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The Franklin London - Starhotels Collezione

5.0 star property
Luxury hotel with full-service spa and 24-hour fitness centre

Photo gallery for The Franklin London - Starhotels Collezione

Garden Suite
Creator video
View from room
City view from property
Room amenity
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pet-friendly
  • Gym
  • Breakfast available
  • Room service
The current price is AU$792
includes taxes & fees
21 Aug - 22 Aug

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Executive

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite Executive

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Triple Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Garden Suite

Garden Suite

Garden Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Map
24 Egerton Gardens, London, England, SW3 2DB

What's nearby

  • Victoria and Albert Museum - 3 min walk - 0.3 km
  • Natural History Museum - 9 min walk - 0.8 km
  • Hyde Park - 9 min walk - 0.8 km
  • Royal Albert Hall - 14 min walk - 1.2 km
  • Buckingham Palace - 4 min drive - 2.3 km

Getting around

  • West Brompton Station - 4 min drive
  • South Kensington Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪360 Lounge - ‬4 min walk
  • ‪EL&N Brompton Road - ‬1 min walk
  • ‪The Bunch of Grapes - ‬3 min walk
  • ‪L'ETO Caffè - ‬1 min walk
  • ‪Zefi - ‬5 min walk

About this property

The Franklin London - Starhotels Collezione

Luxury hotel near Victoria and Albert Museum
Located close to Brompton Oratory and Natural History Museum, The Franklin London - Starhotels Collezione provides a coffee shop/cafe, a library and dry cleaning/laundry services. Indulge in a body treatment, a facial and a massage at the on-site spa. The on-site Italian cuisine fine-dining restaurant, The Franklin Restuarant, offers lunch, dinner and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
Additional perks include:
  • Full breakfast (surcharge), express check-out and babysitting (surcharge)
  • Tour/ticket information, a lift and a banquet hall
  • Massage treatment rooms, a porter/bellboy and luggage storage
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All guest rooms at The Franklin London - Starhotels Collezione boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, French, German, Italian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 52 per day)

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: GBP 25 for adults and GBP 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Franklin Restuarant

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room
  • Turkish bath

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 14 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 50 per night.

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 25 for adults and from GBP 12.50 for children
  • Nearby parking fee: GBP 52 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Franklin Hotel London
Franklin London
Franklin Hotel Starhotels Collezione London
Franklin Hotel Starhotels Collezione
Franklin Starhotels Collezione London
Franklin Starhotels Collezione
Franklin Starhotels Collezion
The Franklin Hotel Starhotels Collezione
The Franklin London - Starhotels Collezione Hotel
The Franklin London - Starhotels Collezione London
The Franklin London - Starhotels Collezione Hotel London

Frequently asked questions

Is The Franklin London - Starhotels Collezione pet-friendly?

Yes, The Franklin London - Starhotels Collezione allows dogs (limit 1 total) with a maximum weight of up to 14 kg per pet. There's a fee of GBP 40 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The Franklin London - Starhotels Collezione?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at The Franklin London - Starhotels Collezione on 21 Aug 2025 start from AU$792.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Franklin London - Starhotels Collezione?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Franklin London - Starhotels Collezione?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Franklin London - Starhotels Collezione located?

Located in London City Centre, this luxury hotel is within a 5-minute walk of Brompton Oratory and Victoria and Albert Museum. Imperial College London and Natural History Museum are also within 10 minutes. South Kensington Underground Station is 7 minutes by foot and Knightsbridge Underground Station is 11 minutes.

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The Franklin London - Starhotels Collezione Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 367 out of 490 reviews
Rating 8 - Good. 75 out of 490 reviews
Rating 6 - Okay. 27 out of 490 reviews
Rating 4 - Poor. 8 out of 490 reviews
Rating 2 - Terrible. 13 out of 490 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful street and very well appointed hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the staff was helpful and kind
Stayed 6 nights in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Reception staff more than welcoming and friendly. They went above and beyond. Great location.
Stayed 4 nights in Jun 2025

10/10 Excellent

cornelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel and service
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so convenient to great shopping and the park. It is modern and there is a real sense of luxury.
Stayed 1 night in Mar 2025

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel was nice and staff were also very helpful thank you
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Experience

The Franklin is an excellent hotel. The location is convenient, the service was exceptional and the decor was modern and stylish. We would not hesitate to stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely staffs, home warming welcome
Stayed 1 night in Feb 2025

10/10 Excellent

Narief

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Franklin Hotel London is an absolute gem! Nestled in a quiet Knightsbridge enclave, it exudes elegance and sophistication. The decor is stunning, service impeccable, and the ambiance intimate yet luxurious. Every detail, from the plush rooms to the exquisite dining, is perfection. A true five-star experience—highly recommended!
Stayed 2 nights in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in many high-end hotels, and this was the hotel I felt the most comfortable and the service was impeccable and the food outstanding.
Stayed 6 nights in Nov 2024

10/10 Excellent

james

Liked: Cleanliness, amenities, property conditions & facilities
Sensational hotel, International competence and service. My GF and myself have a new favourite in London and this is it. (we are from London)
Stayed 1 night in Feb 2025

2/10 Terrible

Sharon

Disliked: Cleanliness, property conditions & facilities
They had private events for three nights where the lobby was packed and very little security. We witnessed a robbery outside the hotel (a suitcase being stolen from a nearby hotel). I found men workers in the women bathroom with no signage on door that they were in there. Ran out of fruit for breakfast
Stayed 6 nights in Apr 2025

8/10 Good

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel in perfect central yet quiet location. Friendly and welcomming but breakfast and bar staff seemed quite rookie and untrained
Stayed 2 nights in Dec 2024

8/10 Good

Humaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Small Boutique Hotel, we enjoyed our stay, the property is beautiful but was a lil disappointed with the size of the suite. Location wise its amazing as Harrods and other shopping options are literally on 10 mins walk.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and furnishings. Top notch stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

An amazing stay in a beautiful location, staff are super friendly and pleasant, the rooms are fantastic and fully equipped with everything you need, the food was amazing and restaurant staff were very helpful and welcoming, I would highly recommend for your next stay
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from the day one and the restaurant food was excellent!
Stayed 7 nights in Jun 2024

6/10 Okay

Joy

Liked: Staff & service, amenities, property conditions & facilities
Excellent location and great bar!
Stayed 5 nights in Apr 2024

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Location, quiet rooms, professional staff.
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

More like 3 stars

Not a hotel that deserves 5 stars. Friendly service at check in. But that’s about it. Breakfast was understaffed. A bottle of sparkling wine was promised in the room at arrival. No sign of it. A kind of hotel that wants to be ‘boutique’ but fails completely.
Stayed 2 nights in Mar 2025

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, very friendly and helpful staff, great location for South Kensington and Knightsbridge for museums,, Hyde Park, Harrods, and wimbledon
Stayed 1 night in Jul 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent welcoming staff who help with luggage and personally lead you to room. Very clean rooms and comfortable beds. And convenient to Harrods.
Stayed 1 night in Jul 2024

10/10 Excellent

Nevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really professional & friendly staff. Wonderful bedroom. Fantastic location!
Stayed 1 night in May 2024