Tru by Hilton Lubbock Southwest

2.5 star property
Hotel in Lubbock with free breakfast and fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Tru by Hilton Lubbock Southwest

Reception
Outdoor pool
Lobby
In-room safe, desk, blackout curtains, iron/ironing board
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking included
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
The price is AU$133
includes taxes & fees
11 Nov - 12 Nov
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Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Map
6407 62nd Street, Lubbock, TX, 79424

What's nearby

  • Water Rampage - 15 min walk
  • South Plains Mall - 5 min drive
  • Covenant Lakeside Hospital - 5 min drive
  • Lubbock Christian University - 7 min drive
  • Texas Tech University - 7 min drive

Getting around

  • Lubbock, TX (LBB-Preston Smith Intl.) - 17 min drive

Restaurants

  • ‪Rosa's Café & Tortilla Factory - ‬13 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Twin Peaks - ‬3 min drive
  • ‪Sonic Drive-In - ‬2 min drive

About this property

Tru by Hilton Lubbock Southwest

Hotel near Texas Tech University
Free on-the-go breakfast, a corner/local shop and a terrace are just a few of the amenities provided at Tru by Hilton Lubbock Southwest. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • A billiards/pool table, a lift and a 24-hour front desk
  • Smoke-free property, luggage storage and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 98 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 55-inch LCD TVs with cable channels
  • Fridges, free infant beds and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock

Frequently asked questions

Does Tru by Hilton Lubbock Southwest have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Tru by Hilton Lubbock Southwest?

As of 10 Nov 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Lubbock Southwest on 11 Nov 2024 start from AU$133.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Lubbock Southwest pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Lubbock Southwest?

Self-parking is free at this property.

What time is check-in at Tru by Hilton Lubbock Southwest?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Tru by Hilton Lubbock Southwest?

Checkout is at noon.

Where is Tru by Hilton Lubbock Southwest located?

Situated near the airport, this hotel is 0.8 mi (1.2 km) from Water Rampage and within 3 miles (5 km) of Ballet Lubbock and West End Center. South Plains Mall and Lubbock Premiere Cinema are also within 3 miles (5 km).

Tru by Hilton Lubbock Southwest Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 388 out of 731 reviews" "
Rating 8 - Good. 173 out of 731 reviews" "
Rating 6 - Okay. 90 out of 731 reviews" "
Rating 4 - Poor. 45 out of 731 reviews" "
Rating 2 - Terrible. 35 out of 731 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 2 nights in Oct 2024

8/10 Good

lizeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel could use a little more maintenance in some areas, the breakfast was ok. I’ve been to the same hotel in other areas and they had more variety. Staff was very friendly, hotel was clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Beverly

Stayed 2 nights in Sep 2024

10/10 Excellent

Delia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Breakfast was awesome.
Stayed 1 night in Oct 2024

6/10 Okay

Imelda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Brittney set up breakfast for everyone and she was so very nice and friendly. Not sure how she managed to keep things nice and clean with just her doing everything but she did and that made things better considering the supervisor there is not very helpful.
Stayed 1 night in Oct 2024

4/10 Poor

Christopher

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Asked for room cleaning necer was cleaned. 2 towels was all we got for 3 days. Coffee empty at in am.
Stayed 2 nights in Sep 2024

8/10 Good

Melissa

Stayed 2 nights in Sep 2024

10/10 Excellent

Zunaira

Stayed 1 night in Sep 2024

6/10 Okay

Adina

Business traveller
Liked: Staff & service
My experience at this property was pretty average. If I had known there were other hotels in the area, I might have chosen differently. On a positive note, the front desk clerk was very accommodating, which I appreciated. My sister and I switched rooms a few times until we found one that met our needs. However, when I finally settled in, I noticed a long black hair on one of my towels, which was surprising given the housekeeping standard I expected. Overall, while it wasn't terrible, it just didn't leave a lasting impression on me.
Stayed 2 nights in Sep 2024

10/10 Excellent

Branna

Liked: Staff & service, property conditions & facilities
One night stay but a great one! Clean and helpful/friendly staff. I would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Dana, Oberlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice facility
Stayed 1 night in Sep 2024

10/10 Excellent

Shiloh

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Staff was extremely helpful
Stayed 4 nights in Sep 2024

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The brightness
Stayed 2 nights in Aug 2024

6/10 Okay

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service
Only complaint is the air conditioner wasn’t working properly
Stayed 1 night in Aug 2024

8/10 Good

MARK

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Hannah

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No negative experiences
Stayed 2 nights in Aug 2024

10/10 Excellent

Marcal

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Stayed 1 night in Aug 2024

6/10 Okay

Katie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Piece of the bed frame was missing. Towels were super thin and bathroom rug was dirty. Wouldn’t stay there again. Nice staff.
Stayed 1 night in Aug 2024

6/10 Okay

LYNSEY

Travelled with partner
Disliked: Property conditions & facilities
The AC wouldn’t go below 71 but not too bad. However, not having the privacy curtain behind the sheer curtain was awful! We had the parking lot lights shining in our face all night and not to mention, I’m sure the Loop and parking lot got a show after showering. You could see straight into our room.
Stayed 1 night in Aug 2024

6/10 Okay

Kari

Liked: Staff & service, amenities, property conditions & facilities
Absolutely love the family atmosphere! The pool table and large lobby seating area are great! I don’t like that dogs are brought in through the lobby near the food and coffee. Breakfast was iffy some mornings. Hotel ran out of bath soap in rooms and didn’t have any to replace it with. Hotel staff are super friendly and accommodating
Stayed 1 night in Aug 2024

6/10 Okay

Chessa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Decent hotel.
Stayed 1 night in Aug 2024

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not bad. The first time stayed at a Tru property.
Stayed 2 nights in Aug 2024

4/10 Poor

Cynthia

Business traveller, Travelled with partner
Disliked: Cleanliness
Shower pan was dirty, and sink drained slowly. A/C would not regulate correctly.
Stayed 2 nights in Aug 2024