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Grand Hotel Palazzo Livorno

Pet-friendly hotel connected to the convention centre in Livorno with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Palazzo Livorno

Exterior
Exterior
Exterior
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Spa
    Spa

Room options

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About the area

Map
Viale Italia 195, Livorno, LI, 57127

What's nearby

  • Terrazza Mascagni - 1 min walk
  • Livorno Aquarium - 6 min walk
  • Villa Mimbelli - 7 min walk
  • Italian Naval Academy - 10 min walk
  • Port of Livorno - 3 min drive

Getting around

  • Antignano Station - 6 min drive
  • Montenero Funicular - 8 min drive
  • Pisa (PSA-Galileo Galilei) - 22 min drive

Restaurants

  • ‪Terrazza Mascagni - ‬1 min walk
  • ‪Baracchina Bianca - ‬6 min walk
  • ‪Pizzeria Ristorante Pulcinella di Morra Placida - ‬2 min walk
  • ‪Pizzeria Amaranto - ‬11 min walk
  • ‪Surfer Joe SRL - ‬5 min walk

About this property

Grand Hotel Palazzo Livorno

Hotel near Livorno Aquarium
Located close to Villa Mimbelli and Museo Civico Giovanni Fattori, Grand Hotel Palazzo Livorno provides an airport shuttle, a poolside bar and a rooftop terrace. Treat yourself to a body scrub, a hot stone massage or a facial at the on-site spa. The on-site Italian cuisine restaurant, Roof Garden Restaurant, offers lunch, dinner and ocean views. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and airport pick-up service (surcharge)
  • An electric car charging station, babysitting (surcharge) and concierge services
  • Multilingual staff, a lift and luggage storage
Room features
All 123 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with bidets and baths or showers
  • 50-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, LED light bulbs and free infant beds

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Secured parking on site (EUR 18 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roof Garden Restaurant

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
On Sundays only, breakfast is available until noon and late check-out is available until 3 PM (upon hotel availability).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 10 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 1.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 1.70 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 70 per room
  • Secured self-parking fee: EUR 18 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

NH Grand Hotel Palazzo Livorno
NH Grand Palazzo
Grand Hotel Palazzo Livorno future MGallery Sofitel
NH Livorno Grand Palazzo
Grand Palazzo
Grand Hotel Livorno
Grand Hotel Palazzo future MGallery Sofitel
Grand Palazzo Livorno future MGallery Sofitel
Grand Palazzo future MGallery Sofitel
Grand Hotel Palazzo Livorno MGallery Sofitel
Grand Hotel Palazzo MGallery Sofitel
Grand Palazzo Livorno MGallery Sofitel
Grand Palazzo MGallery Sofitel
Grand Hotel Palazzo Livorno MGallery by Sofitel
NH Grand Hotel Palazzo
Grand Hotel Palazzo Livorno (future MGallery by Sofitel)
NH Livorno Grand Hotel Palazzo
Grand Palazzo Livorno Livorno
Grand Hotel Palazzo Livorno Hotel
Grand Hotel Palazzo Livorno Livorno
Grand Hotel Palazzo Livorno MGallery
Grand Hotel Palazzo Livorno Hotel Livorno

Frequently asked questions

Does Grand Hotel Palazzo Livorno have a pool?

Yes, this property has an outdoor pool.

Is Grand Hotel Palazzo Livorno pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 10 kg per pet. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Hotel Palazzo Livorno?

Self-parking is available for EUR 18 per day. Limited spots are available.

What time is check-in at Grand Hotel Palazzo Livorno?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Grand Hotel Palazzo Livorno?

Checkout is at noon.

Does Grand Hotel Palazzo Livorno provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 70 per room applies.

Where is Grand Hotel Palazzo Livorno located?

Situated on the waterfront, this spa hotel is within a 10-minute walk of Livorno Aquarium, Villa Mimbelli and Museo Civico Giovanni Fattori. Italian Naval Academy and Museo di Storia Naturale del Mediterraneo are also within 15 minutes.

Grand Hotel Palazzo Livorno Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 427 out of 913 reviews" "
Rating 8 - Good. 299 out of 913 reviews" "
Rating 6 - Okay. 108 out of 913 reviews" "
Rating 4 - Poor. 53 out of 913 reviews" "
Rating 2 - Terrible. 26 out of 913 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John, San Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great place to so
Stayed 4 nights in Jun 2023

10/10 Excellent

John, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in May 2023

8/10 Good

A g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, friendly and helpful staff. Expensive to eat and drink.
Stayed 7 nights in May 2023

8/10 Good

Georgios

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Feb 2023

4/10 Poor

Diana

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a 5 star hotel. There was no heating in the room. The bathtub was broken. They came to fix it at midnight. The pipes make a lot of noise when other guests are taking a shower. The wifi was not working either. Only for one phone. The cleaning staff were super loud at 6 am We ate at the restaurant and the food was not very good. The hotel is very cute and has paid parking.

10/10 Excellent

klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!!
El cuarto me encanto. No queria irme. La cama super comoda. El cuarto amplio , grande y muy acogedor. La vista increible. En el baño gay esquinas que se pyeden limpiar mejor. Es un hotel antiguo con buen mantenimiento. Hasta ahora el mejor cuarto de mi viaje pir Italia. Pidan el cuarto 336.
Stayed 2 nights in Nov 2022

10/10 Excellent

CAMELIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was incredible. Just make sure you get a room witha see view.

10/10 Excellent

Joseph, Tigard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure why there are recent negative reviews on this property. Yes, it’s a historical building from the Mussolini period but it’s been beautifully maintained and my room was recently refurbished and was clean and lovely and “new”
Stayed 2 nights in Oct 2022

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy returners
Always a very pleasant stay at this grand old Victorian style hotel opposite the sea. Although it is looking a little wind swept we always enjoy our short stays.
Stayed 2 nights in Oct 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid it it's dirty old and expensive.
200 euro per night it's a total scam. Every morning was walking up from the smell of the sewage that was coming from the corridor, plus for few hours there was a black out in many rooms. The hotel is very old. The restaurant is super expensive 1 cola -10 euro, water- 7 euro, plus 7 euro charges because you are sitting on a table, so almost 30 euro and you did not even start eating(they need to relax it's Livorno not Mykonos).
Stayed 2 nights in Oct 2022

8/10 Good

Gareth

Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not the same
This hotel was beautiful at one time. Now the building is in need of repair. There was no doorman when we arrived. I asked for a high room and was given the second floor out of 5. I think the Covid years took it's toll. I hope they can bring it back to it's better days.
Stayed 1 night in Sep 2022

8/10 Good

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and stately hotel in Livorno
It’s a beautiful and elegant old hotel and well located next to the promenade and the sea. The restaurant was closed for dinner during our one night stay. We found a great pizza restaurant one block away. I would recommend this hotel to others.
Stayed 1 night in Sep 2022

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with accommodating staff.
Stayed 3 nights in Sep 2022

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

6/10 Okay

Melanie

Stayed 7 nights in Aug 2022

10/10 Excellent

Carolyn

Stayed 1 night in Aug 2022

6/10 Okay

Amanda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Faded glory. The bathroom and the room smelled strongly of mould. Breakfast, nothing special, €20 per person. Bar on rooftop – small glass of Prosecco from an open bottle €21!!!! This place had once been wonderful but now it is not. Some of the staff were delightful, others brusque. Still charging for a standard no longer met. Fabulous views from pool and restaurant.
Stayed 5 nights in Aug 2022

10/10 Excellent

Samuel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Classic hotel ,took us right back to the 1920s , in style and character, great water views and plenty of good restaurants etc near by.
Stayed 3 nights in Aug 2022

10/10 Excellent

Bradley, Cypress

Travelled with family
Liked: Staff & service, property conditions & facilities
A really beautiful hotel. Very pleased with our stay. We were a little disappointed with the size of the pool, but that's really a minor issue. However, it appears that the cleaning people don't know how to properly clean the floor. In both of our rooms, a significant amount of dust was visible on the floor near the beds.
Stayed 3 nights in Jul 2022

10/10 Excellent

Remco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Had a lovely stay
Stayed 10 nights in Jul 2022

8/10 Good

Einar

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, expensive drinks
Lovely hotel, good service, nice pool. The only issue was the drinks prices on the top floor bar were too high - €13 for a beer.
Stayed 2 nights in Jun 2022

2/10 Terrible

eleni, chicago

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely, it was not a five star hotel. We would think it’s a 3 star at best. Huge line at check in, carpet stains everywhere, marks on the walls of the room, dirty, tub had patchwork repairs, and everything was old, including the room and bathroom. The pool was not a pool but a very small wading pool. Towels were not included. We went all the way downstairs, waited in line for towels, only to find out we needed 10 euros deposit for each. We did not have any so we told them to charge our room and it was not an option. That’s ridiculous. The only positive is the view of the sea from the rooftop restaurant which is was beautiful at sunset. It turns out the restaurant is separate from the hotel and their staff was fabulous and gave us good tourist ideas for the area.
Stayed 1 night in Jun 2022

10/10 Excellent

Franc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water front and great location Staff were excellent
Stayed 1 night in Jun 2022