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MainStay Suites Louisville Jeffersontown

2.5 star property
Louisville hotel in Jeffersontown with fitness centre and 24-hour front desk

Photo gallery for MainStay Suites Louisville Jeffersontown

Standard Room, 1 Queen Bed, Non Smoking
Room, 2 Double Beds, Non Smoking
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds
In the heart of Jeffersontown, MainStay Suites Louisville Jeffersontown offers a welcoming atmosphere. Unwind with dry cleaning/laundry services, energize at the gym, and connect with in-room WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Kitchen
The current price is AU$115
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Standard Room, 2 Queen Beds, Non Smoking

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The price is AU$115
includes taxes & fees
2 Mar - 3 Mar
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About the area

Map
11762 Commonwealth Dr, Louisville, KY, 40299

What's nearby

  • Southeast Christian Church - 3 min drive
  • Oxmoor Center - 9 min drive
  • Valhalla Golf Club - 9 min drive
  • E.P. Tom Sawyer State Park - 10 min drive
  • Mall St. Matthews - 11 min drive

Getting around

  • Louisville International Airport (SDF) - 18 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Yoki Buffet - ‬8 min walk
  • ‪Main Event Entertainment - ‬4 min drive
  • ‪Recbar - ‬5 min drive

About this property

MainStay Suites Louisville Jeffersontown

Hotel located in Jeffersontown
Take advantage of dry cleaning/laundry services, a gym and a business centre at MainStay Suites Louisville Jeffersontown. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • An electric car charging station, express check-out and a 24-hour front desk
  • A front desk safe, multilingual staff and a water dispenser
  • Guest reviews speak well of the helpful staff
Room features
All 76 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Shower/bath combinations, hairdryers and shampoo
  • TVs with premium channels
  • Wardrobes/cupboards, kitchenettes and full-sized fridge/freezers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 10 per accommodation (varies based on length of stay), plus a one-off cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 34 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 10 per accommodation (varies based on length of stay) plus a one-off USD50 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

Property is also known as

Hawthorn Suites Louisville
Hawthorn Suites Wyndham Jeffersontown
Hawthorn Suites Wyndham Jeffersontown Aparthotel
Hawthorn Suites Wyndham Jeffersontown Aparthotel Louisville
Hawthorn Suites Wyndham Louisville Jeffersontown
Hawthorn Suites Wyndham Louisville Jeffersontown Hotel
Hawthorn Suites Wyndham Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Louisville
Hawthorn Suites by Wyndham Louisville / Jeffersontown
MainStay Suites Louisville Jeffersontown Hotel Louisville

Frequently asked questions

Is MainStay Suites Louisville Jeffersontown pet-friendly?

Yes, MainStay Suites Louisville Jeffersontown allows dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 10 per accommodation, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much does it cost to stay at MainStay Suites Louisville Jeffersontown?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at MainStay Suites Louisville Jeffersontown on 23 Feb 2025 start from AU$115.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at MainStay Suites Louisville Jeffersontown?

Self-parking is free at this property.

What time is check-in at MainStay Suites Louisville Jeffersontown?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at MainStay Suites Louisville Jeffersontown?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is MainStay Suites Louisville Jeffersontown located?

Located in Jeffersontown, this hotel is within 3 miles (5 km) of Southeast Christian Church, Skyview Park and Hunnington Place Shopping Center. Hurstbourne Corners Shopping Center and Jeffersontown Commons Shopping Center are also within 6 miles (10 km).

MainStay Suites Louisville Jeffersontown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 423 out of 1007 reviews
Rating 8 - Good. 306 out of 1007 reviews
Rating 6 - Okay. 119 out of 1007 reviews
Rating 4 - Poor. 80 out of 1007 reviews
Rating 2 - Terrible. 79 out of 1007 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Jackie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. There were dogs barking all night long as well as people yelling outside. Luke warm water in the shower.
Stayed 3 nights in Feb 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
I had no access to the back of the TV to plug my streaming services in.
Stayed 1 night in Feb 2025

2/10 Terrible

mark

Travelled with group
Liked: Staff & service
Due to a huge f in mistake, on expedia mishandling never stayed there. The Staff was awesome tring to help our group find a hotell Expedia! You are a joke!!! Im dam mad.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeisson

Business traveller
Excelente
Stayed 2 nights in Jan 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, quiet, affordable, would definitely stay here again.
Stayed 7 nights in Jan 2025

2/10 Terrible

Cassandra

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked my reservation for this “pet friendly” property through Expedia but when I arrived to check-in at midnight, after driving across the country for hours, I found out that they are not cat friendly - they only accept dogs- and I had to scramble to find a hotel in middle of the night that would accept my cat. The only thing I could find was double the price of what I had booked, which was simply not in my budget and made for an extremely stressful experience. Do not book this hotel if you have a cat. They do not accept cats and you will find yourself in a strange city in the middle of the night with nowhere to go and have to spend lots of extra money to go somewhere else. This hotel needs to make their pet policies clear on the Expedia app and anywhere else they book reservations where they say they are “pet-friendly.”
Stayed 4 nights in Jan 2025

10/10 Excellent

Zaundrea

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Jan 2025

6/10 Okay

Jonathan, Dayton

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Great place if you have a dog. Very friendly and accommodating. It was our first stay with a puppy and they were very helpful and receptive. We were able to walk to a couple of restaurants nearby. This is mostly a "long-stay" motel so cleaning is only once per week.
Stayed 2 nights in Jan 2025

2/10 Terrible

Laura

Liked: Property conditions & facilities
Disliked: Cleanliness
Receive a cheap rate online after a few days try to extend however there was a car show coming into town so they refused to let me extend made up lies about why I couldn’t stay because I wanted to charge whoever comes in after me a higher rate it was not because there was no room available. It was not because of any other issue. They simply are money, hungry, and will kick you out at the drop of a dime for no reason.
Stayed 14 nights in Dec 2024

8/10 Good

Edy

Liked: Amenities
There are not breakfast included
Stayed 6 nights in Jan 2025

8/10 Good

elizabeth

Business traveller
There was not a cover for the Heater/AC. The people above me were walking constantly like they had lead feet. Other than that the place was fine.
Stayed 1 night in Jan 2025

2/10 Terrible

Veronica

Stayed 7 nights in Jan 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for a big room with all that you need. Everything was great. The only thing that I would foresee in a future stay would be there may not be an ice machine. The rooms have an ice maker, but if you are only staying a night there's a possibility of ice not being ready. Great laundry area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cory

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint is the WiFi would not connect or work properly in our room close to the front desk. Otherwise we enjoyed our stay
Stayed 1 night in Dec 2024

2/10 Terrible

Ebony

Stayed 4 nights in Dec 2024

10/10 Excellent

BARATH

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk are very friendly.
Stayed 12 nights in Dec 2024

10/10 Excellent

Chiquita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the money
Stayed 2 nights in Dec 2024

10/10 Excellent

Zaundrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Robin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to stay several days staff accommodated all our needs!! Recommend staying here!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Eric

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 7 nights in Nov 2024

6/10 Okay

Kristin

Liked: Staff & service
Disliked: Cleanliness
Economical
It was nice to have a kitchen but the room had poor air circulation and was not clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Saw Paul Wai

Business traveller
Liked: Cleanliness, staff & service, room comfort
Love the room👍
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Short stay, but satisfied
When I arrived well after 10pm, I had to sit in my rental for at least a half hour until someone showed up to the front desk. The hotel was very quiet which was a plus. There was one desk clerk that went out of his way to help me with my umbrella. Another desk clerk went out of her way to find me an umbrella until I purchased one. I was there for a 4 day conference, the location was perfect. Also saved money bcuz I had a full fridge, microwave and stove. I’m a travel nurse so I will definitely keep them in mind if I am ever in the Louisville area.
Stayed 4 nights in Nov 2024

6/10 Okay

Deepak Singh

Travelled with family
Stayed 1 night in Oct 2024