See all properties

Grand Hotel National

5.0 star property
Lakefront hotel with 4 restaurants and full-service spa

Photo gallery for Grand Hotel National

Front of property
Front of property
Restaurant
Boating
Suite, Lake View (Ritz)
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Parking available
  • Spa
The current price is AU$555
includes taxes & fees
23 Mar - 24 Mar

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Lake View (Ritz)

Suite, Lake View (Ritz)

Suite, Lake View (Ritz)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
Hairdryer
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Room, City View

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Lake View (Empire)

Junior Suite, Lake View (Empire)

Junior Suite, Lake View (Empire)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, Lake View

Superior Room, Lake View

Superior Room, Lake View

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, Lake View

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, City View

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Room, Lake View

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hotel Des Balances

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, (793)
The price is AU$378
includes taxes & fees
11 Mar - 12 Mar
Hotel Des Balances
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Haldenstrasse 4, Lucerne, LU, 6006

What's nearby

  • Lake Side Promenade - 4 min walk - 0.4 km
  • Lucerne Town Hall - 10 min walk - 0.9 km
  • Chapel Bridge - 10 min walk - 0.9 km
  • KKL Lucerne - 11 min walk - 1.0 km
  • Swiss Transportation Museum - 3 min drive - 1.8 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Zurich Airport (ZRH) - 65 min drive

Restaurants

  • ‪MOzern - ‬4 min walk
  • ‪Barbatti - ‬5 min walk
  • ‪Grand Casino Luzern - ‬5 min walk
  • ‪China Restaurant Jialu National - ‬2 min walk
  • ‪Kanchi indian cuisine - ‬5 min walk

About this property

Grand Hotel National

Luxury hotel near Chapel Bridge
Located close to KKL Lucerne, Grand Hotel National provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to reflexology, a body treatment or a Swedish massage at Harbour of Serenity, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business centre.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), bike hire and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Tour/ticket information, a 24-hour front desk and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All rooms are individually furnished, and feature comforts such as 24-hour room service and bathrobes, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Designer toiletries, baths or showers and hairdryers
  • 40-inch flat-screen TVs with digital channels
  • Heating, daily housekeeping and desks

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (CHF 35 per day; includes in/out privileges)
  • Valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: CHF 39 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per day.
Cots (infant beds) are not available

Payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 39 per person
  • Airport shuttle fee: CHF 360 per vehicle (one way)
  • Self-parking fee: CHF 35 per day (in/out privileges)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Grand Hotel National
Grand Hotel National Lucerne
Grand National Hotel
Grand National Lucerne
Hotel Grand National
Hotel National
Grand Hotel Lucerne
Grand Hotel National Hotel
Grand Hotel National Lucerne
Grand Hotel National Hotel Lucerne

Frequently asked questions

Does Grand Hotel National have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grand Hotel National?

As of 9 Mar 2025, prices found for a 1-night stay for 2 adults at Grand Hotel National on 23 Mar 2025 start from AU$537.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel National pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Hotel National?

Self-parking is available for CHF 35 per day. Valet parking is available for CHF 35 per night.

What time is check-in at Grand Hotel National?

Check-in start time: 3 PM; check-in end time: 3 AM.

What time is check-out at Grand Hotel National?

Checkout is at noon.

Does Grand Hotel National provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 360 per vehicle applies.

Where is Grand Hotel National located?

Located in the heart of Lucerne, this luxury hotel is within a 15-minute walk of Grand Casino Lucerne, Chapel Bridge and KKL Lucerne. Hofkirche and Lake Side Promenade are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 10 minutes by foot and Lucerne Station is 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Grand Hotel National Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 578 out of 786 reviews
Rating 8 - Good. 134 out of 786 reviews
Rating 6 - Okay. 51 out of 786 reviews
Rating 4 - Poor. 15 out of 786 reviews
Rating 2 - Terrible. 8 out of 786 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Youngkeun

lake side view was very pleasant
Stayed 2 nights in Jan 2025

10/10 Excellent

Adena

We really enjoyed our stay, clean rooms, friendly staff,
Stayed 2 nights in Dec 2024

10/10 Excellent

Marc

Incredible property, perfect location.
Stayed 1 night in Dec 2024

10/10 Excellent

Kirk

Great location. Beautiful hotel on the lake!
Stayed 2 nights in Dec 2024

10/10 Excellent

Dawn

Such an amazing hotel, location, service, food, staff … Superb!!
Stayed 1 night in Nov 2024

10/10 Excellent

Santiago

5 stars
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Great stay ! Luxury hotel at the best location in town!
Stayed 6 nights in Aug 2024

10/10 Excellent

Helen

Grand style
Beautiful old European style hotel. An enormous room beautifully decorated with a great view of the lake. Staff was excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanjot

My parents thoroughly enjoyed their stay and still talk about the breakfast they would have at the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

We really liked the friendly and helpful staff, they made us feel special.
Stayed 3 nights in Sep 2024

10/10 Excellent

brian

Nice place
Stayed 1 night in Sep 2024

10/10 Excellent

KYUNGROK

Before the arrival of our baby, we had a wonderful 2-night, 3-day stay at the hotel. The staff at the breakfast restaurant were very friendly, and the entire facility was spotless. Next time, we would appreciate it if you could offer us a welcome drink at check-in as well. ^_^
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela Renee

Beautiful location
Stayed 2 nights in Jun 2024

4/10 Poor

Alexandra

We had the suite but didn’t have any heat. The room was freezing
Stayed 1 night in Dec 2024

10/10 Excellent

Vaishali

Great location across from the lake with easy access to transport/walkable to train station and area attractions; multiple restaurants onsite with plenty of vegetarian options.
Stayed 4 nights in Jun 2024

10/10 Excellent

Shalik

Great property would definitely stay again
Stayed 1 night in Jan 2024

10/10 Excellent

John

Can’t wait to go back!
Fantastic hotel in a great location with very helpful staff.breakfast was great and we had one evening meal which was exceptional.
Stayed 3 nights in May 2024

10/10 Excellent

Nathaniel

Nice property
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Best inLuzern, spectacular room, perfect service, ideal location, wonderful food.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ulrich

Tolles Hotel in perfekter Lage!
Stayed 2 nights in Feb 2024

10/10 Excellent

philippe

Wonderful location
Certainly one of the most beautiful hotel en a lakeside !
Stayed 2 nights in Apr 2024

10/10 Excellent

Charley

very good place, will stay again
Stayed 1 night in Jul 2023

10/10 Excellent

Pamela

Excellent hotel, beautiful room, with very comfortable beds. Rooms and bathroom very clean. Loved our stay here. My only issue was breakfast, the service was terrible, the staff were faffing about trying to look busy rather than service customers, it took 25 mins from ordering for the cooked option to arrive and the place was a ¼ full at best. I would recommend you get breakfast elsewhere.
Stayed 2 nights in Sep 2024

10/10 Excellent

IAN

Excellent position is Switzerland's best resort.
Amazing Hotel with great facilities and wonderful staff. Service absolutely spot-on and everything worked well. Excellent position is Switzerland's best resort.
Oh what a tangle. One would have hoped that a 5* hotel would have sorted out the electrics and have plenty of Euro / Swiss and USB outlets in every room.
Stayed 10 nights in Jun 2024

10/10 Excellent

Xin

The hotel is in the town right at the beautiful lake, it has wonderful lake view and within walking distance of major attractions. The hotel stuff is super nice and helpful
Stayed 1 night in May 2024