2/10 Terrible
Veronica
Travelled with partner
14 Oct 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no staff to check myself or another customer in. When we called, the person working said they were helping a customer at their room. That is understandable. She did get there relatively quick afterwards. I felt bad for her as she was brand new with zero training. She was not able to look up our reservation as she had not been trained to do that. She had to take our info on paper to give to the manager the next day. She was very kind. I felt bad for her.
The room was clean. But the room was sketchy. The door had to be forced shut to get the lock to engage. Even then it looks like the door had been busted into at a previous time as the door frame was busted. We didn't feel secure at all. There was also some renovation that looks like was attempted. They put in flooring but didn't complete it to the wall. So there were gaps where the flooring met the wall. There were places that it appeared things had been on the wall but were now not there and the wall never got redone.
The bathroom door, when shut, not locked, got me stuck inside. I had to have my husband open it from the otherside. And even then he had to push on it hard to get it unstuck.
Overall, it was not a great or even somewhat passable experience. We will never stay here again.
Veronica
Stayed 1 night in Oct 2024