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Dao By Dorsett West London

4.0 star property
Hotel with a 24-hour front desk, near Westfield London Shopping Centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dao By Dorsett West London

Dao Studio Terrace | Terrace/patio
One Bedroom Apartment | Living area
Lobby
Dao Studio Park View
Mini-fridge, microwave, stovetop, espresso maker

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Air conditioning
The price is AU$259
includes taxes & fees
19 Jan - 20 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Dao Studio Park View

Dao Studio Park View

Dao Studio Park View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
  • 25 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex

Duplex

Duplex

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 73 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium One Bedroom Apartment

Premium One Bedroom Apartment

Premium One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Dao Studio Double

Dao Studio Double

Dao Studio Double

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Dao Studio Twin

Dao Studio Twin | View from room

Dao Studio Twin

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Dao Studio Terrace

Premium bedding, in-room safe, desk, laptop workspace

Dao Studio Terrace

Highlights

Furnished patio
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
Bar (on property)

Dorsett Shepherds Bush

Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.0 out of 10, Very good, (1973)
The price is AU$238
includes taxes & fees
6 Jan - 7 Jan 2025
Dorsett Shepherds Bush
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About the area

Map
56 Shepherd's Bush Green, London, England, W12 8QE

What's nearby

  • Westfield London Shopping Centre - 10 min walk - 0.9 km
  • Kensington High Street - 19 min walk - 1.6 km
  • Hyde Park - 8 min drive - 5.2 km
  • Buckingham Palace - 11 min drive - 7.8 km
  • Piccadilly Circus - 12 min drive - 8.2 km

Getting around

  • Shepherd's Bush Market Underground Station - 4 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪The Hoxton, Shepherd’s Bush - ‬1 min walk
  • ‪The Defectors Weld - ‬3 min walk
  • ‪Pictures - ‬1 min walk
  • ‪Tian Fu - ‬3 min walk
  • ‪Shikumen - ‬1 min walk

About this property

Dao By Dorsett West London

Upscale hotel near Westfield London Shopping Centre
Located close to Hyde Park, Dao By Dorsett West London provides dry cleaning/laundry services, a bar and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • English breakfast (surcharge), a 24-hour front desk and 1 meeting room
  • A lift, concierge services and a porter/bellboy
  • Luggage storage, a vending machine and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 74 rooms have comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and smart speakers.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch Smart TVs with premium channels
  • Wardrobes/cupboards, eco-friendly cleaning products and kitchenettes

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Pay films
  • Smart speaker

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Hob
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of GBP 20 at checkout

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 70 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 8 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Pet fee: GBP 70 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Service fee: 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Is Dao By Dorsett West London pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of GBP 70 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Dao By Dorsett West London?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Dao By Dorsett West London on 19 Jan 2025 start from AU$258.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Dao By Dorsett West London?

This property doesn't offer parking.

What time is check-in at Dao By Dorsett West London?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Dao By Dorsett West London?

Checkout is at 11:00 AM.

Where is Dao By Dorsett West London located?

Located in Hammersmith and Fulham, this hotel is 0.5 mi (0.9 km) from Westfield London Shopping Centre and 2.5 mi (4.1 km) from Hyde Park. Buckingham Palace and Piccadilly Circus are also within 6 mi (10 km). Shepherd's Bush Market Underground Station and Goldhawk Road Underground Station are within a 5-minute walk.

Reviews

8.6

Excellent

Rating 10 - Excellent. 145 out of 258 reviews" "
Rating 8 - Good. 63 out of 258 reviews" "
Rating 6 - Okay. 25 out of 258 reviews" "
Rating 4 - Poor. 14 out of 258 reviews" "
Rating 2 - Terrible. 11 out of 258 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it
Stayed 2 nights in Dec 2024

10/10 Excellent

Ariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 1 night in Dec 2024

8/10 Good

Lucija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service. I did not like the grey weather, but that's just London :)
Stayed 4 nights in Dec 2024

4/10 Poor

Larissa

Business traveller
Disliked: Amenities
Property shares the same front desk as the Dorset Hotel. At check in my room was not ready. When it was finally available, I was given a wheelchair accessible room despite the hotel not being sold out and my not being disabled. I'm 5"10 so having everything lower is not great! No bath tub, fixed temperature shower and air conditioning on in a freezing cold room on a Baltic winters day isn't great. It took ages to figure out how to change the temp and put the heater on. Bathroom had an unpleasant smell and I had a ton of meetings to attend so didn't have time to complain and change rooms. NEVER AGAIN!
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a very convenient location in Shepherds Bush area. Bus stop is directly outside of the hotel for added convenience of getting around London. The Westfield mall is within walking distance.
Stayed 10 nights in Nov 2024

2/10 Terrible

Mairead

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I was assigned a bedroom with a disabled wet room. The smell was dreadful and I raised this with the front desk the day after I arrived and asked to be moved. The man promised to get back to me by phone that afternoon, he didn’t. Expedia asked on the same day for feedback for the hotel which I shared saying the smell was making me feel sick still no action taken. It was clear the drain was not draining, the dirty water was coming up through tiles all over the floor and creating the damp smell. With no window to open the dirty water was creating the damp smell. Otherwise I was impressed but I did have a totally miserable stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Giuseppina, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel is trained as a super luxury hotel. great bar and breakfast. while you have nearby restaurants, there is no dining in the hotel except at the bar and room service. Great bar food and salads. restaurant,,,,they serve room service and bar service
Stayed 5 nights in Nov 2024

2/10 Terrible

Simon, Bath

Disliked: Staff & service, amenities, property conditions & facilities
Service - The hotel is understaffed so it takes an eon to get through to the front desk and long wait times if you go in person. I wanted to change my initial room because it was next to the elevator and too noisy for me. Staff and management told me the hotel was fully booked. Eventually I had my room changed but I later checked both Expedia and the hotel’s own website - plenty of free rooms were available for booking. Room service - for the apartment rooms, if you are staying less than one week, you have to request housekeeping. Nevertheless at 3.40pm on my second day I requested my room was cleaned. At 9.30pm when I returned I discovered it had not been cleaned. It was eventually done after a second request by 10.15pm. Noise - in my new room I heard hammering all afternoon. I mentioned this to reception and was told they would investigate but that there was no construction work in the hotel (this was a surprise to me as I literally bumped into a worksman with building materials in the lift. Anyway, later that evening (at 10pm) just as I was trying to get to sleep the hammering started again. I called reception and was told that the work was going on in the restaurant and that they would put a stop to it. The noise did stop. On Saturday afternoon as I was sitting foyer the hammering started again. Room - tiny bathroom/no bath. Shower had very low pressure. Bizarre/uncomfortable furniture. No table or dining chairs despite having a kitchenette. Uncomfortable bed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shaima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Stayed 21 nights in Sep 2024

8/10 Good

FATIMA

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for families with young children, couples who want the convenience of being in a hotel with the freedom to opt to cook and clean.
Stayed 7 nights in Oct 2024

8/10 Good

Reynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated and a two minute walk from the O2! The area is a tiny bit dodgy. There were a group of individuals sitting outside the building next door for most of the day who seemed to be on drugs and were covered in blood.
Stayed 2 nights in Oct 2024

10/10 Excellent

PETER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic home from home. Quiet and comfortable. Beautifully finished. Great terrace in my room too. And great price.
Stayed 1 night in Oct 2024

6/10 Okay

Saeed

Liked: Cleanliness, property conditions & facilities
Good for shopping
Stayed 9 nights in Sep 2024

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in standard studio flat. Nice, clean and modern. Friendly and professional staff. 5 mins walk to Westfield shopping centre.
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is modern, stylish, comfortable and located in a great part of town. Staff were very obliging and helpful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Rebekah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy to check in
Stayed 1 night in Sep 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
I would like to extend a special thank you to the staff, who went above and beyond to make our stay as enjoyable as possible. The front desk was friendly, helpful with my languages( I was need a special help), engineering staff was prompt to check my oven in the room. I highly recommend Dao by Dorsett to anyone visiting West area of London or need to stay close to Heathrow airport and on the same time close to centre of city. The hotel is truly exceptional, and I will definitely be returning again in the future
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice in a hotel Ever
It was WONDERFUL. Treated like Family, made to feel at home. Staff went out of their way to be helpful. Room was excellent well worth the price. Fabulous morning breakfast Buffet.
Stayed 11 nights in Sep 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Would be great if the cafe was open more hours. Terrace room was very nice.
Stayed 4 nights in Sep 2024

10/10 Excellent

benazir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and courteous hotel and staff. A nice area right next to an underground station and major mall. Would recommend
Stayed 3 nights in Sep 2024