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citizenM London Victoria Station

4.0 star property
Property with a restaurant, near Buckingham Palace

Photo gallery for citizenM London Victoria Station

Cozy living space with a bookshelf, comfortable sofa, and armchair.
Relax in this serene living space with two comfortable armchairs and a small table, surrounded by a bookshelf and natural light.
Experience the sleek, contemporary design of Citizen hotel, featuring a grid of windows and a clean, structured architecture.
Experience the city from your retreat, featuring a comfortable bed, a bedside table, and a large window with a city view.
Relax in our inviting lobby, featuring a central table with snacks and drinks, a beverage display, and comfortable seating.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AU$266
includes taxes & fees
10 Aug - 11 Aug

Room options

View all photos for King Room, 1 King Bed

Relax in a spacious room with a large bed, desk, and comfortable chair.

King Room, 1 King Bed

9.2 out of 10
Wonderful
(321 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Blackout curtains
Separate bedroom
Premium bedding
Rainfall showerhead
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Experience the city from your retreat, featuring a comfortable bed, a bedside table, and a large window with a city view.

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Fan
Blackout curtains
Separate bedroom
Premium bedding
Rainfall showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE

What's nearby

  • Victoria Station Travel Information Centre - 3 min walk - 0.3 km
  • Buckingham Palace - 9 min walk - 0.8 km
  • Big Ben - 17 min walk - 1.5 km
  • Trafalgar Square - 4 min drive - 2.0 km
  • Piccadilly Circus - 4 min drive - 2.0 km

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London (LCY-London City) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

Upscale property near Buckingham Palace
Located close to Green Park and Westminster Abbey, citizenM London Victoria Station provides a free daily manager's reception, a coffee shop/cafe and a bar. The on-site restaurant, CanteenM, offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a 24-hour business centre.
Additional perks include:
  • Buffet breakfast (surcharge), a lift and coworking spaces
  • Smoke-free property, multilingual staff and coffee/tea in reception
  • A TV in reception, a water dispenser and luggage storage
  • Guest reviews speak highly of the breakfast, helpful staff and proximity to public transport
Room features
All 226 rooms include comforts, such as premium bedding and iPads, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with digital channels
  • Wardrobes/cupboards, heating and housekeeping

Languages

English

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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

Is citizenM London Victoria Station pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM London Victoria Station?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on 10 Aug 2025 start from AU$266.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM London Victoria Station?

This property doesn't offer parking.

What time is check-in at citizenM London Victoria Station?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at citizenM London Victoria Station?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is citizenM London Victoria Station located?

Located in London City Centre, this property is within a 5-minute walk of Apollo Victoria Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Green Park are also within 15 minutes. Victoria Underground Station and London Victoria Station are within a 5-minute walk.

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citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1486 out of 1951 reviews
Rating 8 - Good. 340 out of 1951 reviews
Rating 6 - Okay. 80 out of 1951 reviews
Rating 4 - Poor. 24 out of 1951 reviews
Rating 2 - Terrible. 21 out of 1951 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jemelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, friendly and helpful staff, very central location, and affordable. Would definitely recommend to others and stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jemelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, friendly staff, nice lobby, location was very central. Will definitely stay here again in the future.
Stayed 4 nights in Jul 2025

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Beds were super comfortable!! Great location!
Stayed 2 nights in Jul 2025

8/10 Good

Jacki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 2 nights in Jul 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very small but clean and comfortable, walkable area and transportation easy
Stayed 3 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Berliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel, the smart room controlled from a tablet was outstanding. Staff very friendly. Breakfast selection is great. Excellent location, walking distance from Victoria Station and shopping areas. We highly recommend this hotel.
Breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room even though very small was very comfortable. Comfortable bed and had great black out shades which were needed for the early sunrise. A/C worked very well. Rain shower was so great. Loved our stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a perfect location. Very central and close to Victoria Station. It has a cool vibe and a vibrant lobby that’s always busy with guests working and mingling. The bar and restaurant are available 24/7. The staff was helpful and friendly. I definitely recommend this hotel and will stay there again.
Stayed 5 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hip, modern, convenient, clean and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Francine

Liked: Cleanliness, amenities, property conditions & facilities
Central to many attractions. Great rooms and hotel, as long as you dont mind really small rooms (but the rooms are very nice). Great bar and food downstairs. Highly recommend!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 3 nights in Jul 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Also, we were able to stow our luggage on the last day.
Stayed 2 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, centrally located. Breakfast is great, staff is friendly, and rooms are very cute. Would definitely stay here again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Amaraporn

Liked: Cleanliness, amenities, property conditions & facilities
Great location!!
Stayed 2 nights in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome experience!!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Very trendy hotel. Nice breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and friendly, they held my luggage, nice location.
Stayed 2 nights in May 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the modern interior design of the hotel and that it had a bar on the ground floor. Staff were also very helpful and friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

YOLANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location but lots of homeless people and the rooms are extremely small. Staff was great and rooms clean.
Stayed 4 nights in May 2025

10/10 Excellent

Irma

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and check out. Very clean facility. Great breakfast! Will definitely stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

NASREEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the major attractions.
Stayed 4 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025

10/10 Excellent

Jihee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, quiet, high tech room that blocked out all light effectively for sleep. Terrific breakfast buffet and nice lounge area. Convenient to major sites, Hyde Park and transportation. Staff is very nice, helpful and available. Only downside is room for one is small (not enough room to layout luggage) and there appears to be homeless shelter area on start of the block where hotel is located - I never had any issues walking back and forth from the hotel on my own and never felt unsafe but just pay attention to your surroundings if you are solo traveler like I was.
Stayed 2 nights in Jul 2025