Royal Lancaster London

5.0 star property
Luxury London hotel in London City Centre with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Lancaster London

Front of property - evening/night
Interior
Premium bedding, minibar, in-room safe, desk
Park Suite
Interior

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, comfortable rooms

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
  • Gym
  • Room service
  • Breakfast available
The price is AU$711
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

Deluxe Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Spires Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 46.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Park Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 55.0 sq m
  • Sleeps 3
  • 1 King Bed

Classic Triple

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Classic Double Room (Classic Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Studio Family Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Lancaster Terrace, London, England, W2 2TY

What's nearby

  • Hyde Park - 2 min walk - 0.2 km
  • Marble Arch - 15 min walk - 1.3 km
  • Kensington High Street - 17 min walk - 1.5 km
  • Royal Albert Hall - 18 min walk - 1.5 km
  • Oxford Street - 4 min drive - 2.1 km

Getting around

  • Lancaster Gate Underground Station - 2 min walk
  • London Paddington Station - 6 min walk
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • ‪The Pride of Paddington - ‬5 min walk
  • ‪The Bear - ‬4 min walk
  • ‪Nipa - ‬2 min walk
  • ‪Italian Gardens Café - ‬3 min walk
  • ‪The Victoria, Paddington - ‬4 min walk

About this property

Royal Lancaster London

Luxury eco-certified hotel near Hyde Park
Close to Kensington Gardens and Marble Arch, Royal Lancaster London provides dry cleaning/laundry services, a fireplace in reception and a bar. Active travellers can enjoy amenities, such as cycling and archery, at this hotel. Treat yourself to spa services, such as a facial, a body treatment or a body wrap. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local cuisine. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business centre.
You'll also enjoy perks such as:
  • English breakfast (surcharge), bike hire and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), an electric car charging station and express check-out
  • Express check-in, a lift and 19 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 411 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and dressing gowns. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Highchairs and childcare services
  • Designer toiletries, showers and hairdryers
  • 55-inch LCD TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Arabic, Chinese (Cantonese), Czech, Danish, Dutch, English, Filipino, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Spanish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (GBP 55 per day)

Food and drink

  • Daily English breakfast available 7 AM to 11 AM for a fee: GBP 35 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Island Grill
  • Nipa Thai

Family friendly

  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 19 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • In a state park

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per day.

Payment types

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 35 per person
  • Airport shuttle fee: GBP 110.00 per person (one-way)
  • Self-parking fee: GBP 55.00 per day
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 75.0 per day
  • Service fee: 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Lancaster Hotel London
Royal Lancaster Hotel London
London Lancaster
Lancaster London England
Lancaster London Hotel London
Royal Lancaster London
Lancaster London Hotel
Royal Lancaster Hotel
Royal Lancaster London Hotel
Royal Lancaster
Lancaster London
Royal Lancaster London Hotel
Royal Lancaster London London
Royal Lancaster London Hotel London

Frequently asked questions

Is Royal Lancaster London pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 20.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Royal Lancaster London?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Royal Lancaster London on 8 Dec 2024 start from AU$710.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Royal Lancaster London?

Self-parking is available for GBP 55.00 per day.

What time is check-in at Royal Lancaster London?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Royal Lancaster London?

Checkout is at noon.

Does Royal Lancaster London provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 110.00 per person applies.

Where is Royal Lancaster London located?

This family-friendly London hotel is located in the historical district, just steps away from Kensington Gardens and Hyde Park. Marble Arch and Kensington High Street are also within 1 mile (2 km). Lancaster Gate Underground Station is only a 2-minute walk and Paddington Underground Station is 6 minutes.

Royal Lancaster London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 770 out of 1007 reviews" "
Rating 8 - Good. 181 out of 1007 reviews" "
Rating 6 - Okay. 29 out of 1007 reviews" "
Rating 4 - Poor. 20 out of 1007 reviews" "
Rating 2 - Terrible. 7 out of 1007 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Nov 2024

8/10 Good

yammy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good services. I would love to come back.
Stayed 1 night in Nov 2024

10/10 Excellent

Rehana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Jenny Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely suite and amazing views.
Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Stayed 4 nights in Oct 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, quiet and comfortable rooms
Stayed 1 night in Oct 2024

10/10 Excellent

corinne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly polite staff convenient to Paddington station
Stayed 1 night in Oct 2024

6/10 Okay

Timothy

Travelled with family
Liked: Cleanliness, property conditions & facilities
In a very convenient location. Reception staff were very helpful. Did ask for some extra teabags and milk sachets for the room but didn’t receive any. At breakfast we were not made aware of a menu. Therefore I used the buffet English breakfast which was cold. When rest of our party arrived for breakfast, they were given a menu. Also no decaf tea. For a five star hotel these are quite basic expectations.
Stayed 1 night in Oct 2024

10/10 Excellent

SARAH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay thank you we will be back
Stayed 5 nights in Oct 2024

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 1 night in Oct 2024

10/10 Excellent

Ka King

Stayed 3 nights in Sep 2024

10/10 Excellent

Olly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Olly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Enjoyed my stay
Stayed 1 night in Aug 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area
Stayed 1 night in Sep 2024

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location. Minutes from Paddington if you have to get the train to or from Heathrow. Hotel is immaculate, rooms are large enough so that you don't feel cramped (unlike most London rooms). Well worth paying a little more for the room that you have in this hotel. Good eats are close by and the staff is friendly. Would highly recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Property conditions & facilities
Great hotel. Park suite is amazing!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Stayed 5 nights in Aug 2024

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite ventilation is not good. It doesn't have a fan in the washroom you can turn on/off. Otherwise the hotel is quite good overall.
Stayed 6 nights in Aug 2024

10/10 Excellent

desiray, Buffalo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Lancaster. Modern, clean and helpful staff. We had a corner room so very bright. Loved the motorized shades in room and bathroom. Bathroom is small but functional and well appointed. Plenty of space in the room. Bed was comfortable and very nice linens. Staff was accommodating to our few needs and concierge was great. We loved the breakfast each morning, many options and great room with nice views of the park. We also enjoyed afternoon Tea which was lovely. Will come back to the Lancaster when we return to London next.
Stayed 1 night in Aug 2024

8/10 Good

Morris

Liked: Cleanliness, amenities, property conditions & facilities
Great property and location
Stayed 1 night in Aug 2024

8/10 Good

Scott, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a room in part because they advertised a “shuttle to the Heathrow, a rarity in London” which in fact doesn’t exist. I was flying out the next day. They WILL hire you a really expensive private car—but any high end hotel in London would do the same—hardly a “rarity.” This is a contemptible fraud.
Stayed 1 night in Aug 2024

10/10 Excellent

Adnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience. Great hotel! It’s worth it!
Stayed 6 nights in Aug 2024

6/10 Okay

Aleksandra

Liked: Staff & service, property conditions & facilities
Nice people! Bar and restaurant needs improvement.
Stayed 4 nights in Jul 2024

General hotel information

Reasons to Book
Beautiful Rooms & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0