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ibis London Excel Docklands

3.0 star property
Eco-certified London hotel in Newham with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis London Excel Docklands

Front of property
Bar (on property)
Exterior
International cuisine
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Parking available
The price is AU$169
includes taxes & fees
6 Jan - 7 Jan 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
View from room

Good Hotel London

Free WiFi
Restaurant
Air conditioning
Breakfast available
8.4 out of 10, Very good, (1006)
The price is AU$1,094
includes taxes & fees
23 Dec - 24 Dec
Good Hotel London
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About the area

Map
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB

What's nearby

  • ExCeL Exhibition Centre - 3 min walk - 0.3 km
  • ABBA Arena - 7 min drive - 5.4 km
  • London Stadium - 8 min drive - 5.8 km
  • O2 Arena - 9 min drive - 6.4 km
  • Westfield Stratford City - 9 min drive - 6.0 km

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 5 min walk
  • London (LCY-London City) - 11 min drive

Restaurants

  • ‪Subway - ‬7 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Sandwich & Co - ‬3 min walk
  • ‪Upper Deck Restaurant - ‬1 min walk
  • ‪Nakhon Thai - ‬7 min walk

About this property

ibis London Excel Docklands

Eco-certified hotel near ExCeL Exhibition Centre
Close to O2 Arena, ibis London Excel Docklands provides dry cleaning/laundry services, a bar and a business centre. The on-site international cuisine restaurant, FOGGS, serves dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and a 24-hour front desk
  • A lift, multilingual staff and a front desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 278 rooms feature comforts such as laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 22-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Danish, English, French, German, Greek, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 10.45 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • FOGGS

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 10.45 for adults and from GBP 5.00 for children
  • Self-parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel ibis
ibis Excel
ibis Excel Hotel
ibis Excel Hotel London Docklands
ibis Excel London Docklands
ibis London Docklands
ibis London Docklands Excel
ibis London Excel Docklands
London Docklands ibis
London Docklands ibis Excel
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis Excel Docklands
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

Frequently asked questions

Is ibis London Excel Docklands pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at ibis London Excel Docklands?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at ibis London Excel Docklands on 6 Jan 2025 start from AU$169.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis London Excel Docklands?

Self-parking is available for GBP 25 per day.

What time is check-in at ibis London Excel Docklands?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM.

What time is check-out at ibis London Excel Docklands?

Checkout is at noon.

Where is ibis London Excel Docklands located?

Located in Newham, this eco-certified hotel is 0.2 mi (0.3 km) from ExCeL Exhibition Centre and 2 mi (3.1 km) from O2 Arena. Thames River and ABBA Arena are also within 3 miles (5 km). Royal Victoria DLR Station is 5 minutes by foot and Custom House Station is 7 minutes.

Reviews

8.4

Very good

Rating 10 - Excellent. 430 out of 1009 reviews" "
Rating 8 - Good. 390 out of 1009 reviews" "
Rating 6 - Okay. 123 out of 1009 reviews" "
Rating 4 - Poor. 44 out of 1009 reviews" "
Rating 2 - Terrible. 22 out of 1009 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Inger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if your going to the Excel
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Stayed 1 night in Nov 2024

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

David

Stayed 1 night in Oct 2024

8/10 Good

Shane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I only had a one-night stay, but it was excellent overall. The room was bigger than I had expected - I've paid more for less space in London many times - and very comfortable, and had a nice view towards Canary Wharf; I was impressed. The location is extremely convenient for the Excel centre, although my friend and I were going to the o2, which was a bit more of a journey (either cable car - which was unfortunately too busy for us to wait for - or DLR/tube) but not too bad. Cleanliness was pretty much fine, although there were some stains on the bathroom floor which I think must have just 'soaked in', and the showerhead railing was loose but managed to hold on! Every member of staff I spoke to was lovely. A very pleasant stay overall which I'd recommend to anyone looking for something in the area.
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Liked: Property conditions & facilities
Liked it
Stayed 2 nights in Nov 2024

10/10 Excellent

Jincy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay
Stayed 3 nights in Nov 2024

6/10 Okay

Tran Thuy, West Kelowna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dark Dingy Rooms in a business / conference area. 200 light switches, but the rooms are poorly lit and certainly done towards controlling costs. A few members of the front desk are excellent and some are slow, not helpful and ok with lineups
Stayed 1 night in Nov 2024

4/10 Poor

Chantelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

alison, Lydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Aug 2024

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, very clean, very helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Lily

Stayed 2 nights in Sep 2024

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was exactly what we needed, in the right location at the right price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect affordable stay for a concert at the o2. Very lovely team and room was clean and cosy. Will stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional staff clean tidy and close to transport and entertainment
Stayed 1 night in Sep 2024

10/10 Excellent

D

Stayed 1 night in Sep 2024

8/10 Good

Rebecca

Stayed 1 night in Sep 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

ADEDIRAN

Stayed 3 nights in Sep 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a visit to an event at the O2.
Stayed 1 night in Sep 2024

8/10 Good

Toby

Stayed 3 nights in Aug 2024

6/10 Okay

Jasmail

Stayed 1 night in Sep 2024

10/10 Excellent

Janine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and friendly
Stayed 1 night in Sep 2024

4/10 Poor

Tia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024