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Pacific Palms Resort

4.0 star property
Suburban La Puente resort in City of Industry with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Pacific Palms Resort

Exterior
Exterior
Golf
2 restaurants, breakfast served
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
The price is AU$385
includes taxes & fees
14 Nov - 15 Nov
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Mountain View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hairdryer
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hairdryer
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hairdryer
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, City View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, City View, Executive Level

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hairdryer
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, Mountain View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, Mountain View, Executive Level

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hairdryer
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior
Courtyard by Marriott LA Hacienda Heights/Orange County
Pool
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (1000)
The price is AU$259
includes taxes & fees
26 Nov - 27 Nov
Courtyard by Marriott LA Hacienda Heights/Orange County

About the area

Map
1 Industry Hills Pkwy, La Puente, CA, 91744

What's nearby

  • Round 1 Bowling and Amusement - 4 min drive
  • Puente Hills Mall - 4 min drive
  • La Puente City Park - 5 min drive
  • California State Polytechnic University, Pomona - 13 min drive
  • City Of Hope Hospital - Duarte - 20 min drive

Getting around

  • Walnut Industry Station - 10 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Del Rio - ‬13 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Tierra Mia Coffee - We - ‬3 min drive
  • ‪Little Caesars Pizza - ‬16 min walk

About this property

Pacific Palms Resort

Resort located in City of Industry
A golf course, dry cleaning/laundry services and a bar are just a few of the amenities provided at Pacific Palms Resort. Tee up with amenities, such as a driving range and golf lessons, at this resort. Indulge in a manicure/pedicure, a Swedish massage and aromatherapy at the on-site spa. Make sure that you enjoy breakfast, brunch, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a health club and a business centre.
Other perks at this resort include:
  • An outdoor pool
  • Free self-parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, concierge services and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 292 rooms offer comforts such as air conditioning and dressing gowns, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch LED TVs with premium channels
  • Balconies, on-request microwaves and coffee/tea makers

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Valet parking on site (USD 14 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11 AM on weekdays and 7 AM to 10:30 AM on weekends; USD 10 to 24.95 per person
  • 2 restaurants
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 45,000 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Frequently asked questions

Does Pacific Palms Resort have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at Pacific Palms Resort?

As of 13 Nov 2024, prices found for a 1-night stay for 2 adults at Pacific Palms Resort on 14 Nov 2024 start from AU$384.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pacific Palms Resort pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees.

How much is parking at Pacific Palms Resort?

Self-parking is free at this property.

What time is check-in at Pacific Palms Resort?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Pacific Palms Resort?

Checkout is at noon.

Does Pacific Palms Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pacific Palms Resort located?

Located in City of Industry, this spa resort is within 3 miles (5 km) of Round 1 Bowling and Amusement, Puente Hills Mall and La Puente City Hall. La Puente City Park is 2.9 mi (4.7 km) away.

Pacific Palms Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 545 out of 1002 reviews" "
Rating 8 - Good. 206 out of 1002 reviews" "
Rating 6 - Okay. 114 out of 1002 reviews" "
Rating 4 - Poor. 72 out of 1002 reviews" "
Rating 2 - Terrible. 65 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Billie

Stayed 1 night in Oct 2024

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not use any of the ammunition’s but check in was easy and staff was great. Hotel was comfortable and clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No room service
Stayed 1 night in Nov 2024

4/10 Poor

Hector

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mesfun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all very good
Stayed 1 night in Nov 2024

6/10 Okay

LILY, Escondido

Stayed 2 nights in Oct 2024

8/10 Good

De

Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Stayed 1 night in Oct 2024

10/10 Excellent

XL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise
Stayed 3 nights in Oct 2024

6/10 Okay

Adriana

Liked: Cleanliness
Check is is at 4, however; my room was not ready until 615
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret, Diamond Bar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Sep 2024

10/10 Excellent

Sabino

Stayed 2 nights in Sep 2024

8/10 Good

Yvonne, Granite Bay

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has great parking for out truck and race car trailer
Stayed 1 night in Aug 2024

10/10 Excellent

Pranesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Stayed 1 night in Sep 2024

10/10 Excellent

Kilajuwon

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Joey

Travelled with pets
Liked: Cleanliness, amenities
Was good. A complimentary breakfast would have been nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Stayed 1 night in Sep 2024

10/10 Excellent

Cesario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
No vending or water supplied
Stayed 2 nights in Oct 2024

10/10 Excellent

Neil

Stayed 1 night in Sep 2024

10/10 Excellent

Mayra

Stayed 4 nights in Sep 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Sep 2024

General hotel information

Reasons to Book
Nice Bathroom & Outdoor Pool
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0