Best Western Louisville East Inn & Suites

2.5 star property
Suburban Louisville hotel in Jeffersontown with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Louisville East Inn & Suites

Lobby
Indoor pool
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Laptop workspace, blackout curtains, iron/ironing board, free WiFi
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • Air conditioning
  • Parking included
The price is AU$144
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Renovated in 2016
Sofa bed - double
Blackout curtains
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
LCD TV
Renovated in 2016
Sofa bed - double
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Microwave

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2016
Blackout curtains
Shower/bath combination
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2016
Blackout curtains
Shower/bath combination
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2016
Blackout curtains
Shower/bath combination
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Renovated in 2016
Sofa bed - double
Blackout curtains
Separate bedroom
  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2016
Blackout curtains
Shower/bath combination
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
9802 Bunsen Way, Louisville, KY, 40299

What's nearby

  • Southeast Christian Church - 6 min drive - 3.7 km
  • Oxmoor Center - 8 min drive - 7.9 km
  • E.P. Tom Sawyer State Park - 9 min drive - 8.4 km
  • Mall St. Matthews - 10 min drive - 8.8 km
  • Louisville Mega Cavern - 15 min drive - 16.2 km

Getting around

  • Louisville, KY (LOU-Bowman Field) - 11 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Moe's Southwest Grill - ‬18 min walk
  • ‪IHOP - ‬3 min drive
  • ‪Olive Garden - ‬4 min drive
  • ‪Panda Express - ‬4 min drive

About this property

Best Western Louisville East Inn & Suites

Transformed hotel, renovated in 2016 and located in Jeffersontown
You can look forward to free full breakfast, laundry facilities and a 24-hour gym at Best Western Louisville East Inn & Suites. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and a banquet hall
  • ATM/banking services, a vending machine and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All 101 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Mini fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hotel Louisville East
Best Western Louisville East
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Best Western Louisville East Hotel
Best Western Louisville East
Louisville & Suites Louisville
Best Western Louisville East Inn Suites
Best Western Louisville East Inn & Suites Hotel

Frequently asked questions

Does Best Western Louisville East Inn & Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Louisville East Inn & Suites?

As of 26 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Louisville East Inn & Suites on 9 Dec 2024 start from AU$144.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Louisville East Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Louisville East Inn & Suites?

Self-parking is free at this property.

What time is check-in at Best Western Louisville East Inn & Suites?

Check-in start time: 3:00 PM; check-in end time: 2:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Louisville East Inn & Suites?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Best Western Louisville East Inn & Suites located?

Located in Jeffersontown, this hotel is 0.9 mi (1.5 km) from Hunnington Place Shopping Center and within 3 miles (5 km) of Jeffersontown Commons Shopping Center and Southeast Christian Church. Hurstborne Shopping Center is 2.8 mi (4.6 km) away.

Best Western Louisville East Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 376 out of 1016 reviews" "
Rating 8 - Good. 354 out of 1016 reviews" "
Rating 6 - Okay. 138 out of 1016 reviews" "
Rating 4 - Poor. 81 out of 1016 reviews" "
Rating 2 - Terrible. 67 out of 1016 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naomi at the front desk was great!
Stayed 1 night in Oct 2024

8/10 Good

Danielle

Stayed 2 nights in Sep 2024

8/10 Good

Cathi

Travelled with partner
Liked: Staff & service
Caring & polite staff. But need to change rooms 3 time. First room: bathroom light out. 2nd room: broken & leaky mini-Frig.
Stayed 1 night in Sep 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The staff was very nice and helpful.
Stayed 3 nights in Jul 2024

6/10 Okay

Sonia

Disliked: Staff & service
No apology given for 1st room not being ready. Had to go back to desk to get another room. It was not her fault. No inference that it was her fault. She could have said "I'm sorry this happened. Will find another room."
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it said we would have free wifi - our first room we had none so they moved us - in the second room we had it for about 3 ours and then nothing - something needs to be done about the free wifi
Stayed 3 nights in Aug 2024

4/10 Poor

Shorty

Travelled with family
Disliked: Amenities, property conditions & facilities
Everything in my room felt damp! They bedding and the carpet,felt awful! Toiletries were not replenished,and it felt muggy and had a musty odor! I purchased air freshener and turned the fan on in hopes to dry up the dampness of the room!
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

sushanth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Syed, Sammamish

Stayed 3 nights in Jul 2024

2/10 Terrible

Praveen

Stayed 2 nights in Jul 2024

2/10 Terrible

Valerie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelled like mold kids running everywhere room was dirty had someone else socls left in bed dirty
Stayed 1 night in Jul 2024

10/10 Excellent

LISA MARIE

Liked: Cleanliness, staff & service, property conditions & facilities
My flight came in early and they were extremely accommodating to my schedule and got me a room sooner than check in. Workers were so kind . The hotel is very clean . I would definitely stay there again .
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

alieka

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a king suit the air was not working they gave me a blower that you use for to dry carpet with for a fan.Breakfast they had roaches crawling on the counter.
Stayed 3 nights in Jul 2024

6/10 Okay

Nick

Travelled with family
Liked: Staff & service
Fits a family of 5
It had room for a family of 5 but it was a bit run down.
Stayed 1 night in Jul 2024

10/10 Excellent

Travis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool is great, except the room is like a rain forest. It is so hot in there; it makes it hard to breath.
Stayed 5 nights in Jul 2024

2/10 Terrible

Keshawn

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is a rip off for what i paid , the doors don’t lock , the room had a smell , internet didn’t work , this place was just a mess &’ the pool was FILTHY. They just threw a bunch of chlorine in it . N i had a few creepy crawlers in my room is was just terrible never again
Stayed 2 nights in Jul 2024

6/10 Okay

Lukas

Travelled with family
Liked: Staff & service
Front desk staff were super amazing! As renovations are being done there was a bit of clutter but nothing crazy. The breakfast was however rather disappointing - cold potatoes, warm orange juice. The eggs were inedibly over cooked.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer Ann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always courteous and professional. Breakfast is amazing too!!! Rooms are quiet!
Stayed 3 nights in Jul 2024

10/10 Excellent

Raul

Stayed 1 night in Jul 2024

8/10 Good

Rachel

Stayed 1 night in Apr 2024

10/10 Excellent

Kellen J

Travelled with family
Great stay for family
The staff was very nice! Breakfast was excellent!
Stayed 2 nights in Jun 2024

2/10 Terrible

Arnoldo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 4 nights and by the second night I noticed ants on my daughter’s bed, also on the desk, I couldn’t sleep that night because of the ants. Very disappointed.
Stayed 4 nights in Jun 2024