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Hotel Hofgarten

4.0 star property
Boardwalk/promenade hotel with free breakfast and coffee shop/cafe
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Hofgarten

Exterior
Exterior
Standard Double or Twin Room, 1 Bedroom, Non Smoking
Buffet
Free toiletries, hair dryer, dressing gowns, slippers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room, 1 Bedroom, Non Smoking

Standard Double or Twin Room, 1 Bedroom, Non Smoking

Standard Double or Twin Room, 1 Bedroom, Non Smoking

Highlights

Individually furnished
Individually decorated
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Standard Triple Room, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Triple Room, 1 Bedroom, Non Smoking

Highlights

Individually furnished
Individually decorated
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Single Room, 1 Bedroom, Non Smoking

Standard Single Room, 1 Bedroom, Non Smoking

Standard Single Room, 1 Bedroom, Non Smoking

Highlights

Individually furnished
Individually decorated
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Hairdryer
  • 17.9 sq m
  • Sleeps 1
  • 1 Double Bed

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includes taxes & fees
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About the area

Map
Stadthofstrasse 14, Lucerne, LU, 6006

What's nearby

  • Lion Monument - 5 min walk
  • Lucerne Town Hall - 10 min walk
  • Chapel Bridge - 10 min walk
  • KKL Lucerne - 11 min walk
  • Swiss Transportation Museum - 3 min drive

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Zurich Airport (ZRH) - 65 min drive

Restaurants

  • ‪Barbatti - ‬3 min walk
  • ‪China Restaurant Jialu National - ‬3 min walk
  • ‪Vesper - ‬1 min walk
  • ‪Kanchi indian cuisine - ‬3 min walk
  • ‪Schiff-Restaurant Wilhelm Tell - ‬3 min walk

About this property

Hotel Hofgarten

Upscale hotel by the lake
Near Chapel Bridge, Hotel Hofgarten provides a free breakfast buffet, a terrace and a coffee shop/cafe. The on-site Mediterranean cuisine restaurant, Hofgarten, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a garden and a library.
You'll also enjoy perks such as:
  • Free self-parking, plus valet parking (surcharge)
  • Express check-out, a porter/bellboy and luggage storage
  • Multilingual staff, a front desk safe and a lift
Room features
All rooms are individually furnished, and have comforts such as dressing gowns, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, ceiling fans and daily housekeeping

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Valet parking on site (CHF 25 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hofgarten

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are available for CHF 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: CHF 25.00 per night (in/out privileges)
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hofgarten Lucerne
Hotel Hofgarten
Hotel Hofgarten Lucerne
Hofgarten Hotel Lucerne
Hotel Hofgarten Hotel
Hotel Hofgarten Lucerne
Hotel Hofgarten Hotel Lucerne

Frequently asked questions

Is Hotel Hofgarten pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of CHF 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Hofgarten?

Self-parking is free at this property.

What time is check-in at Hotel Hofgarten?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Hofgarten?

Checkout is at noon.

Where is Hotel Hofgarten located?

Located in the heart of Lucerne, this hotel is within a 15-minute walk of Hofkirche and Chapel Bridge. Hertensteinstrasse and Loewenplatz are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 10 minutes by foot and Lucerne Station is 10 minutes.

Hotel Hofgarten Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 253 out of 509 reviews" "
Rating 8 - Good. 208 out of 509 reviews" "
Rating 6 - Okay. 31 out of 509 reviews" "
Rating 4 - Poor. 12 out of 509 reviews" "
Rating 2 - Terrible. 5 out of 509 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

David, EAST KEW

Stayed 3 nights in Sep 2022

2/10 Terrible

Rahul

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Bad experience
Worst place ever ! Our flight was delayed we reached 11 pm in night it was raining the front door towards reception was locked. We were standing outside the property with my family of three with 13 year old kid there was a door bell the lady did not let us in. I have to call Hotels.com and agent Was on phone with me for one and half our to convince her that booking is correct and finally she was satisfied . She tried to let us (buzz in) apparently they don’t have full time staff in and door security didn't work and we have to wait for another 1 hour for someone to come and help. Finally someone came and helped. He was nice Verdict. First trip to Swiss Luzerne paid lot of money for below average room overall super bad experience
Stayed 1 night in Jun 2022

10/10 Excellent

Iman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Christa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Esther

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice personal! Nice ambiance. Great breakfast!
Stayed 1 night in Oct 2020

10/10 Excellent

Frederick, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Great, caring people run this hotel. It was a pleasure to stay here. Location for site seeing was fabulous
Stayed 1 night in Feb 2020

8/10 Good

rerngchai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Maia

Stayed 2 nights in Oct 2019

8/10 Good

Happy, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at reception desk was super nice, works hard at making customers feel home at breakfast
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room - great view and delicious breakfast included. Be sure to have dinner in their restaurant - amazing food!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous break at a fabulous hotel
Stayed four nights at the Hofgarten. Lovely hotel, really well located. Everyone we met there was friendly and helpful and knowledgeable about the area. Breakfast buffet was good, made even better by the freshly made coffee. Lucerne is a great place for a holiday and I wouldn’t hesitate to recommend this hotel
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast (included), great location, staff very pleasant and helpful. Room could have used air conditioning.
Stayed 2 nights in Aug 2019

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Beverley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Swiss adventure
For the price paid we couldn’t fault this hotel, great sized room, comfy beds, nice and clean, there was also a fan in the room which came in handy! Great choice for breakfast, which was included in the price. All the staff were polite and helpful, we had free water everyday, use of umbrellas and reception staff helped with booking tickets and making restaurant reservations, nothing was too much trouble, good location, could not fault it, we had a great stay and would come again
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location. Very friendly staff. Breakfast in the garden was very pleasant.
Stayed 2 nights in Jul 2019

8/10 Good

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice city hotel by the lake
Lovely hotel, close to lake and city centre. No air conditioning can make for warm nights. Staff were very friendly and helpful. Restaurant food was also very good, if a little expensive. I would stay again.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved garden restaurant
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The room was spotlessly clean. What I love most are the very accommodating and cheerful people at the reception during check-in. Happy that I have chosen this hotel, will surely come back!
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice, older building, great location, but definitely very noisy if you get a room towards the busy road.
Stayed 1 night in Jan 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Evon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Hotel!
The hotel location was great, room was clean, breakfast was good and staff could not have been more friendly or helpful. I had to catch an early morning train when I left so they packed me a lunch to go. I had a wonderful stay at Hotel Hofgarten and would highly recommend to anyone visiting Lucerne!
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful. The restaurant was excellent. Great location. Very comfortable bed and room.
Stayed 3 nights in Sep 2018