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Shandon Hotel

3.0 star property
Victorian hotel in Richmond with free parking

Photo gallery for Shandon Hotel

Standard Triple Room
Exterior
Standard Triple Room | Bathroom
Staircase
Standard Triple Room

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi
The current price is AU$140
includes taxes & fees
14 July - 15 July

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Portable fan
Private bathroom
Electric kettle
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Heating
Flat-screen TV
Portable fan
Separate bedroom
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom

7.6 out of 10
Good
(4 reviews)

Highlights

Heating
Flat-screen TV
Portable fan
Separate bedroom
2 bathrooms
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Portable fan
Private bathroom
Shower/bath combination
Electric kettle
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Heating
Flat-screen TV
Portable fan
Separate bedroom
Private bathroom
Shower/bath combination
Electric kettle
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Heating
Flat-screen TV
Portable fan
Separate bedroom
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
36-38 Church Road, Richmond, England, TW9 1UA

What's nearby

  • Richmond Green - 7 min walk - 0.7 km
  • Richmond Park - 9 min walk - 0.8 km
  • Royal Botanic Gardens, Kew - 16 min walk - 1.4 km
  • Twickenham Stadium - 6 min drive - 3.9 km
  • Syon Park - 16 min drive - 5.0 km

Getting around

  • Richmond Station - 5 min walk
  • Richmond Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪The Railway Tavern - ‬6 min walk
  • ‪Knot - ‬4 min walk
  • ‪Costa Coffee - ‬5 min walk

About this property

Shandon Hotel

Hotel near Thames River
Located close to Royal Botanic Gardens, Kew, Shandon Hotel has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • A 24-hour front desk and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Shandon Hotel have amenities, such as free WiFi.
More amenities include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Flat-screen TVs with digital channels
  • Daily housekeeping and desks

Languages

English, Italian, Portuguese, Slovak, Spanish

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Front of property

Richmond Hill Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,007 reviews
The price is AU$257
includes taxes & fees
4 Aug - 5 Aug
Richmond Hill Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 4 floors
  • Built in 1840
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Property Registration Number 722217567

We should mention

This property does not have any lifts

Property is also known as

Shandon Hotel Hotel
Shandon House Hotel
Shandon Hotel Richmond
Shandon Hotel Hotel Richmond

Frequently asked questions

Is Shandon Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shandon Hotel?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at Shandon Hotel on 14 July 2025 start from AU$139.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shandon Hotel?

Self-parking is free at this property.

What time is check-in at Shandon Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Shandon Hotel?

Checkout is at 11:00 AM.

Where is Shandon Hotel located?

Located in South Richmond, this hotel is within a 15-minute walk of Richmond Park and Thames River. Royal Botanic Gardens, Kew and Twickenham Stadium are also within 3 miles (5 km). Richmond Underground Station and Richmond Station are within a 5-minute walk.

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Shandon Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 31 out of 125 reviews
Rating 8 - Good. 34 out of 125 reviews
Rating 6 - Okay. 30 out of 125 reviews
Rating 4 - Poor. 16 out of 125 reviews
Rating 2 - Terrible. 14 out of 125 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10

Very comfortable and close to downtown Richmond!
Stayed 2 nights in Jun 2025

8/10

The hotel is comfortable but very quirky, with lots of short staircases.
Stayed 1 night in Apr 2025

10/10

!
Stayed 1 night in May 2025

10/10

Friendly personal service and handy location in town centre, parking available, very good price for quality hotel in London area. 2min to train station with easy access to Central London.
Stayed 1 night in Mar 2025

8/10

Great location and value for money.
Stayed 1 night in Dec 2024

8/10

Very convenient and really nice staff
Stayed 2 nights in Dec 2024

10/10

Very friendly staff and very welcoming. Close to the train station and places to eat. Hotel is very tired and shabby with a Fawlty Towers vibe. If you have any sense of humour, you'll love it!
Stayed 1 night in Feb 2025

4/10

Window wouldn’t close properly, so room not secured and very drafty. Hotel too far from restaurants to get any breakfast.
Stayed 1 night in Apr 2025

4/10

Great location for Richmond High street. Friendly stuff. Bear in mind there is a fly path over your head - gets noisy very early in the morning.
Stayed 1 night in Feb 2025

6/10

Unfortunately the bed was not comfortable, they need new beds , the street noise and plane also flying over did not allow for a restful sleep.
Stayed 2 nights in Feb 2025

8/10

A couple of small issues raised with the property already
Stayed 1 night in Mar 2025

6/10

Pleasant stay
Stayed 2 nights in Jul 2024

10/10

Friendly staff, great location and excellent value
Stayed 11 nights in Jun 2024

2/10

The hotel is not in good condition. The room I had do not have a toilet or shower. I should’ve perhaps realised that when booking. But, this was the first and last time I shall stay here
Stayed 1 night in Mar 2025

8/10

Friendly staff and great location
Stayed 10 nights in Feb 2024

4/10

Quite noisy due to airport proximity & windows that didn't close properly
Stayed 6 nights in Dec 2024

10/10

This was a perfect place for my daughter and I to stay. It’s very basic and perfectly adequate. Short walk to town, able to watch locals bustling about, very helpful staff (esp Sara), clean, small shower but amazing water pressure.
Stayed 3 nights in Sep 2024

8/10

A quiet, clean and comfortable stay.
Stayed 1 night in Nov 2023

8/10

Comfortable bed in a great location.
Stayed 1 night in Apr 2023

4/10

Run down is an understatement
Stayed 1 night in Nov 2024

6/10

We stayed here end of June for 2 nights. There is parking for free if you can get in as the parking lot is tiny and fits maybe 5 mini cars. We got in the first night but had to park in the local NCP lot by the station at £22 for 24hrs (we were in London in all day). The staff were very helpful though and did message me that spaces weren’t available. The room was pretty tired and worn. The curtains were in tatters and had a plaster hanging off one of them which was gross. The window latches were broken and dangerous. It was so hot that the portable fan did nothing. The beds were comfy and clean. The bathroom was very old and the shower was awful. Toilet seat was broken. The radiator was stuck on and the bathroom was hot which made the room hot. I was sweating while brushing my teeth as I had the door shut to stop the bedroom becoming over heated. The kettle worked and the free tea was good. The staff were helpful. I had prepaid on Expedia and on arrival I thought they took a security deposit but they took full payment again. On check out there was a lot of hassle to show I had been wrongly charged. Eventually later that day I did get my money refunded. I don’t feel that the quality of the room justifies the price. I was told it’s new management so I hope they can take this feedback and clean up the rooms.
Toilet broken
Toilet lid broken
Ripped and dirty curtains
Ripped and dirty curtains
Stayed 2 nights in Jun 2025

10/10

Friendly service and safe
Stayed 3 nights in Jun 2024

8/10

In terms of the property, this hotel is older and well used, however we found it clean and great location for exploring Richmond. An easy short walk to the under & overground & bus stop. An easy walk to cafes, shops. This place is a jem because of the staff. The staff we encountered (Ian & Sarah) were very helpful, kind, friendly and accommodating. They both had great recommendation for places to eat and see around Richmond. Sarah was sweet to connect with us after our day out, to see what we had been up to in the city and if we liked the pubs, shops and sights.
Stayed 1 night in Nov 2024

8/10

Perfect room for what i needed. Quite a small room, but big enough for me. Shower was excellent! Great location which was what i wanted
Stayed 2 nights in May 2024

6/10

It is at best a glorified bedsit, shabby not very clean Curtains hanging off with holes
Stayed 1 night in Oct 2024