Zoetry Mallorca Wellness & Spa

5.0 star property
Mediterranean hotel with 4 restaurants and 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zoetry Mallorca Wellness & Spa

Lobby
4 restaurants, breakfast, dinner served; Mediterranean cuisine
Exterior detail
Exterior
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • All-inclusive
    All-inclusive

Room options

Available filters for rooms
Showing 35 of 35 rooms

Deluxe Double Room (Tramuntana)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Double Room (Tramuntana)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Double Room (Ponent)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Suite (Ponent)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 45 sq m
  • Sleeps 1
  • 1 Double Bed

Suite (Elegant Tornamira)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 82 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

Suite (Elegant Comellas)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

Suite (Exclusive Villalonga)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 99 sq m
  • Sleeps 1
  • 1 Double Bed

Deluxe Double Room Single Use (Tramuntana)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Suite (Exclusive Villalonga, 2 Ad+ 1 Child)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 99 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite (Elegant Net)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room Single Use (Ponent)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 35 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Suite (Exclusvie Villalonga)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 99 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

Suite (Elegant Tornamira, 2 Adults +1 Child)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 82 sq m
  • Sleeps 3
  • 1 Double Bed

Suite (Elegant Febrer, 2 Adults + 1 Child)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

Suite (Elegant Febrer)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

Suite (Elegant Tornamira)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 82 sq m
  • Sleeps 1
  • 1 Double Bed

Suite (Elegant Comellas, 2 Adults + 1 Child)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite (Ponent)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 41 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

Junior Suite (Tramuntana)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 48 sq m
  • Sleeps 2
  • 2 Single Beds

Junior Suite (Tramuntana)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 48 sq m
  • Sleeps 1
  • 2 Single Beds

Junior Suite (Ponent, 2 Adults + 2 Children)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed

Deluxe Double Room (Ponent)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Junior Suite (Ponent)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite (Ponent)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 1
  • 1 Double Bed

Suite (Ponent, 2 Adults + 1 Child)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 43 sq m
  • Sleeps 3
  • 1 Double Bed

Suite (Elegant Net, 2 Adults + 1 Child)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 88 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite (Ponent, 2 Adults + 1 Child)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

Suite (Ponent, 2 Adults + 2 Children)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 1 Double Bed

Junior Suite (Tramuntana, 2 Adults + 1 Child)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds

Junior Suite (Tramuntana, 2 Adults + 2 Children)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Double Room Single Use (Ponent)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 32 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Suite (Elegant Net)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 88 sq m
  • Sleeps 1
  • 1 Double Bed

Suite (Elegant Febrer)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 1
  • 1 Double Bed

Double Room Single Use (Tramuntana)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 32 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Suite (Elegant Comellas)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Map
Camí de Sa Torre 8,7, Llucmajor, Mallorca, 07609

What's nearby

  • Golf Son Antem - Mallorca - 12 min drive - 6.4 km
  • Port of El Arenal - 16 min drive - 12.5 km
  • Circuito Mallorca - 16 min drive - 12.8 km
  • Aqualand El Arenal - 18 min drive - 12.8 km
  • El Arenal Beach - 27 min drive - 12.0 km

Getting around

  • Palma de Mallorca Son Fuster Station - 24 min drive
  • Palma de Mallorca (PMI) - 31 min drive

Restaurants

  • ‪Club Nautic el Arenal - ‬16 min drive
  • ‪Mhares - ‬11 min drive
  • ‪Restaurante Jardín Torrero - ‬14 min drive
  • ‪El Nilo - ‬15 min drive
  • ‪Limit Beach Club - ‬15 min drive

About this property

Zoetry Mallorca Wellness & Spa

Luxury family-friendly hotel next to a golf course
A free breakfast buffet, a poolside bar and a terrace are just a few of the amenities provided at Zoetry Mallorca Wellness & Spa. Treat yourself to a facial, a body treatment or a massage at Pure Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, dinner and Mediterranean cuisine. Yoga classes are offered at the health club; other things to do include horse riding. Free in-room WiFi is available to all guests, along with a garden and a library.
Additional perks include:
  • 2 outdoor pools and an indoor pool, with sunloungers and a lifeguard on site
  • Free self-parking
  • Bike hire, tennis courts and a reception hall
  • Smoke-free property, a front desk safe and 1 meeting room
Room features
All 90 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Eco-friendly toiletries, baths or showers and hairdryers
  • 30-inch TVs with satellite channels
  • LED light bulbs, free infant beds and electric kettles

All-inclusive details

All-inclusive room rates at Zoetry Mallorca Wellness & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar

Restaurants on site

  • Andreu Genestra
  • Es Clot
  • Gastro Bar Ses Bovedes
  • Restaurante Mercat

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Indoor pool
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 30-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 10 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hilton Mallorca
Hilton Sa Mallorca
Hilton Sa Torre
Hilton Sa Torre Mallorca
Hilton Sa Torre Mallorca Hotel
Hilton Sa Torre Mallorca Hotel Llucmajor
Hilton Sa Torre Mallorca Llucmajor
Mallorca Hilton
Sa Torre Hilton
Sa Torre Mallorca
Hilton Hotel Llucmajor
Hilton Sa Torre Mallorca Spain/Llucmajor, Majorca
Llucmajor Hilton
Hotel Sa Torre Mallorca Llucmajor
Casa Cook Sa Torre Hotel Llucmajor
Casa Cook Sa Torre Hotel
Casa Cook Sa Torre Llucmajor
Hotel Casa Cook Sa Torre Llucmajor
Llucmajor Casa Cook Sa Torre Hotel
Hotel Casa Cook Sa Torre
Hotel Sa Torre Mallorca
Hilton Sa Torre Mallorca
Casa Cook Sa Torre Llucmajor

Frequently asked questions

Does Zoetry Mallorca Wellness & Spa have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.

Is Zoetry Mallorca Wellness & Spa pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Zoetry Mallorca Wellness & Spa?

Self-parking is free at this property.

What time is check-in at Zoetry Mallorca Wellness & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Zoetry Mallorca Wellness & Spa?

Checkout is at noon.

Are there all-inclusive benefits at Zoetry Mallorca Wellness & Spa?

Some rate plans available at this property are all-inclusive.

Where is Zoetry Mallorca Wellness & Spa located?

Located in the suburbs, this family-friendly hotel is within 6 mi (10 km) of Maioris Golf Club, Playa de Cala Pi, and Cala Vella. Golf Son Antem - Mallorca and Talaiots Capocorb Vell are also within 6 miles (10 km).

Zoetry Mallorca Wellness & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 109 out of 177 reviews" "
Rating 8 - Good. 56 out of 177 reviews" "
Rating 6 - Okay. 9 out of 177 reviews" "
Rating 4 - Poor. 2 out of 177 reviews" "
Rating 2 - Terrible. 1 out of 177 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yuliya

Travelled with family
Liked: Cleanliness, amenities
The staff are all really welcoming and friendly. The amenities are great too.
Stayed 3 nights in Oct 2024

8/10 Good

Ilya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax with beautiful spa. Wish there was more water available by outside pools and by rooms.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sofia

Stayed 2 nights in Aug 2024

8/10 Good

Peter John

Stayed 9 nights in Jul 2024

10/10 Excellent

ryan

Stayed 1 night in Jul 2024

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angel from guests experience took our stay to the next level, Also Marcelo from front desk made our stay so much enjoyable. Great hotel with a lot of history great staff and amazing location close to everything but yet quiet and intimate place. This could be a Park Hyatt going back soon.
Stayed 8 nights in Jun 2024

10/10 Excellent

Katharina Eva

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very traditional mallorcan style. Staff was super friendly and helpful and the rooms and gardens were beautiful.
Stayed 6 nights in Sep 2023

10/10 Excellent

Géraud

Stayed 7 nights in Sep 2023

6/10 Okay

Stephanie

Stayed 1 night in Aug 2023

8/10 Good

Beverly

Stayed 5 nights in Aug 2023

10/10 Excellent

Neel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Linda, Carluke

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Very helpful staff. I like the location as is it out with normal tourist resorts. There is a very quiet relaxed vibe. Food, drinks and service are all very good.
Stayed 1 night in Jul 2023

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Great but work to be done in service
Beautiful hotel and lovely setting and facilities. Only moan was waiter service in restaurants. Pretty poor service. Left to fend after initial order taken. Nobody to ask if you want another drink or desert. One Main course arrived after plates cleared which was a shame.
Stayed 2 nights in Oct 2022

8/10 Good

Anita

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel location & buildings superb, what let the hotel down from 5 star was its service. There was a shortage of staff which made getting drinks & food service very slow
Stayed 6 nights in Sep 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Sep 2022

10/10 Excellent

Mandy

Stayed 1 night in Jun 2022

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, concierge Anna dealt with our every need brilliantly. Staff were was attentive & always willing to help. A quiet & relaxed environment throughout the hotel.
Stayed 7 nights in Jun 2022

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay 2 nights 03 Aug
Very peaceful setting .... Great Pool & excellent service ... Spa had everything you need .... Thouroughly recommend ... Next time I'll book a pool side room that had its own sunloungers ...
Stayed 2 nights in Aug 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful relaxing stay,
Beautiful relaxing stay, hotel is in a quiet location. We had a car so could go around the island, if you are staying for more than a few nights a car is recommended. BBQ buffet on the Wednesday night was excellent and would recommend. The room we stayed in was a good size, a nice large bed, with an area that we could sit out. Only problem I could see was that in the sitting area, people did walk past so was overlooked, other rooms did not have this problem and it wasn't really a problem for us. We were happy with the room but after speaking with hotel staff, if you are unhappy with the location of your room they will move you if there is space. Really can't fault the commitment of most of the staff to the hotel. If I could pick fault, I would say when breakfast gets busy the service does go down due to the amount of people needing to be served. getting there before the rush does make a significant difference to the service you get.
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great service
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel in a beautiful location! The complimentary shuttles into Palma and to the beach were a wonderful extra. The Hilton Sa Torre is very relaxing and inviting.
Stayed 3 nights in Jul 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hotel with lots of charachter
We spent a week at the Hilton for our first family holiday with our little baby girl. We enjoyed a very relaxed week there staying in a deluxe garden room with views of the chapel. The hotel and grounds are beautiful, as you can see from the many pictures. The staff are very welcoming and were genuinely friendly.. we enjoyed chatting to Sonia (PA to the general manager), she was always friendly and gave us some good recommendations of places to visit on the island. We liked the fact that breakfast went on until 11am, the selection is very good and was always a highlight. You definitely require a hire car to stay at his hotel as it is quite a distance from any restaurants or shops, so expect to travel if you don't want to eat at the hotel. There are some decent restaurants in Llucmajor, so it's worth trying them out. The only other downside for us was that the outdoor pools are not heated (we were there in May), the indoor pool in the Spa is only open for kids for 2 hours between 10 - 12pm, it would have been nice if there was another opportunity to use the pool as this was part of the reason travelled there. Overall, we really enjoyed our stay and would recommend it - it's a unique hotel with lots of charachter and friendly staff
Stayed 7 nights in May 2018