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Hôtel Hélianthe

3.0 star property
Hotel with a fitness centre, steps from House of Sainte Bernadette
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Hélianthe

Sundeck
Terrace/patio
Exterior
Bicycling
Standard Double Room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Digital channels
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Digital channels
  • Sleeps 3
  • 3 Single Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Digital channels
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Single Room

Desk, blackout curtains, soundproofing, free cots/infant beds

Standard Single Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Digital channels
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
5 Rue Bernadette Soubirous, Lourdes, 65100

What's nearby

  • House of Sainte Bernadette - 1 min walk - 0.2 km
  • Basilica of St. Pius X - 8 min walk - 0.7 km
  • Basilica of Our Lady of the Rosary - 9 min walk - 0.8 km
  • Basilica of the Immaculate Conception - 10 min walk - 0.8 km
  • Massabielle Grotto - 10 min walk - 0.9 km

Getting around

  • Lourdes Station - 9 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 14 min drive

Restaurants

  • ‪Casa Italia - ‬2 min walk
  • ‪Le Navarre - ‬3 min walk
  • ‪Restaurant Pizzeria Amalfi - ‬6 min walk
  • ‪Alexandra - ‬7 min walk
  • ‪L'Occitan - ‬4 min walk

About this property

Hôtel Hélianthe

Hotel near House of Sainte Bernadette
Located close to Château Fort Pyrenean Museum and Lourdes Wax Museum, Hôtel Hélianthe provides a free daily manager's reception, a terrace and a playground. Active travellers can enjoy cycling at this hotel. The on-site restaurant, Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and a library.
You'll also find perks such as:
  • Buffet breakfast (surcharge), bike hire and luggage storage
  • A 24-hour front desk, multilingual staff and tour/ticket information
  • A front desk safe, a TV in reception and free newspapers
Room features
All 61 rooms have comforts such as free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with digital channels
  • Free infant beds, heating and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite motorcycle parking only

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Restaurant

Family friendly

  • Arcade/game room
  • Free cot
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 01 November and 31 March.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Hélianthe Lourdes
Hélianthe Lourdes
Hôtel Hélianthe Hotel
Hôtel Hélianthe Lourdes
Hôtel Hélianthe Hotel Lourdes

Frequently asked questions

Is Hôtel Hélianthe pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hôtel Hélianthe?

Motorbike parking only.

What time is check-in at Hôtel Hélianthe?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hôtel Hélianthe?

Checkout is at 10 AM.

Where is Hôtel Hélianthe located?

Situated in the historical district, this hotel is steps away from House of Sainte Bernadette and Château Fort Pyrenean Museum. Lourdes Wax Museum and Basilica of St. Pius X are also within 10 minutes. Lourdes Station is 9 minutes by foot.

Hôtel Hélianthe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 60 reviews" "
Rating 8 - Good. 25 out of 60 reviews" "
Rating 6 - Okay. 5 out of 60 reviews" "
Rating 4 - Poor. 1 out of 60 reviews" "
Rating 2 - Terrible. 0 out of 60 reviews" "

8.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Michelle, AMERICAN CANYON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful front desk
Stayed 3 nights in Oct 2024

10/10 Excellent

ROSAURA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is a family owned/ managed hotel. Everyone was super friendly and helpful. It is located very close to the sanctuary and is on the quieter side of town. However, everything is close by. The room was comfortable and clean. We were very satisfied with the overall service.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elainne, Mamaroneck

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, safe and a close walk to the grotto. Stayed there for the past 3 trips to Lourdes.
Stayed 3 nights in Oct 2024

6/10 Okay

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m only writing with regards to the room we stayed. The carpet smells and very small room. Be sure not to take the double bed economy when making reservations or ask the size of the room. Had we knew the size we should have reserved a bigger room. Location is good walking distance to St Bernadette’s house and the Sanctuary. Very helpful reception staff as well as the complimentary breakfast is great.
Stayed 1 night in Sep 2024

8/10 Good

Thinh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel thats close to the church. 10 minutes walk to the train.
Stayed 1 night in Jul 2024

8/10 Good

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities
very well positioned. it provides basic needs, but the fact that it is so well positioned, and close to every single spot, makes it worthwhile
Stayed 1 night in Jul 2024

8/10 Good

Deepak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in Hotel Helianthe was really great.The staff were really helpful and with the half board option we managed to get really good breakfast and dinner. The hotel was so close to Lourdes church, town and even the station. We were so happy with our stay, but only a bit worried on our room, as the bath and toilet didn't have any exhaust fan. But all the other facilities make this cons nothing. Overall 4/5.
Stayed 2 nights in Jun 2024

8/10 Good

Dyron

Liked: Staff & service, property conditions & facilities, room comfort
Some good and bad here.
The best parts of this facility are the restaurant and the location. It is by the river, and just a 10 minute walk from the main church and grotto. There is ample shopping nearby. The food is terrific here! The downsides: my room smelled bad, like sweat. It was not crowded, so they should have waited a day or two after the last customers, and let the room air out. I left my window open to bring fresh air in, but it was very cold outside, so it was difficult to do. It's a good property, but they need to allow the rooms to air out better in order to avoid this problem. The air was so fresh in Lourdes. When I got back to my room, it was nasty-smelling.
Stayed 2 nights in Jun 2024

8/10 Good

Ann, Elgin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It took us a few winding roads to get to Hotel Helianthe, but it was well worth it. The staff were so friendly and accommodating! The rooms, while not huge, accompanied a nice sized bathroom. All accommodations were very clean. The Hotel was walkable to the many sites of Lourdes. The breakfast in the morning had many options at their self serve buffet. I would highly recommend Hotel Helianthe and their staff!!
Stayed 1 night in May 2024

10/10 Excellent

Elainne, Mamaroneck

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, conveniently close to the grotto, good breakfast. Will always stay at this hotel when in Lourdes.
Stayed 3 nights in Oct 2023

4/10 Poor

Bruno

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I understand that this hotel is not a 5-star hotel but I also don’t understand how they have a 3-star. The rooms were extremely dirty, with the carpet full of stains, water pipes in the bathroom exposed, and no safe to keep our personal items. The restaurant at the property had menus for the days we tried once and the food they faves was completely different from the menu. When we ask about it the answer we got it’s all we have. The inside of the building was in really bad condition. On the positive side, some of the staff was very friendly especially the lady in the reception. I won’t recommend this hotel to any of my friends or in general.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Location was great. On site parking is a real bonus. Friendly staff. Food and rooms were basic but better than most in this location
Stayed 1 night in May 2023

10/10 Excellent

yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location,excellent service and customer oriented
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
Its family owned,was situated on a quaint side street near historically relevant sites and away from the kitsch shops.
Stayed 2 nights in Jul 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a bit of a problem finding the hotel but once we found it we realized what a good location it was. Really nice employees . Nice and very clean room and nice and thick towels
Stayed 1 night in May 2019

6/10 Okay

Anna

no frills, decent place to stay
basic, clean, accessible to the places of interests.
Stayed 1 night in Oct 2018

10/10 Excellent

Dayal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel in a good location.
The hotel was very nice, warm, friendly and helpful staff. The location was excellent, only a walking distance to the Church.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the lourdes. Staff were lovely . Very clean
Stayed 7 nights in Jul 2018

6/10 Okay

Yuki

Liked: Staff & service
Le chauffage n'était pas assez efficace et le fait que la chambre était juste à côté de l'ascenseur a accompagné pas mal de bruit produit par d'autres clients rentrant à leurs chambres. Mais les personnels étaient accueillants et chaleureux. Très haute qualité d'hospitalité.
Stayed 3 nights in Sep 2024

10/10 Excellent

Maurizio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Flavio

Stayed 3 nights in Jul 2024

10/10 Excellent

Graciela

Travelled with family
Liked: Amenities
Está muy cerca del Santuario de Lourdes y la casa de Santa Bernardita
Stayed 2 nights in Jun 2024

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness
Good located near the Fountain Lourdes and Sanctuaries of Notre-Dame de Lourdes. A lot of shops and restaurants around. Breakfast was ok. No variety of cheeses or sausages or eggs like scrambled eggs only boiled eggs. Room very small and just one socket.
Stayed 3 nights in Jun 2024

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfetto. Grazie mille per tutto.
Stayed 2 nights in Jun 2024