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Pullman Liverpool

4.0 star property
Eco-certified Liverpool hotel connected to the convention centre, steps from ACC Liverpool

Photo gallery for Pullman Liverpool

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Interior
Restaurant
Shower, rainfall showerhead, designer toiletries, hair dryer
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Room service
  • 24/7 front desk
The current price is AU$157
includes taxes & fees
26 Aug - 27 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(38 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Rainfall showerhead
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(80 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Monarchs Quay, Liverpool, England, L3 4FP

What's nearby

  • ACC Liverpool - 1 min walk - 0.0 km
  • M&S Bank Arena - 2 min walk - 0.2 km
  • Royal Albert Dock - 5 min walk - 0.4 km
  • The Beatles Story Museum - 5 min walk - 0.4 km
  • Liverpool ONE - 11 min walk - 0.9 km

Getting around

  • Liverpool James Street Station - 14 min walk
  • Liverpool (LPL-John Lennon) - 30 min drive

Restaurants

  • ‪Albert Dock - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Baltic Fleet - ‬9 min walk
  • ‪Black Lodge Brewery - ‬8 min walk
  • ‪What's Cooking - ‬5 min walk

About this property

Pullman Liverpool

Upscale eco-certified hotel near ACC Liverpool
Located close to M&S Bank Arena and Royal Albert Dock, Pullman Liverpool provides dry cleaning/laundry services, a bar and a 24-hour gym. Free in-room WiFi and a restaurant are available to all guests.
Additional perks include:
  • Buffet breakfast (surcharge), an electric car charging station and express check-out
  • A porter/bellboy, a front desk safe and 3 meeting rooms
  • Tour/ticket information, a water dispenser and a TV in reception
  • Guest reviews give top marks for the breakfast, central location and helpful staff
Room features
All 216 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch flat-screen TVs with digital channels
  • Free infant beds, electric kettles and heating

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 18 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 18.95 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately GBP 18.95 for adults and from GBP 9.50 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pullman Liverpool Hotel opening January 2016
Pullman Hotel opening January 2016
Pullman Liverpool opening January 2016
Pullman opening January 2016
Pullman Liverpool Hotel
Pullman Liverpool
Pullman Liverpool Hotel
Pullman Liverpool Liverpool
Pullman Liverpool Hotel Liverpool

Frequently asked questions

Is Pullman Liverpool pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Pullman Liverpool?

As of 11 Aug 2025, prices found for a 1-night stay for 2 adults at Pullman Liverpool on 26 Aug 2025 start from AU$152.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Pullman Liverpool?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Liverpool?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Pullman Liverpool located?

Located in The Docks, this eco-certified hotel is steps away from ACC Liverpool and M&S Bank Arena. Royal Albert Dock and The Beatles Story Museum are also within 10 minutes. Liverpool James Street Station is 14 minutes by foot and Liverpool Central Station is 18 minutes.

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Pullman Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1014 reviews
Rating 8 - Good. 184 out of 1014 reviews
Rating 6 - Okay. 41 out of 1014 reviews
Rating 4 - Poor. 18 out of 1014 reviews
Rating 2 - Terrible. 16 out of 1014 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place to stay. Staff very friendly and location is awesome. Only criticism would be the breakfast was not the best
Stayed 2 nights in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and will definitely use again any time I stay in Liverpool
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Liked: Staff & service, amenities, property conditions & facilities
This is the best hotel we have stayed in excellent staff, beautiful well equipped rooms, fabulous shower, great breakfast. Slightly longer walk to the shops but the quality of the hotel made it worth it. Will be booking again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant manager had somewhat of an attitude but everyone else was wonderful
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very good rooms. Friendly staff. Good location too. Breakfast gets very busy.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel would highly recommend and will definitely be staying there again
Stayed 1 night in Jun 2025

8/10 Good

Thwe

Liked: Cleanliness, amenities, property conditions & facilities
The scenery is excellent to go for walking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior is modern and comfortable, the staff are lovely and helpful, the bedrooms are chic and comfortable the rain shower is glorious. And the breakfast has everything you could ever want to eat. A perfect location close to all activities. Stay at the Pullman!
View from our room
Comfortable bed and bath
Stayed 1 night in Jul 2025

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Amazing views across the water, Amazing location & amazing clean & luxurious rooms. Staff really friendly & welcoming at all times
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff . Lovely stay thank you
Stayed 1 night in Jun 2025

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Fridge didnt work. Breakfast too expensive, but staff friendly, comfy bed, nice place. Would stay again
Stayed 3 nights in Jul 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at front desk were very helpful and pleasant. Hotel was clean and modern. Breakfast was excellent, good parking garage right next door
Stayed 1 night in Jun 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities
Basic room, comfortable bed and pillows, excellent shower. Didn’t make use of the bar or restaurant
Stayed 1 night in Jul 2025

6/10 Okay

David

Liked: Staff & service
Place was a bit run down. Room poorly cleaned
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, comfortable bed. Clean
Stayed 1 night in Jun 2025

8/10 Good

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was great, great location, staff, room and food. The only reason for not giving full stars is there was a bit of rubbish left in our room, one of the towels had a dirty mark on it and the sparkling rosè at the bar was not enjoyable.
Stayed 1 night in Jun 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely place to stay
Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

We really enjoyed our stay here. Hotel is very conveniently located close to Albert Docks & the M&S Arena
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Amenities, property conditions & facilities
Beautiful room and amazing bathroom. Great bed. Beautiful hotel. Amazing buffet breakfast.
Stayed 1 night in May 2025

10/10 Excellent

William

Stayed 4 nights in Mar 2025

10/10 Excellent

Madapura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive parking
Stayed 2 nights in Jun 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service was exemplary and dinner was delicious.
Stayed 1 night in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel

Modern hotel in a great location in the docks.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel very comfortable
Stayed 2 nights in Mar 2025