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"Excellent hotel. An oasis in the middle of San Jose. Valet parking, clean room and bathroom, comfortable beds, food was excellent, great location to explore San Jose museums and national theater was perfect. The staff was friendly, helpful and knowledgeable in the history of the hotel. Highly recommended! "

"Very friendly customer service."

"1 complaint is the awful shuttle experience I had upon arrival. Was reserved on 2:30pm shuttle from SJO, but spent over 2 hrs & numerous unanswered calls to front desk, I was repeatedly told only via email the driver is "15 minutes away". This went on every 15 minutes for 2+ hrs! I didn't leave the designated pick-up area to avoid missing it the shuttle. I literally stood outside the airport (no seats for waiting), w/out a bathroom break, water, w/out applying my bug spray (very much needed during rainy season when mosquitoes are bad), & w/out air conditioning. I was tired, frustrated, & received false information for over 2 full hours from front desk staff that refused to answer my calls or call me back, but would only email me instead. I would've caught an Uber/Taxi, but was being consistently told that the driver was only 15 mins. I was told to wait under the Hotel Shuttle sign or the driver would leave & that he was in a gray/silver minivan. Over 2 hrs later, at 4:38pm, driver arrived in a dark navy BLUE van, & stopped at the airport exit doors, NOT at the Hotel Shuttle sign over 200 feet away. The advertised "20 min ride" to Barcelo was actually an HOUR & a half! Staff claimed no control of traffic, but my point was they live there, know daily traffic patterns & rush hours, they said it's normally heavy, so don't falsely say it's 20 mins. as if that is normal. Don't threaten $30 penalty for passengers missing the van, when no credit given to passengers that wait 2 hrs! "

"The staff was amazing. I was celebrating my birthday and they added some special touches that made my trip even more enjoyable. The property is beautiful and in a great location. "

"We stayed and Studio Hotel for the second time after the first experience was very pleasurable. The rooms are great, the staff extremely friendly, and the location is hard to beat. I would recommend this hotel to anyone."

"Excelente estancia."

"Very nice hotel overlooking the beach. Very easy to get to town and Manuel Antonio park. Great pools and lots of extras like pickle ball court, game room and lots of pools. "

"Clean and quiet with a free airport shuttle. "

"All was great "