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"Great Hotel in an ideal location, staff and service all first class."

"Beautiful hotel and surrounding gardens. Staff were all incredibly helpful and friendly. There’s a shuttle service that drops you into the heart of the city as well "

"Updated clean room with adequate space for a family of 4"

"The location for this hotel is perfect because it is quiet and calm, yet easy to walk around everywhere. Breakfast was good, and staff were kind and welcoming. The room was perfect and modern. All amenities were perfect, and they even had a self-service washer and dryer."

"The hotel was updated, fresh, and the staff went beyond to make us feel at home. The room was ready early and was clean and comfortable. The breakfast was wonderful. We loved our stay and would recommend to anyone "

"Next to the train station and walking distance to the center"

"It's clearly a block of flats that has been converted to a hotel. My room was a bit cramped but for a few nights, I could live with it. There is a slight smell which in high summer is likely to be prominent. If you don't expect a 5 star experience, then it's OK. My room was clean, the staff friendly enough and walking distance to all the major sights. If I was back in Florence, would I stay there again, probably not, but I've no real complaints. Just don't expect too much and you'll be fine."

"The Staff at the Hoxton were very nice, enjoyed chatting with them, and they answered all questions. They helped arrange a very early taxi pickup - 4 am. The outdoor patio area was one of my favorites. I enjoyed the outdoors while sipping a prosecco or reading on the very comfy furniture. The attached restaurant was very good - a little pricey."

"Hotel focus on big groups not for couples Terrible bar restaurant music for young generation and loud It took 30minutes for check in only 1 person in front desk 20 minutes latter another came to help No city maps or tourism information at front desk "