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Best Western Diamond Bar Hotel & Suites

2.5 star property
Hotel in Diamond Bar with free breakfast and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Diamond Bar Hotel & Suites

Standard Room, 1 King Bed, Non Smoking, Refrigerator
Exterior
Outdoor pool
Lobby
Property amenity

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
The price is AU$209
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity
Holiday Inn Diamond Bar - Pomona, an IHG Hotel
Pool
Hot tub
Spa
Parking included
8.8 out of 10, Excellent, (1001)
The price is AU$196
includes taxes & fees
30 Nov - 1 Dec
Holiday Inn Diamond Bar - Pomona, an IHG Hotel
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About the area

Map
259 Gentle Springs Ln, Diamond Bar, CA, 91765

What's nearby

  • California State Polytechnic University, Pomona - 4 min drive - 4.8 km
  • Fairplex - 8 min drive - 9.7 km
  • Auto Club Raceway at Pomona - 10 min drive - 10.8 km
  • Raging Waters - 10 min drive - 12.4 km
  • BAPS Shri Swaminarayan Mandir - 10 min drive - 13.8 km

Getting around

  • Walnut Industry Station - 8 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 25 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪The Coffee Bean and Tea Leaf - ‬3 min walk
  • ‪Basil And - ‬5 min walk

About this property

Best Western Diamond Bar Hotel & Suites

Hotel in the city centre
Take advantage of a free breakfast buffet, a garden and laundry facilities at Best Western Diamond Bar Hotel & Suites. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Coffee/tea in reception, a 24-hour front desk and a lift
  • Luggage storage, a front desk safe and free newspapers
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 97 rooms have comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, fridges and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 15.99 per day.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.99 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM

Property is also known as

Best Western Diamond Bar
Best Western Diamond Bar Hotel
Best Western Hotel Diamond Bar
Diamond Bar Best Western
Best Western Diamond Bar Hotel Diamond Bar
Best Diamond Bar & Suites
Best Western Diamond Bar Hotel & Suites Hotel
Best Western Diamond Bar Hotel & Suites Diamond Bar
Best Western Diamond Bar Hotel & Suites Hotel Diamond Bar

Frequently asked questions

Does Best Western Diamond Bar Hotel & Suites have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Best Western Diamond Bar Hotel & Suites?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Diamond Bar Hotel & Suites on 30 Nov 2024 start from AU$209.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Diamond Bar Hotel & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Diamond Bar Hotel & Suites?

Self-parking is free at this property.

What time is check-in at Best Western Diamond Bar Hotel & Suites?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Diamond Bar Hotel & Suites?

Checkout is at 11 AM.

Where is Best Western Diamond Bar Hotel & Suites located?

Located in the heart of Diamond Bar, this hotel is within 6 miles (10 km) of California State Polytechnic University, Pomona, Royal Vista Golf Club and Latino Art Museum. Western University of Health Sciences and Wally Parks NHRA Motorsports Museum are also within 6 miles (10 km).

Best Western Diamond Bar Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 304 out of 1000 reviews" "
Rating 8 - Good. 269 out of 1000 reviews" "
Rating 6 - Okay. 174 out of 1000 reviews" "
Rating 4 - Poor. 119 out of 1000 reviews" "
Rating 2 - Terrible. 134 out of 1000 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Esthela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Steve

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Facing the highway, cars are extra loud when entering the tunnel. Being a car enthusiast myself I can understand but it is still very very noisy. The tap water had black tar that came out and often stained the paper cups I used. I ended up brushing my teeth with my bottled water. The breakfast selection was quite disappointing. It was affordable so I guess you get what you pay for.
Stayed 3 nights in Oct 2024

10/10 Excellent

Saki

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice ,best times
Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would rather just leave this experience behind me. Lesson learned. Never stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came to stay here for a festival and i loved it! The only thing i will say is that check in is 4:00pm and check out is 11:00am not check in at 3:00 and check out at 12:00 other than that it was very clean and a great place to stay! I would be back!!!
Stayed 3 nights in Oct 2024

4/10 Poor

Carlos

Travelled with partner
Disliked: Property conditions & facilities
No microwave in the rooms.
Stayed 5 nights in Oct 2024

8/10 Good

Ryan

Stayed 1 night in Sep 2024

2/10 Terrible

honglin

Stayed 4 nights in Sep 2024

8/10 Good

Sharon, Fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Chocolate syrup with chocolate chip waffles, may want to bring some whipped cream to finish it off.
Stayed 1 night in Sep 2024

2/10 Terrible

Hezhao

Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor service attitude
Stayed 1 night in Sep 2024

4/10 Poor

Gabriel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The room was nice and clean. The air conditioner was old and didn’t work very well. The staff took 30 minutes to check me in and ended up charging me 2 times for the same reservation. Then after I checked out I didn’t receive my deposit back on my card that was charged for incidentals. I called them a week later and they just gave me the run around. Never going there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Stayed 4 nights in Aug 2024

6/10 Okay

Kristina

Stayed 1 night in Aug 2024

10/10 Excellent

Danny

Liked: Cleanliness
Check in took forever for some reason. Clerk was friendly but it literally took almost 20 minutes. No other customers were present….other than that, everything was great.
Stayed 1 night in Aug 2024

8/10 Good

sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very nice size
Stayed 1 night in Aug 2024

6/10 Okay

Kristina

Travelled with family and small children
Disliked: Cleanliness
Homeless in the hallways
Stayed 2 nights in Aug 2024

10/10 Excellent

Alisha

Stayed 1 night in Aug 2024

10/10 Excellent

LATDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The was pretty well kept and looked good. We appreciate that they had breakfast available. The rooms were spacious.
Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Raman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never requested handicapped accessible room I was given one late in night who is tired after 8 hr drive . Was never informed when I checked in that my room is handicapped accessible room ! Next day I had to leave early so could not have time to request to change my room plus when I returned in evening my room was not serviced 😡. I had to call and get them send some one to clean up bit . Very disappointed. Expedia should have looked in to this when I made the reservation. !!!
Stayed 3 nights in Aug 2024

8/10 Good

Santos

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Unprofessional Staff and Owner
I wish I could add a zero rating on the hotel's staff and service. They are unprofessional, and the supervisor/who claimed to be the owner is also of no help. I had an issue when I tried to extend my stay at that place. The receptionist insisted that I needed to add $20 for the room not facing the freeway after we already stayed there for 6 days, that was ok when I asked if they could do a complementary, but the receptionist refused and hung up the phone. I called again then I looked for a manager, the supervisor/claimed the owner answered my phone, then he started with blah blah blah.... As a business owner and the kind of industry that you are in, you should listen to your customer, instead, he keeps on talking. So I just said, please just refund my stay, and I'll get another hotel that is worth my penny. Reading back the review after I had a bad experience, I would agree 100% that the supervisor/owner and the receptionist are unprofessional.
Stayed 2 nights in Jul 2024

2/10 Terrible

Aja

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Preeti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy clean hotel
It was nice cozy place . Stayed here one night . Overall good experience. Complimentary breakfast was good .
Stayed 1 night in Aug 2024

8/10 Good

Peike

Stayed 1 night in Jul 2024