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citizenM London Victoria Station

4.0 star property
Property with a restaurant, near Buckingham Palace

Photo gallery for citizenM London Victoria Station

Property amenity
Breakfast, lunch and dinner served
Interior detail
Exterior
Room, 1 King Bed, City View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AU$268
includes taxes & fees
20 July - 21 July

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed

King Room, 1 King Bed

9.2 out of 10
Wonderful
(315 reviews)

Highlights

Air conditioning
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
Separate bedroom
Hairdryer
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Smart TV
Blackout curtains
Pillow-top bed
Fan
Separate bedroom
Premium bedding
Hairdryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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View from property

The Gilbert Hotel South Kensington, Sonder by Marriott Bonvoy

London City Centre
  • Breakfast included
  • Free WiFi
  • 24/7 front desk
  • Extra beds/cots
7.8 out of 10, Good, 146 reviews
The price is AU$258
includes taxes & fees
27 July - 28 July
The Gilbert Hotel South Kensington, Sonder by Marriott Bonvoy
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About the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE

What's nearby

  • Victoria Station Travel Information Centre - 3 min walk - 0.3 km
  • Buckingham Palace - 9 min walk - 0.8 km
  • Big Ben - 17 min walk - 1.5 km
  • Piccadilly Circus - 4 min drive - 2.0 km
  • London Eye - 6 min drive - 2.7 km

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London (LCY-London City) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

Upscale property near Buckingham Palace
Located close to St. James Park and Westminster Abbey, citizenM London Victoria Station provides a free daily manager's reception, a coffee shop/cafe and a bar. The on-site restaurant, CanteenM, offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a 24-hour business centre.
Additional perks include:
  • Buffet breakfast (surcharge), multilingual staff and a front desk safe
  • Luggage storage, coworking spaces and a water dispenser
  • Coffee/tea in reception, smoke-free property and a TV in reception
  • Guest reviews speak highly of the breakfast, helpful staff and proximity to public transport
Room features
All 226 rooms include comforts, such as premium bedding and iPads, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with digital channels
  • Wardrobes/cupboards, heating and housekeeping

Languages

English

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Hotel Riu Plaza London Victoria

  • Breakfast included
  • Free WiFi
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  • Air conditioning
8.8 out of 10, Excellent, 2,555 reviews
The price is AU$329
includes taxes & fees
27 July - 28 July
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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

Is citizenM London Victoria Station pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM London Victoria Station?

As of 18 July 2025, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on 20 July 2025 start from AU$267.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM London Victoria Station?

This property doesn't offer parking.

What time is check-in at citizenM London Victoria Station?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at citizenM London Victoria Station?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is citizenM London Victoria Station located?

Located in London City Centre, this property is within a 5-minute walk of Apollo Victoria Theatre and Victoria Station Travel Information Centre. Buckingham Palace and St. James Park are also within 15 minutes. Victoria Underground Station and London Victoria Station are within a 5-minute walk.

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citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1456 out of 1911 reviews
Rating 8 - Good. 334 out of 1911 reviews
Rating 6 - Okay. 77 out of 1911 reviews
Rating 4 - Poor. 24 out of 1911 reviews
Rating 2 - Terrible. 20 out of 1911 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Francine

Liked: Cleanliness, amenities, property conditions & facilities
Central to many attractions. Great rooms and hotel, as long as you dont mind really small rooms (but the rooms are very nice). Great bar and food downstairs. Highly recommend!
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hip, modern, convenient, clean and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, centrally located. Breakfast is great, staff is friendly, and rooms are very cute. Would definitely stay here again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Amaraporn

Liked: Cleanliness, amenities, property conditions & facilities
Great location!!
Stayed 2 nights in May 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and friendly, they held my luggage, nice location.
Stayed 2 nights in May 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Also, we were able to stow our luggage on the last day.
Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Very trendy hotel. Nice breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the modern interior design of the hotel and that it had a bar on the ground floor. Staff were also very helpful and friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

NASREEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the major attractions.
Stayed 4 nights in May 2025

10/10 Excellent

YOLANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location but lots of homeless people and the rooms are extremely small. Staff was great and rooms clean.
Stayed 4 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025

10/10 Excellent

Irma

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and check out. Very clean facility. Great breakfast! Will definitely stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, kind, responsive staff; very clean room (small but perfectly comfortable) with nicely Comfortable bed, great shower, and black out curtains; modern amenities throughout and cool aesthetic; great location near many sites, theaters, restaurants. Would absolutely stay here again and recommend to others!
Stayed 2 nights in Jun 2025

10/10 Excellent

Igor V

Liked: Cleanliness, amenities, property conditions & facilities
We loved! Great service, nice friendly environment, and good kitchen. Very conviniet location
Stayed 7 nights in Jun 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with great breakfast each morning. Only down side rooms a bit small
Stayed 4 nights in Jun 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great central location. The staff was excellent and the food great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the style and the staff members who were there. Thank you so much!
Stayed 2 nights in May 2025

10/10 Excellent

Shannon

Nice
Stayed 3 nights in May 2025

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
The CitizenM by Victoria is great for the theatre ( Especially Wicked it's across the street ) The area has lots of food options and is walkable to Big Ben in about 20 minutes. I would stay again rooms are clean and bright and the ipad controls everything in the room, Great staff and relaxed atmosphere in the residents lounge in reception.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities
The staff was very accommodating, very friendly, and Athena was definitely a class act,
Stayed 3 nights in May 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
We can’t fault the Citizen M. We can recommend it as a no frills stay with very friendly staff and everything immaculately presented including the breakfasts.
Stayed 3 nights in May 2025

10/10 Excellent

Nino

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel. The only issue was with TV which didn’t seem to work when the weather was bad.
Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
A guide on the television would have been helpful. The breakfast was great.
Stayed 3 nights in Jun 2025

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located near Victoria station, which is near to major attractions in London, such as Westminster Abbey, London Eye, etc. The breakfast was good and healthy, and staffs are friendly and helpful.
Stayed 5 nights in May 2025