citizenM Los Angeles Downtown

4.0 star property
Central hotel connected to a railway/underground station in Los Angeles with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Los Angeles Downtown

Interior detail
Exterior
Lobby sitting area
Fitness facility
Room, 1 King Bed, City View | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is AU$203
includes taxes & fees
24 Nov - 25 Nov

Room options

Room, 1 King Bed

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Blackout curtains
Pillow-top bed
Rainfall showerhead
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Blackout curtains
Pillow-top bed
Rainfall showerhead
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
361 South Spring Street, Los Angeles, CA, 90013

What's nearby

  • Walt Disney Concert Hall - 11 min walk - 1.0 km
  • L.A. Live - 2 min drive - 2.2 km
  • Crypto.com Arena - 2 min drive - 2.5 km
  • Los Angeles Convention Center - 3 min drive - 2.7 km
  • Dodger Stadium - 8 min drive - 5.2 km

Getting around

  • Historic Broadway Station - 5 min walk
  • Los Angeles Union Station - 18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 22 min drive

Restaurants

  • ‪Precinct - ‬2 min walk
  • ‪Blue Bottle Coffee - ‬3 min walk
  • ‪Golden Road Brewing - ‬3 min walk
  • ‪KazuNori - ‬3 min walk
  • ‪Eggslut - ‬3 min walk

About this property

citizenM Los Angeles Downtown

Upscale hotel near Walt Disney Concert Hall
Consider a stay at citizenM Los Angeles Downtown and take advantage of a coffee shop/cafe, a bar and a 24-hour gym. Be sure to enjoy a meal at canteenM, the on-site restaurant. In addition to a 24-hour business centre, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks such as:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • 5 meeting rooms, a water dispenser and a 24-hour front desk
  • Multilingual staff, luggage storage and a front desk safe
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 315 rooms have comforts, such as premium bedding and iPads, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 43-inch LED TVs with cable channels
  • Wardrobes/cupboards, fridges and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

Frequently asked questions

Is citizenM Los Angeles Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Los Angeles Downtown?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at citizenM Los Angeles Downtown on 24 Nov 2024 start from AU$203.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Los Angeles Downtown?

This property doesn't offer parking.

What time is check-in at citizenM Los Angeles Downtown?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at citizenM Los Angeles Downtown?

Checkout is at 11:00 AM. Late checkout is available for USD 39 (subject to availability).

Where is citizenM Los Angeles Downtown located?

Located in Downtown Los Angeles, this hotel is within a 15-minute walk of Grand Central Market and Walt Disney Concert Hall. Crypto.com Arena and L.A. Live are also within 2 miles (3 km). Historic Broadway Station is only a 5-minute walk and Pershing Square Station is 6 minutes.

citizenM Los Angeles Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2017 out of 2691 reviews" "
Rating 8 - Good. 429 out of 2691 reviews" "
Rating 6 - Okay. 130 out of 2691 reviews" "
Rating 4 - Poor. 51 out of 2691 reviews" "
Rating 2 - Terrible. 64 out of 2691 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kaia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are small but efficiently designed. Very close to Pershing square metro stop and grand central market. Staff was helpful and welcoming. Loved being able to control everything from I pad.
Stayed 1 night in Nov 2024

10/10 Excellent

Craig Marcel, Gibsonville

Stayed 2 nights in Oct 2024

6/10 Okay

THAYALINI

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
THE ROOMS ARE NOT DESIGNED FOR ALL AGE GROUPS, ONLY TALL PEOPLE CAN GET ON THE BED AS THE BED IS TOO HIGH FOR SMALL MADE PEOPLE AND CHILDREN THE BEDS ARE NOT BEDS. A MATRESS WAS PLACED ON TOP OF A BUILT IN TWO DRAWER SET AT THE BOTTOM THE KINGBED WAS VERY LARGE AND MOVED RIGHT UP TO THE WINDOW THERE IS NO SPACE TO GO AROUND TO THE OTHER SIDE OF THE BED IF TWO PEOPLE SLEEPING THE FIRST PERSON HS TO JUMP ON THE BED AND SCROLL ON TO THE OTHER SIDE THE CLEANERS ARE JUMPING ON THE BED TO MAKE THE BED SO IT IS NOT HYGENIC AT ALL NO WARDROBES FOR PUT YOUR CLOSTHS THE WASH BASIN IS OUTSIDE THE BATHROOM VERY SMALL BASIN AND TOO HIGH NO BODY WASH OR PASTE AND BRUSH IN THE BATHROOM THE ROOM DOORS ARE TOO HEAVY TO OPEN BY SMALL WEAK OR DISABLE PEOPLE THE BREAKFAST WAS NOT FREE THE CHARGE FOR A BREAKFAST IS $25.00 FOR A STANDARD NOT BUFFET OR SPRAY OF ALL OPTIONS AS CONTINENTAL!!! I HAD TWAO SALICESAA OF BREAD AND SCRAMBLED EGG WITH ACUP OF COFFEE FOR $25.00 OUTSIDE THE HOTEL IS ONLY $6, $7 AS FOUR STAR CAN BE OFFERED FOR FREE BREAKFST OR LESS MONEY OR BY PIECE I WAS TOTALLY ROBBED FOR THE BREAKFAST NO TOURIST INFORMATION OR MAPS
Stayed 6 nights in Nov 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved CitizenM. It was clean, hipster-y (in a good way, has a decent bar, and definitely has a European flair. Which I love. The rooms are very small though. It was perfect for me as a single traveler, but might feel a touch snug for a couple.
Stayed 2 nights in Oct 2024

8/10 Good

Melinda M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great neighborhood not so much
Stayed 3 nights in Nov 2024

10/10 Excellent

Farah

Stayed 4 nights in Oct 2024

10/10 Excellent

Iryna

Stayed 1 night in Oct 2024

10/10 Excellent

JONAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place easy checking in and checking out, food and drinks are mighty good, would definitely go back.
Stayed 3 nights in Nov 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

kushal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Breanna Halle

Liked: Cleanliness, amenities, property conditions & facilities
didn’t give water jugs to be stored in room cooler, room cooler was broken and unable to be opened without an object, and was forced to have a full cleaning but duvet cover and sheets weren’t changed they just made the bed and sat up the pillows…
Stayed 4 nights in Nov 2024

4/10 Poor

Alaina, Surrey

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
If you’re travelling as a young person to a concert or something, this is a good spot if you can get a good deal. I was travelling with my mom and it was not suitable for us. First off, the rooms are the size of a closet, tiny, similar layout to that of a camper van or small RV. The bed is against the wall so one person has to climb over the other if you need to use the bathroom. The bathroom is also just several feet from the bed so 0 privacy. Only a red light in the bathroom which was pretty weird for two ladies travelling together. Plug beside the bed didn’t work, called down and the staff was very polite but kept asking us to reset the plugs and try again. We made the most of it, the staff was very friendly and the place was pretty clean (despite finding a used qtip in my bed) I would absolutely NOT stay here if you’re over 25, however if you’re young and up for a downtown LA adventure at a good price, it’s suitable.
Stayed 3 nights in Nov 2024

4/10 Poor

Jose

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Website room pictures did not match what I found myself in. The smell of body odor inside the room was nauseating. The team at the front desk was attentive and helpful. Restaurant staff seem to focus on their phones or chat with their colleagues.
Stayed 3 nights in Nov 2024

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Almarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the area around the hotel is quite sketchy, I found the hotel quite charming. The staff were very accommodating.The hotel itself is clean and modern. The room is compact but comfortable. An ipad is used to control room lighting and temperature.
Stayed 6 nights in Nov 2024

10/10 Excellent

Rakhya

Business traveller
Liked: Cleanliness, amenities
The decor, technology, bar food, staff, vibe and energy was all great. Room was small but comfortable. World highly recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, too bad they don’t have on site parking
Stayed 2 nights in Nov 2024

10/10 Excellent

Avon

Stayed 2 nights in Nov 2024

10/10 Excellent

Mary Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms were great, especially for a solo traveller or a couple. The room has everything and is controlled by an ipad. They also close their lobby doors at night and you can only go in with a key card. Not the best part of town but still good. Very close to bus stops too.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angel

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Nigel John

Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice but much smaller than I expected, like the size of a cruise ship room. It was ok for just me, but if I was with someone it would have been tight.
Stayed 4 nights in Nov 2024

10/10 Excellent

Georlyn, Stockton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decors, breakfast. Will be back
Stayed 1 night in Nov 2024

General hotel information

Reasons to Book
Spacious Rooms & Comfortable Beds
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0