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Best Western Liverpool-Syracuse Inn & Suites

2.5 star property
Hotel with free breakfast, in the vicinity of Destiny USA
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Liverpool-Syracuse Inn & Suites

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds
Exterior
Lobby
Indoor pool
Reception

Reviews

6.2 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Breakfast included
The price is AU$156
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Mini-refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Sofa bed - king
Fan
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Fan
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Fan
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Sofa bed - king
Fan
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Mini-refrigerator

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Fan
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Mini-refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Fan
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Fan
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Mini-refrigerator

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Sofa bed - double
Fan
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Interior

Comfort Inn & Suites

Breakfast included
Pet-friendly
Parking included
Free WiFi
8.0 out of 10, Very good, (1014)
The price is AU$182
includes taxes & fees
1 Dec - 2 Dec
Comfort Inn & Suites
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About the area

Map
136 Transistor Pkwy, Liverpool, NY, 13088

What's nearby

  • Destiny USA - 6 min drive - 5.3 km
  • Landmark Theatre - 7 min drive - 8.5 km
  • Carrier Dome - 9 min drive - 10.3 km
  • St. Joseph’s Health Amphitheater at Lakeview - 12 min drive - 11.9 km
  • New York State Fairgrounds - 14 min drive - 12.7 km

Getting around

  • Syracuse Regional Transportation Center - 6 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 8 min drive

Restaurants

  • ‪Jersey Mike's Subs - ‬3 min drive
  • ‪Denny's - ‬3 min drive
  • ‪KFC - ‬10 min walk
  • ‪Heid's of Liverpool - ‬3 min drive
  • ‪Francesca S Pizza - ‬3 min drive

About this property

Best Western Liverpool-Syracuse Inn & Suites

Hotel near Destiny USA
Located close to St. Joseph’s Health Amphitheater at Lakeview and New York State Fairgrounds, Best Western Liverpool-Syracuse Inn & Suites provides a free breakfast buffet, laundry facilities and a 24-hour gym. For some rest and relaxation, visit the hot tub. Free in-room WiFi and a business centre are available to all guests.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and ATM/banking services
  • Smoke-free property, a banquet hall and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 61 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Children's books and cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • LCD TVs with cable channels
  • Fridges, coffee/tea makers and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM

Family friendly

  • Children's books
  • Children's games
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 900 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • No lift
  • Roll-in shower (122 centimetre wide)

More

  • 2 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.
Cots (infant beds) are available for USD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision

Property is also known as

Best Western Liverpool
Best Western Plus Grace
Best Western Plus Grace Inn
Best Western Plus Liverpool
Best Western Plus Liverpool Grace
Best Western Plus Liverpool Grace Inn
Best Western Liverpool Grace Inn And Suites
Best Western Liverpool Grace Hotel Liverpool
Best Western Plus Liverpool Syracuse Inn
Best Western Plus Syracuse Inn
Best Western Plus Liverpool Syracuse
Best Western Plus Syracuse
Best Western Plus Liverpool Grace Inn Suites
Best Western Plus Liverpool Syracuse Inn Suites
Liverpool Syracuse & Suites
Best Western Liverpool Syracuse Inn Suites
Best Western Plus Liverpool Syracuse Inn Suites
Best Western Liverpool-Syracuse Inn & Suites Hotel
Best Western Liverpool-Syracuse Inn & Suites Liverpool
Best Western Liverpool-Syracuse Inn & Suites Hotel Liverpool

Frequently asked questions

Does Best Western Liverpool-Syracuse Inn & Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Liverpool-Syracuse Inn & Suites?

As of 26 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Liverpool-Syracuse Inn & Suites on 1 Dec 2024 start from AU$156.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Liverpool-Syracuse Inn & Suites pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Liverpool-Syracuse Inn & Suites?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Best Western Liverpool-Syracuse Inn & Suites?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 11:30 AM to 3:00 PM for a fee.

What time is check-out at Best Western Liverpool-Syracuse Inn & Suites?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Liverpool-Syracuse Inn & Suites located?

Situated near the airport, this hotel is within 6 mi (10 km) of Destiny USA, Armory Square and Landmark Theatre. The Oncenter and SUNY Upstate Medical University are also within 6 mi (10 km).

Best Western Liverpool-Syracuse Inn & Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 216 out of 1003 reviews" "
Rating 8 - Good. 227 out of 1003 reviews" "
Rating 6 - Okay. 198 out of 1003 reviews" "
Rating 4 - Poor. 163 out of 1003 reviews" "
Rating 2 - Terrible. 199 out of 1003 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Chris

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the value
Stayed 1 night in Nov 2024

8/10 Good

matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Reception staff was pretty inefficient. One staff was on their personal phone during the whole check in process and i couldnt tell if they were talking to me or their friend. Facility was good for its value. I would stay here again
Stayed 1 night in Nov 2024

2/10 Terrible

Rachael

Travelled with family
Disliked: Cleanliness
Room was dirty and dusty, no shower curtain in the bathroom, no hot water. We checked late, and went to sleep. Woke up to shower to attend a funeral and realized there was no shower curtain and went to do a bird bath and there was no hot water. In addition the door to the room, which is a fire door, did not latch properly and needed to be pulled all the way closed. When I went to the front desk, non management was great and apologetic. The manager was guilting and shaming of me for “Not reporting it the night before”. Then was “teaching” his staff about guests like me- in the open. Unprofessional.
Stayed 1 night in Oct 2024

8/10 Good

Shaun, Kincardine

Stayed 1 night in Oct 2024

8/10 Good

celeste

Travelled with family
Liked: Amenities
rooms are very spacious i had the 2 queen beds with a living are nice however i noticed the need to do some deep cleaning loke moving things around gettin underneath wiping off furniture it was decent clean but if u have a eye for crumbs dust things that some may not notice u will overall 1 to 10 i will give my experience 7 sheets were @ least a 1000 count bed was decent i only stayed a night it work perfect for tmy stay
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole Ann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and easy to use
Stayed 1 night in Oct 2024

10/10 Excellent

Sofiya

Travelled with family and small children
Liked: Cleanliness
I didn’t like how the water was cold in the pool
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Amenities
Lady was very nice at the check in very lovely the place was clean thou the pool could have been warmer
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 1 night in Oct 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service
The location of this hotel right near the NYS thruway is good. The area surrounding the hotel offers nothing on the way of charm. It does border Lockheed Martin so convenient if you are going there for business. The rooms are large and well equiped. But the hotel is really starting to show its age and look worn. Overall this hotel is reasonably priced with nice size rooms. A good value .
Stayed 2 nights in Nov 2024

8/10 Good

Carlos, Atherton

Liked: Cleanliness, staff & service, property conditions & facilities
Missing room service
Stayed 7 nights in Oct 2024

6/10 Okay

Alexandria

Travelled with family
Liked: Cleanliness, staff & service
The pool needs to be maintained better and the area cleaned better. Staff were friendly and accommodating
Stayed 2 nights in Oct 2024

2/10 Terrible

JOAO

Disliked: Cleanliness, property conditions & facilities
Other guests were extremely noise from 1-5 am yet hotel staff were oblivious. TV remote not working due to low battery and replaced by another remote without battery Bathroom toilette leaking water; bathtub faucet not working. All of these in two nights. Regretfull choice of hotel to say the least.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachel

Stayed 2 nights in Sep 2024

6/10 Okay

Nancy, Norton Shores

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Room had no hand soap, shampoo or conditioner. Manager insisted we did until he came to the room. TV didn’t work and they weren’t going to fix it. Hence, no TV.
Stayed 1 night in Oct 2024

2/10 Terrible

JACOBET

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of distance from airport, would rather then stay downtown. No amenities nearby so drove far to Walmart and mall. Our delayed flight made us miss our first night. Front desk teller was VERY cold and unsympathetic. Would not barge and insisted we would not get refunded for the unused night. The hallway carpet is NASTY and not vaccumed. The room had food crumbs in drawers and dining chairs. We sanitized and wiped down bedding and surfaces. No soap is available, we were lucky to have packed our own. Breakfast was poor, none of the food that ran out within half hour was replenished. Weak coffee, no fruits. I was lucky to have brought my own sandwich. No microwave in the room so must go to the lobby to use the shared one. We left for the day to return to an uncleaned room at night. The front desk repeatedly hung up on us when we called.So we had to request towels, shampoo and lotion. We were told soap isn't provided but the man at the front desk insisted that a large bottle is attached to bathtub but that's not the case. He was rude and impatient. We got through the night and woke up with low expectations for breakfast. Again, we brought our own food from the day before. The lone staff was overwhelmed and couldn't replenish food fast enough and kept mentioning that people were just too any. At some point, another staff has to leave to go find milk. Recall that no amenities are around the hotel. My refund is still a pending case. NEVER AGAIN! Please save your money.
Stayed 3 nights in Oct 2024

2/10 Terrible

Donna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The pool was filthy. It was chunks of dirt on the bottom and the pool was very cloudy. You couldn't see the bottom. There were the same socks on the floor for two days straight in the pool area. The jets and the hot tub didn't work. There was gross stuff on the pool floor. The ice machine on the second floor didn't work. Our room had clumps of dirt in the corners. It was disgusting. I have stayed there before it was beyond disgusting I have videos if you need to see them.
Stayed 1 night in Oct 2024

2/10 Terrible

Victor

Travelled with partner
Disliked: Amenities
Stayed 1 night in Oct 2024

8/10 Good

Diane, Amargosa Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and nice looking. The accessible tub was very slippery. Breakfast was hot and fresh.
Stayed 1 night in Sep 2024

8/10 Good

Carlos, Atherton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything as expected, but unfriendly personal at check in when we arrived
Stayed 3 nights in Sep 2024

6/10 Okay

Rose

Liked: Cleanliness, staff & service
Pool and “hot tub” were disappointing. Pool bottom was chipped with sharp edges. Swim spa was barely warm and cloudy
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Travelled with family, Business traveller
Liked: Staff & service
Fine for an overnight stay.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The grounds of were clean and taken care of.
Stayed 1 night in Sep 2024

8/10 Good

Jair

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The design of some hardware was shakey and huge fruit fly problem but it was fine for the most part
Stayed 2 nights in Sep 2024

2/10 Terrible

Tania, Kingston

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We (four of us, two rooms) arrived at 3:30pm. Ours rooms were supposed to be ready for 3:00pm. Us as well as other guests didn't get rooms untl 4:45pm. During this entire time including the intial greeting by the front desk we had horrible customer service with no communication as to what was going on or when our room would be ready. In fact she just complained to us about how she was frustrated with the situation too. We finally get one of the two rooms and it was still dirty. Things on the floor, clearly not swepted or mopped, toilet not properly flushed, bed poorly made, toothpaste in sink and dirty towel hung up over shower. We had house keeping come back in to clean it. It took another half hour until our other room was ready. They made me do paperwork twice for these two separate rooms. When i asked to know the manager schedule for the next day i was told she didn't know and was not allowed to give out that information and was rude during this conversation. We got back to the hotel room late at 2am only to find that my bed was soaking wet! They had put wet, not damp, but wet bedding on my bed when they made it. There was no one at the front desk at this time to help/talk too. Besides the wetness had soaked into the mattress already anyways. There is no way that staff didnt know those sheets were wet when they were put on the bed. There was no shampoo or conditioner in either room. When we checked out there was once again no one at the front desk to talk to.
Stayed 1 night in Sep 2024