Hotel Goldener Stern - contactless check-in

2.0 star property
Hotel in Lucerne, near Swiss Transportation Museum
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Goldener Stern - contactless check-in

Exterior
Standard Double Room
City view from property
Mountain view
Standard Double Room | View from room

Reviews

7.4 out of 10

Good

Popular amenities

  • Free WiFi
The price is AU$216
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Quadruple Room

Highlights

Heating
Mini-fridge
Smart TV
Pillow menu
Down duvet
Fan
Private bathroom
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

Standard Quadruple Room

Highlights

Heating
Mini-fridge
Smart TV
Pillow menu
Down duvet
Fan
Private bathroom
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Quadruple Room

Highlights

Heating
Mini-fridge
Smart TV
Pillow menu
Down duvet
Fan
Private bathroom
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Double Room

Highlights

Heating
Mini-fridge
Smart TV
Pillow menu
Down duvet
Fan
Private bathroom
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

Highlights

Heating
Mini-fridge
Smart TV
Pillow menu
Down duvet
Fan
Private bathroom
Hairdryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
35 Burgerstrasse, Lucerne, LU, 6003

What's nearby

  • Chapel Bridge - 5 min walk - 0.4 km
  • KKL Lucerne - 10 min walk - 0.9 km
  • Chateau Guetsch - 15 min walk - 1.3 km
  • Lion Monument - 16 min walk - 1.4 km
  • Swiss Transportation Museum - 5 min drive - 3.4 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 9 min walk
  • Zurich Airport (ZRH) - 55 min drive

Restaurants

  • ‪Wirtshaus Taube - ‬2 min walk
  • ‪Pastarazzi GmbH - ‬2 min walk
  • ‪Melissa's Kitchen - ‬1 min walk
  • ‪Suter's Meile - ‬1 min walk
  • ‪Wirtshaus Bar Krienbrüggli - ‬2 min walk

About this property

Hotel Goldener Stern - contactless check-in

Hotel near Swiss Transportation Museum
Hotel Goldener Stern - contactless check-in provides everything that you need. Stay connected with free in-room WiFi.
Other perks include:
  • Express check-out, express check-in and a lift
  • Smoke-free property
Room features
All guest rooms at Hotel Goldener Stern - contactless check-in include perks, such as pillow menus, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with showers and hairdryers
  • Wardrobes/cupboards, mini fridges and electric kettles

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Mini-fridge

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (weekly)

Accessibility

  • Area rugs in room
  • Lift (62 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

Property is also known as

Burgerstrasse 35
Hotel Goldener Stern contactless check in
Hotel Goldener Stern - contactless check-in Hotel
Boutique Hotel Goldener Stern contactless check in
Hotel Goldener Stern - contactless check-in Lucerne
Hotel Goldener Stern - contactless check-in Hotel Lucerne

Frequently asked questions

Is Hotel Goldener Stern - contactless check-in pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Goldener Stern - contactless check-in?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Goldener Stern - contactless check-in on 5 Jan 2025 start from AU$200.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Goldener Stern - contactless check-in?

This hotel doesn't offer parking.

What time is check-in at Hotel Goldener Stern - contactless check-in?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Goldener Stern - contactless check-in?

Checkout is at 11:00 AM.

Where is Hotel Goldener Stern - contactless check-in located?

Located in the heart of Lucerne, this hotel is 1.9 mi (3 km) from Swiss Transportation Museum. Lucerne (QLJ-Lucerne Train Station) is 9 minutes by foot and Lucerne Station is 9 minutes.

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 41 reviews" "
Rating 8 - Good. 9 out of 41 reviews" "
Rating 6 - Okay. 7 out of 41 reviews" "
Rating 4 - Poor. 4 out of 41 reviews" "
Rating 2 - Terrible. 5 out of 41 reviews" "

8.6/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Randi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location and the room was clean with sufficient space for two persons. The bed was super comfortable and I didn't miss the human contact at all.
Stayed 2 nights in Nov 2024

8/10 Good

john

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very difficult time consuming online check in. Asked for far too much personal information without which we couldn’t gain access. Room incredibly hot despite given fans. No tea spoons, creamer for coffee. Shower soap not working. More expensive than our 4 star 2 room and living room wonderful hotel in Zermatt
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy self check in using Goki app. Many bistros within walking distance for food and drink. Simple bus transportation from Luzern Barnhof
Stayed 1 night in Aug 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Too hot , need AC
Stayed 1 night in Aug 2024

6/10 Okay

Jan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Sent an email to management about the accommodations, but never received a reply. Users should understand that no contact check in means no staff on site. Bar downstairs is very noisy. Should have more than one fan available for all the guests at the property.
Stayed 2 nights in Jul 2024

8/10 Good

Nawsheen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Muhibba

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC. Overpriced and horrible place to satay
Stayed 1 night in Jul 2024

6/10 Okay

Pranav

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic accommodation
Stayed 1 night in Jul 2024

4/10 Poor

Kathryn

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Tessa, Arlington

Travelled with family
Liked: Cleanliness, amenities
No AC very hot
Stayed 2 nights in Jun 2024

6/10 Okay

Tim

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The hotel is in a very nice area, convenient for walking around the old town/river area. I was not a big fan of the contactless check-in, would much rather interact with a person for that instead of a computer.
Stayed 2 nights in Jun 2024

8/10 Good

miyoung

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great location. Very easy to self checkin
Stayed 2 nights in Jun 2024

6/10 Okay

Jay

Stayed 2 nights in Jun 2024

2/10 Terrible

diane

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not a place for folks with mobility issues—tiny lift, tiny rooms, no air conditioning, two pillows, the list is endless. If you needed a room cheap and convenient to all, this would work, but for most it won’t.
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveller

Disliked: Staff & service
Great Location but small room
Location is v gd, near old town. Ez to chk in and chk out by ourselves using a kiosk. However, room was small and it can get stuffy. Our 2nd night, there were many insects. We closed our windows but they came in through the bathroom window that was opened.
Stayed 2 nights in Jun 2024

10/10 Excellent

Cristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Lorry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful recommending nearby dining. The walkability to everything made our short visit so enjoyable.
Stayed 2 nights in May 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

8/10 Good

Yiping

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Lindsay, Kingston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024