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City Hotel Derry

4.0 star property
Relax by the river then rejuvenate at our hotel's steam room or indoor pool. Enjoy meals made easy at Thompsons restaurant.

Photo gallery for City Hotel Derry

Front of property
Junior Suite | Living room
Executive Double Room, 1 Queen Bed
Front of property - evening/night
Indoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
The current price is AU$230
includes taxes & fees
19 Feb - 20 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room (Double & Single)

Hypo-allergenic bedding, blackout curtains, bed sheets

Family Room (Double & Single)

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 16.9 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, blackout curtains, bed sheets

Standard Double Room

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, blackout curtains, bed sheets

Family Room

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Derry - Londonderry by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, (643)
The price is AU$168
includes taxes & fees
3 Mar - 4 Mar
Holiday Inn Express Derry - Londonderry by IHG
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About the area

Map
Queens Quay, Derry, Londonderry, Northern Ireland, BT487AS

What's nearby

  • Guildhall - 3 min walk
  • Millennium Forum - 7 min walk
  • Museum of Free Derry and Bloody Sunday Memorial - 8 min walk
  • You are Now Entering Free Derry Mural - 9 min walk
  • Derry City Walls - 11 min walk

Getting around

  • Londonderry Station - 15 min walk
  • Donegal (CFN) - 109 min drive

Restaurants

  • ‪Tracy’s Bar - ‬4 min walk
  • ‪Guildhall Taphouse - ‬2 min walk
  • ‪The Buttery Cafe - ‬3 min walk
  • ‪Peadar O'Donnells - ‬4 min walk
  • ‪Fiorentini - ‬4 min walk

About this property

City Hotel Derry

Upscale eco-certified hotel by the river
At City Hotel Derry, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the steam room. The on-site restaurant, Thompsons, offers breakfast, lunch, dinner and children's meals. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a gym and a conference centre.
Additional perks include:
  • An indoor pool and a children's pool, with sunloungers
  • Continental breakfast (surcharge), meeting rooms and tour/ticket information
  • Coffee/tea in reception, a 24-hour front desk and barbecues
  • Concierge services, a vending machine and smoke-free property
  • Guest reviews give top marks for the helpful staff
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and phones

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12 per day); discounts available
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coppins Bar
  • Thompsons

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (3,842 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On a river
  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Lift (231 centimetre wide door)
  • Raised toilet seat (51 centimetre high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (188 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

City Hotel
City Hotel Derry
Derry City Hotel
Hotel Derry City
City Hotel Derry Londonderry
The City Hotel Derry
City Derry Londonderry
City Hotel Derry Hotel
City Hotel Derry Londonderry
City Hotel Derry Hotel Londonderry

Frequently asked questions

Does City Hotel Derry have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at City Hotel Derry?

As of 5 Feb 2025, prices found for a 1-night stay for 2 adults at City Hotel Derry on 19 Feb 2025 start from AU$229.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is City Hotel Derry pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Hotel Derry?

Limited spots are available.

What time is check-in at City Hotel Derry?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at City Hotel Derry?

Checkout is at 11:00 AM.

Where is City Hotel Derry located?

Located in the heart of Londonderry, this eco-certified hotel is within a 5-minute walk of Guildhall, Derry Visitor and Convention Bureau and Old Northern Bank. Tower Museum and The Peoples Gallery are also within 5 minutes. Londonderry Station is 15 minutes by foot.

City Hotel Derry Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1002 reviews
Rating 8 - Good. 308 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly
Stayed 1 night in Jan 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Paul

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We arrived checked in , no issue, room no issue and then down to the pool. The pool and changing rooms like the whole place is dated and bit run down. The main issue was we sat in the bar for food at 6.45 and went to get a drink and was told someone would come and take our order. 45 mins passed and we approached staff again and our order was then taken but after waiting and hr we asked was the food nearly ready and it arrived in 5mins stone cold and soggy burger bap as if the food was ready 45mins ago and left sitting there until be asked. We did complain and speak to the manager who did get new food for us in 20mins and then we waited a further hr until plates were collected and desert order taken but never came back to clear the table and we waited a further 45mins on brownie and ice-cream and when we asked about it 2 more times it came out and the brownie was cold so all in all a terrible experience. Kust like forgotten about each time and breakfast was just ok. Wont be rushing back
Stayed 1 night in Jan 2025

6/10 Okay

Jeanette

Travelled with family
Disliked: Property conditions & facilities
Service second to none staff couldn’t have been more helpful. For a 4 star hotel the areas are not up to scratch. The swimming pool area seemed grubby and the changing area was an absolute disgrace with half the lockers not working and many without actual doors. Also there is no private areas to change which I was shocked at as not everyone likes to change in public. The fact that the towels barely fit my 10 year old in this area as well was disappointing. Our room was clean and a great size. Everything you need was there. The tables etc definitely have seen better days and in need of an update. Being from the city originally I have stayed in a few of the hotels in town and this would not be the top of my list to stay again.
Stayed 1 night in Jan 2025

6/10 Okay

Barry

Travelled with partner
Liked: Staff & service, amenities
I would say there is nothing unique about the city hotel, we have stayed a few times in the hotel in the past the last time being in December Unfortunately the room we stayed in is in dire need or a complete upgrade, the worst bed i have ever slept in, the bar area and the restaurant are still very good and as for the staff they couldn't do enough for you Rooms definitely need refurbished hopefully the new owners will get this sorted
Stayed 1 night in Dec 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Michelle

Disliked: Staff & service
Broken chair in room. Very slow unattentive service. No reply to concerns relayed to staff
Stayed 1 night in Jan 2025

8/10 Good

Colleen

Travelled with group
Liked: Cleanliness, staff & service
This property is all about the location. Rooms could do with an upgrade but you are really only there to sleep. It’s close to everything and has great views of the river foyle and peace bridge. The staff are exceptional and incredibly friendly. I would definitely recommend this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very central to shops restaurants and bars. The staff were all so friendly and helpful. We had a fabulous breakfast in the morning. Looking forward to our next stay .
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jan 2025

10/10 Excellent

hugh

Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were fantastic and the security staff were also fantastic thanks lads
Stayed 1 night in Jan 2025

8/10 Good

Pranshul

Liked: Cleanliness, staff & service, property conditions & facilities
Wonder family oriented hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

ruth

Stayed 1 night in Jan 2025

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and close to everything
Stayed 1 night in Dec 2024

6/10 Okay

George

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Dale

Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Stayed 2 nights in Dec 2024

10/10 Excellent

Victoria

Stayed 2 nights in Nov 2024

8/10 Good

PAUL

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Jackie

Hot water off for one night and one day with no communication from staff to customer to let us know that we could not wash, shower, bath in warm water- discovered this ourselves first thing in the morning and phoned reception about this to let them know- they didn’t tell me even at that point that the whole hotel was experiencing the same problem due to a fault in the system. We were offered to go to a sister hotel to use their facilities for showering- totally inconvenient for people with limited time on a stay over. Early communication could have helped.
Stayed 3 nights in Nov 2024

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with parking and breakfast. Would stay there again!
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay, good hotel with great facilities and perfect location
Stayed 2 nights in Nov 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the city centre ,close to bars ,restaurants and shopping , bed was comfy ,breakfast was good and for the price paid Cant really fault it .Only downside was free hotel car park was full as hotel was fully booked ,but multi-storey next door anyway was £12.50 from 3:00pm to 10:30am Suggestion move the toaster away from the hot breakfast buffet, You have to join the queue for the buffet just to get toast ,could be relocated to solve this
Stayed 1 night in Nov 2024

8/10 Good

Karen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazingly friendly & helpful staff
Stayed 2 nights in Nov 2024