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The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

4.5 star property
Luxury resort on the beach, with 3 outdoor pools

Photo gallery for The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

3 outdoor pools
Exterior
Reception
Exterior
On the beach, white sand
Located in Jamaica, The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offers an unforgettable getaway. Unwind with a rooftop view or indulge in the 10 on-site restaurants, including a meal prepared by your private chef. Treat yourself to a hot stone massage at the onsite spa and enjoy access to free self parking and high-speed WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • All-inclusive
  • Room service
  • Parking included
The current price is AU$879
includes taxes & fees
6 Mar - 7 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Signature Level Suite

Signature Level Suite

Signature Level Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Sofa bed - single
Separate bedroom
Private bathroom
  • 69.48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Level Junior Suite

Signature Level Junior Suite

Signature Level Junior Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Sofa bed - single
Separate bedroom
Private bathroom
  • 52.79 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Level Bungalow

Signature Level Bungalow

Signature Level Bungalow

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Hydromassage showerhead
Separate bath and shower
  • 82.63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Grand Palladium Jamaica Resort & Spa All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
7.8 out of 10, Good, (1255)
The price is AU$734
includes taxes & fees
24 Feb - 25 Feb
Grand Palladium Jamaica Resort & Spa All Inclusive

About the area

Map
Point Lucea, Lucea

What's nearby

  • Dolphin Cove Negril - 5 min drive
  • Sir Alexander Bustamante Square & Around - 7 min drive
  • Headland - 7 min drive
  • Hanover Museum - 7 min drive
  • Tryall Golf Club - 11 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 52 min drive

Restaurants

  • ‪Mobay Buffet - ‬4 min walk
  • ‪Miss Lou's Bar - ‬3 min walk
  • ‪Sports Bar - ‬5 min walk
  • ‪Negril Buffet - ‬4 min walk
  • ‪Blue Lagoon - ‬5 min walk

About this property

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

Luxury all-inclusive resort
At The Signature Level At Grand Palladium Lady Hamilton Resort & Spa, you can look forward to a free breakfast buffet, a rooftop terrace and a coffee shop/cafe. Treat yourself to a hot stone massage at the on-site spa. Be sure to enjoy a meal at any of the 10 on-site restaurants. In addition to an outdoor entertainment area and 7 bars, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • 3 outdoor pools and a children's pool
  • Free self-parking
  • A 24-hour front desk, concierge services and a lift
  • Luggage storage and meeting rooms
Room features
All 156 rooms include comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with hairdryers
  • 60-inch flat-screen TVs with cable channels
  • Daily housekeeping and phones

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Signature Level At Grand Palladium Lady Hamilton Resort Spa

Frequently asked questions

Does The Signature Level At Grand Palladium Lady Hamilton Resort & Spa have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 6:00 AM to 6:00 PM.

How much does it cost to stay at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

As of 7 Feb 2025, prices found for a 1-night stay for 2 adults at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa on 6 Mar 2025 start from AU$878.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Signature Level At Grand Palladium Lady Hamilton Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Self-parking is free at this property.

What time is check-in at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Checkout is at noon.

Are there all-inclusive benefits at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Yes, the property is all-inclusive.

Where is The Signature Level At Grand Palladium Lady Hamilton Resort & Spa located?

Nestled on the beach, this Lucea resort is within 6 mi (10 km) of Sir Alexander Bustamante Square & Around, Headland and Hanover Museum. Jamaica Beaches and Tryall Golf Club are also within 9 miles (15 km).

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 26 reviews
Rating 8 - Good. 8 out of 26 reviews
Rating 6 - Okay. 4 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Charles Isaac Phegley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second trip to the grand Palladium Lady Hamilton. The only negative I could point out is there are a few places in the resort that could use some touching up and maintenance. The resort in general is gorgeous, very large, and beautiful to walk. The signature level bungalow was right on the oceanfront with an outdoor shower and was just awesome!
Stayed 7 nights in Nov 2024

10/10 Excellent

Matthew John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bungalow room had a 10/10 veiw, and service was amazing for the signature level.
Stayed 7 nights in Jan 2025

8/10 Good

Sachin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this property. Great pool, Spa facility as well as dining options. The food in the different restaurants did not taste as authentic as in typical restaurants in the US.
Stayed 5 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
The location is nice. Property is great. The different optional diner is spectacular
Stayed 6 nights in Jan 2025

8/10 Good

Devol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the steel drum band. Pools were nice, rooms were nice but the beach needed some work.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dalen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly and accommodating
Stayed 3 nights in Jan 2025

6/10 Okay

venkata

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Kadian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Afshin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Hostile service is the defining feature of this resort, overshadowing everything else. From the moment you arrive, it’s clear the staff doesn’t want you there. You’re treated as an inconvenience rather than a guest. Requests, no matter how basic—a plate at the buffet, a water refill, or a condiment—are met with shrugs, ignored, or fulfilled begrudgingly, if at all. Watching servers stand around while your food sits neglected for 10–15 minutes is infuriating. Even asking for coffee at breakfast felt like begging for a favor. This wasn’t a one-off or isolated incident—it’s a pervasive attitude across the entire resort. The indifference and hostility span restaurants, bars, the front desk, and beyond. Staff behavior makes it clear: you’re a burden, not a priority. It’s a systemic culture of neglect that leaves guests feeling unwelcome and disrespected at every turn. The facilities are dated, and while the Signature tier offers renovated rooms, the promised perks are a joke—one tote bag and hat for three rooms, with no follow-up after complaints. Food is mediocre at best, with only two of seven restaurants barely managing to be enjoyable. Drinks, confined to a single lounge for “premium” guests, felt like another hollow gimmick. Even the views, the one positive, can’t overcome the pervasive negativity. This resort’s hostile service ruins any chance of a relaxing getaway. For the price, you’re better off anywhere else. Don’t waste your time or money here.
Stayed 6 nights in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Margie

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Hugh

Travelled with family
Disliked: Property conditions & facilities
The rooms were in desperate need of maintenance, food was always limited in the buffets. The alcohol was horrible. We were Signature level so we had a lounge and pool but its away from the big pool. My father's room had a leak in the air conditioner that maintenance said they would fix, we left two days later and he had pooled water and dripping from the ceiling in his bathroom which was extremely dangerous for a 75 year old man. If he would have fallen there would have been a lawsuit.
Stayed 5 nights in Dec 2024

8/10 Good

Robyne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone on property was very kind and courteous. Room were tidy. Property was undergoing much needed maintenance.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with a lot of amenities. The signature level was well worth the extra money. The views alone were enough to return.
Stayed 7 nights in Dec 2024

8/10 Good

KERRY Michelle

Stayed 6 nights in Nov 2024

6/10 Okay

Errol

Stayed 2 nights in Dec 2024

6/10 Okay

Riaz, Morgntown

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Beach was beautiful. We were disappointed with the service pretty much all around. Long long waits to get into the a la carte restaurants even with reservations. We were celebrating my daughter’s 16th birthday and after several reminders to the concierge and front desk to arrange balloons etc at our dinner at the Italian, it never happened. Service was extremely slow, we would often be seated at a table but no utensils or no napkins or salt and pepper etc and it took forever when we asked for anything. Food at the buffets was not adequately replenished - they would run out of ice cream or desserts fairly early on. Would need to take several trips to the buffet hoping that the fruit or other empty items were refilled. Food ran out even at the a la carte restaurants. This included pizza at the Italian for dinner! The grounds are beautiful and room comfortable. Wish they had some poolside dining options other than chicken and rice.
Stayed 6 nights in Nov 2024

8/10 Good

KAMARI, Nutley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Emin

Liked: Cleanliness
Lack of food...
Stayed 7 nights in Nov 2024

10/10 Excellent

NICOLA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its huge but my first time experience was great.... and the food is excellent 👌 will return... only problem i had was with my bed but it was too late to change it... only hope they fix the issue for the next guess...

10/10 Excellent

KAMARI, Nutley

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Meredith Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the Grand Palladium Lady Hamilton Resort for our anniversary, and I wanted to take a moment to express how much we enjoyed our experience. The stunning beaches, beautifully maintained grounds, and the warm kindness of your staff made our vacation truly special. As Signature Guests, we felt very welcomed and appreciated, especially with the thoughtful touches provided during our stay. Our rooms, complete with the luxurious tub and outdoor shower, were a highlight that added to the relaxing atmosphere. We loved it!
Stayed 4 nights in Nov 2024

10/10 Excellent

Amarl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness of staff
Stayed 2 nights in Nov 2024

10/10 Excellent

keighla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. And the people are so friendly and helpful
Stayed 7 nights in Nov 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Nov 2024