4/10 Poor
Lisa G.
20 Sept 2024
Did not get property we booked
When we arrived I quickly noticed it was not the property we booked. I booked based on photos and bedrooms specific to make sure we had nice beds. Instead we got a different unit all together. One room was similar to photos but the king bedroom was a small closet sized room with little window and bad mattress. When I asked, I was told we were upgraded and we should be happy. I said this bedroom is not an upgrade. They would not show me the apartment we actually rented. This left us in a bad position. I didn’t know what we could do until I got back.
Lisa G.
Stayed 9 nights in Aug 2024