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citizenM London Victoria Station

4.0 star property
Immerse yourself in British charm while exploring Westminster Abbey nearby or working remotely with fast WiFi & coworking spaces.
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for citizenM London Victoria Station

Exterior
Exterior
Property amenity
Interior
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
The price is AU$241
includes taxes & fees
16 Feb - 17 Feb

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed

King Room, 1 King Bed

Highlights

Air conditioning
Smart TV
Blackout curtains
Premium bedding
Pillow-top bed
Rainfall showerhead
Hydromassage showerhead
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Air conditioning
Smart TV
Pillow-top bed
Fan
Blackout curtains
Premium bedding
Rainfall showerhead
Hydromassage showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Riu Plaza London Victoria

Breakfast included
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, 1,941 reviews
The price is AU$317
includes taxes & fees
16 Feb - 17 Feb
Hotel Riu Plaza London Victoria
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About the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE

What's nearby

  • Victoria Station Travel Information Centre - 4 min walk
  • Buckingham Palace - 11 min walk
  • Westminster Abbey - 15 min walk
  • Big Ben - 20 min walk
  • Trafalgar Square - 5 min drive

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London (LCY-London City) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

Upscale property near Buckingham Palace
Close to Westminster Abbey and Big Ben, citizenM London Victoria Station provides a free daily manager's reception, a coffee shop/cafe and a bar. The on-site restaurant, CanteenM, offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a 24-hour business centre.
Additional perks include:
  • Buffet breakfast (surcharge), a water dispenser and a TV in reception
  • A 24-hour front desk, coffee/tea in reception and smoke-free property
  • A front desk safe, luggage storage and a lift
  • Guest reviews speak highly of the breakfast, helpful staff and proximity to public transport
Room features
All 226 rooms include comforts, such as premium bedding and iPads, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with digital channels
  • Wardrobes/cupboards, heating and housekeeping

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

Is citizenM London Victoria Station pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM London Victoria Station?

As of 31 Jan 2025, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on 16 Feb 2025 start from AU$240.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM London Victoria Station?

This property doesn't offer parking.

What time is check-in at citizenM London Victoria Station?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at citizenM London Victoria Station?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is citizenM London Victoria Station located?

Located in London City Centre, this property is within a 5-minute walk of Apollo Victoria Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Green Park are also within 15 minutes. Victoria Underground Station and London Victoria Station are within a 5-minute walk.

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1216 out of 1591 reviews" "
Rating 8 - Good. 281 out of 1591 reviews" "
Rating 6 - Okay. 57 out of 1591 reviews" "
Rating 4 - Poor. 18 out of 1591 reviews" "
Rating 2 - Terrible. 19 out of 1591 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

John Carolus

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No tap to pay - many inconsistencies with other CitizenM properties - really difficult to use switches in the room (I gave up and used the iPad) - much noisier than other locations, not wonderful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the citizenm. It was clean, quiet, and conveniently close to Victoria Station. There is a lot within a 5 minute walk from the hotel. My only complaints are minor, if you’re North American, you’ll probably find the rooms small, but that’s the status quo for hotel rooms in London within a reasonable price point for most solo travellers.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicola, Farnborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly service and great that you can leave your luggage before you check in and when you check out. We arrived early and as there was a room available checked in straight away,
Stayed 1 night in Jan 2025

10/10 Excellent

Carmela, longwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near tube system
Stayed 5 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice vibe, with an attentive staff. Don't miss the amazing breakfast -- not just classic English, but everything from fresh guacamole and terrific scrambled eggs, to smoked salmon, great croissants, and fresh London bagels. Terrific stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern with welcoming staff
Stayed 1 night in Jan 2025

8/10 Good

Cecillia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Eduardo Jourdan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come back here next time I am in London.
Stayed 6 nights in Jan 2025

10/10 Excellent

Collette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent modern hotel with easy access to bus and train services. Walking distance to the palace. Breakfast was great.
Stayed 5 nights in Jan 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. Close to all sites. Recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Conor, Lauderdale By the Sea

Liked: Cleanliness, staff & service, property conditions & facilities
Just amazing.
Stayed 2 nights in Dec 2024

10/10 Excellent

EMILIO, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel , modern and amazing location , modern room and great staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Gareth

Stayed 2 nights in Dec 2024

8/10 Good

JUNQI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

William Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel excellent decorations and friendly people
Stayed 6 nights in Dec 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Operating everything by the iPad was very novel. We had fun changing the colours! Found it to be extremely quiet with friendly and helpful staff. Bed very comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Collette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location. Very close to major train/transport station, theatres and the palace is walking distance. Hotel was funky and modern. Staff are friendly and very helpful. Would definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Mehrdad

Stayed 6 nights in Dec 2024

6/10 Okay

Anna

Stayed 2 nights in Dec 2024

8/10 Good

Lissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel was difficult to find
Stayed 1 night in Dec 2024

10/10 Excellent

Ceylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, safe, and had a very friendly staff. The only issue is that the immediate area is a bit dirty.
Stayed 4 nights in Dec 2024