma - ‬4 min walk

About this property

Neya Lisboa Hotel

Upscale eco-certified hotel near Avenida da Liberdade
Located close to Marquis of Pombal Square, Neya Lisboa Hotel provides an art gallery on-site, a shopping centre on-site and a coffee shop/cafe. Treat yourself to a body scrub, a facial or a body treatment at NEYA DAY SPA, the on-site spa. The on-site restaurant, Viva Lisboa, serves breakfast. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), free bike hire and self-parking (surcharge)
  • An electric car charging station, express check-in and meeting rooms
  • A ballroom, a porter/bellboy and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 76 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • 32-inch HDTVs with digital channels
  • Daily housekeeping, desks and phones

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lounge BAR
  • Viva Lisboa

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Shopping centre

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 431 square feet of conference space
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Spa open select days
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 1.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children
  • Self-parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 1.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number 585

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Neya
Hotel Neya Lisboa
Neya Hotel
Neya Hotel Lisboa
Neya Lisboa
Neya Lisboa Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Lisbon
Neya Lisboa Hotel Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Hotel Hotel Lisbon

Frequently asked questions

Is Neya Lisboa Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Neya Lisboa Hotel?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Neya Lisboa Hotel on 19 Feb 2025 start from AU$150.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Neya Lisboa Hotel?

Self-parking is available for EUR 20 per day.

What time is check-in at Neya Lisboa Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Neya Lisboa Hotel?

Checkout is at noon.

Where is Neya Lisboa Hotel located?

Located in Lisbon City Center, this spa hotel is within a 15-minute walk of Hospital Dona Estefania, Avenida da Liberdade and Marquis of Pombal Square. Rossio Square is 1.3 mi (2 km) away. Picoas Station is 8 minutes by foot and Anjos Station is 9 minutes.

Neya Lisboa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 420 out of 941 reviews
Rating 8 - Good. 413 out of 941 reviews
Rating 6 - Okay. 77 out of 941 reviews
Rating 4 - Poor. 23 out of 941 reviews
Rating 2 - Terrible. 8 out of 941 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central. Good transport links. Very helpful staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff including bar man and maid are very helpful for what I need. Thank you
Stayed 3 nights in Nov 2024

10/10 Excellent

tom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lisbon weekend
Great little hotel with fantastic staff and free bikes. Simple but nice breakfast available
Stayed 2 nights in Nov 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underwhelming for a 4 star hotel
Fair 4 star hotel, not very exciting to be honest and a bit drab. Staff are good, breakfast just ok - I expected better from other reviews I read but I got breakfast so can’t complain. Room was just in a fair condition, I hate glass bathroom doors. Blinds were broken in the 6th floor room which was a bit gloomy due to the inlying roof. I wouldn’t rush to stay here again, a bit underwhelming
Stayed 1 night in Nov 2024

10/10 Excellent

Matias Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Calvin

Stayed 1 night in Nov 2024

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 Star Stay
I really enjoyed my stay at Neya Lisboa. Even though I arrived before the stated check in time the staff did their best to get me in and even called me to let me know when the room was ready. The breakfast was delicious with a lot of options and the staff there couldn`t have been nicer. Our room was spotless and was extremely well cleaned each day of my three day visit. The room was really well laid out and there was plenty of room for my luggage without feeling crowded. Excellent lighting as well. The hotel is not very central but not far from the Pombal area which is my favourite part of the city to stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Natsuka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Sandra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good Friendly atmosphere Good location Nice room Cozy
Stayed 2 nights in Oct 2024

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is an average hotel located in a busy part of Lisbon. We choose it because it is one of the few hotels that listed parking and a credit towards the fee. We weren’t able to use thieir parking area and had to park on the street, which was very hard to find.
Stayed 1 night in Oct 2024

10/10 Excellent

Marvis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved having the excellent breakfast included with our stay. There’s a nice bar/seating area in the lobby that you can eat at for dinner. Because of that, we didn’t have to Uber/taxi to a restaurant for dinner.
Stayed 1 night in Oct 2024

6/10 Okay

Demi

Liked: Cleanliness, property conditions & facilities, room comfort
It was a lovely hotel however when we arrived we checked into our room and our room had been mistakenly made with a single bed and when I went down to reception they said there wasn’t any rooms available and we would have to swap rooms both nights
Stayed 2 nights in Oct 2024

6/10 Okay

Sergey

Travelled with group
Liked: Cleanliness
Average at best. No match to any other 4* place that I stayed at.
Stayed 1 night in Sep 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport. Quiet too.
Stayed 1 night in Oct 2024

10/10 Excellent

Harlo

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

shelley

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Ankur

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

William, Waterloo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was a quick overnight before an early flight. Staff were helpful with dinner reservations and breakfast was good. Our room was clean and inviting. Good Hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Marvis

Travelled with partner
There is a lot of interesting scenes to see around this hotel. The service staff was excellent. Free breakfast was excellent. We are staying here before and after our cruise out of Lisbon.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay and would definitely stay again. A short bus ride to the centre of Lisbon but also walkable. Staff were very friendly and helpful and spoke excellent English. Room was super comfortable, spacious and clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mariah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. We came with our baby for my stay. It was a comfortable stay. Clean and quiet and accessible. Everything was great. They send champagne and cake to our room for my birthday which was unexpected and a nice surprise. Definitely recommend.
Stayed 2 nights in Sep 2024

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
They have a kettle with coffee and tea. I stayed for 4 nights but the cream and coffee wasn’t replenished even after me leaving the drawer out. It was fairly out of the main areas with the pubs so lots of Ubers needed
Stayed 4 nights in Sep 2024

General hotel information

Reasons to Book
Beautiful Rooms & Spacious Rooms
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Lisbon (LIS-Humberto Delgado)