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The Hotel Luzern, Autograph Collection

5.0 star property
Luxury hotel in Lucerne with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hotel Luzern, Autograph Collection

Lounge
Front of property - evening/night
Penthouse, 1 King Bed, Mountain View
Children's activities
Deluxe Studio, 2 Single Beds, Park View

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
The price is AU$431
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio, 2 Single Beds, Park View

Premium bedding, in-room safe, individually decorated

Studio, 2 Single Beds, Park View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Premium bedding
  • 24 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Studio, 1 King Bed, Park View

Premium bedding, in-room safe, individually decorated

Deluxe Studio, 1 King Bed, Park View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Park View

Premium bedding, in-room safe, individually decorated

Studio, 1 King Bed, Park View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Premium bedding
  • 24 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 2 Single Beds, Park View

Deluxe Studio, 2 Single Beds, Park View

Deluxe Studio, 2 Single Beds, Park View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds, Park View

Junior Suite, 2 Single Beds, Park View

Junior Suite, 2 Single Beds, Park View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 32 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Garden View (Garden & Park)

Suite, 1 King Bed, Garden View (Garden & Park)

Suite, 1 King Bed, Garden View (Garden & Park)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 36 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Balcony, Mountain View (Penthouse Junior Suite)

Penthouse, 1 King Bed, Balcony, Mountain View (Penthouse Junior Suite)

Penthouse, 1 King Bed, Balcony, Mountain View (Penthouse Junior Suite)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Mountain View

Penthouse, 1 King Bed, Mountain View

Penthouse, 1 King Bed, Mountain View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
TV
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Garden View (Garden & Park)

Premium bedding, in-room safe, individually decorated

Suite, 2 Single Beds, Garden View (Garden & Park)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 36 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Deluxe Room, 2 Single Beds
Renaissance Lucerne Hotel
Free WiFi
Restaurant
Air conditioning
Gym
8.8 out of 10, Excellent, (481)
The price is AU$427
includes taxes & fees
27 Nov - 28 Nov
Renaissance Lucerne Hotel
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About the area

Map
Sempacherstrasse 14, Lucerne, LU, 6002

What's nearby

  • KKL Lucerne - 6 min walk - 0.5 km
  • Chapel Bridge - 6 min walk - 0.6 km
  • Lucerne Town Hall - 7 min walk - 0.6 km
  • Lion Monument - 16 min walk - 1.4 km
  • Chateau Guetsch - 19 min walk - 1.6 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 5 min walk
  • Zurich Airport (ZRH) - 65 min drive

Restaurants

  • ‪Mövenpick - ‬3 min walk
  • ‪Tacuba - ‬1 min walk
  • ‪La Bestia - Pizza Pizza - ‬2 min walk
  • ‪Das Schwarze Schaf - ‬3 min walk
  • ‪la vie en rose Restaurant - ‬2 min walk

About this property

The Hotel Luzern, Autograph Collection

Luxury boutique hotel near Chapel Bridge
The Hotel Luzern, Autograph Collection provides amenities, such as a terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Limo/town car service, buffet breakfast (surcharge) and multilingual staff
  • A 24-hour front desk, luggage storage and tour/ticket information
  • A water dispenser, smoke-free property and a porter/bellboy
Room features
All rooms are individually furnished, and have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with baths or showers and free toiletries
  • 40-inch TVs with satellite channels
  • Recycling, electric kettles and heating

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 15 per night)
  • Street parking available
  • Limo/town car service
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 35 for adults and CHF 25 for children

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 50.00 per accommodation, per stay
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 120.00 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 1.65 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 35 for adults and from CHF 25 for children
  • Nearby parking fee: CHF 15 per night (49 ft away)
  • Pet fee: CHF 50.00 per accommodation, per stay
  • Rollaway bed fee: CHF 120.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Lucerne
Hotel Luzern Autograph Collection Lucerne
Hotel Luzern Autograph Collection
Luzern Autograph Collection Lucerne
Luzern Autograph Collection
The Hotel Luzern, Autograph Collection Hotel
The Hotel Luzern, Autograph Collection Lucerne
The Hotel Luzern, Autograph Collection Hotel Lucerne

Frequently asked questions

Is The Hotel Luzern, Autograph Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 50.00 per accommodation, per stay.

How much does it cost to stay at The Hotel Luzern, Autograph Collection?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Hotel Luzern, Autograph Collection on 22 Nov 2024 start from AU$415.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hotel Luzern, Autograph Collection?

Limited spots are available.

What time is check-in at The Hotel Luzern, Autograph Collection?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Hotel Luzern, Autograph Collection?

Checkout is at noon.

Where is The Hotel Luzern, Autograph Collection located?

Located in the heart of Lucerne, this luxury hotel is within a 10-minute walk of Museum Sammlung Rosengart and Chapel Bridge. Mt. Rigi and The Swiss Path are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) and Lucerne Station are within a 5-minute walk.

The Hotel Luzern, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 104 out of 182 reviews" "
Rating 8 - Good. 53 out of 182 reviews" "
Rating 6 - Okay. 17 out of 182 reviews" "
Rating 4 - Poor. 7 out of 182 reviews" "
Rating 2 - Terrible. 1 out of 182 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Tracy

Liked: Cleanliness, staff & service, room comfort
No hot water
Service by staff was impeccable but no hot water for a full day so couldn’t shower after full day of activity and felt grimey so I have mixed feelings about this hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Gurkanver

Stayed 2 nights in Apr 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Kathleen

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room was beautiful. We had wanted to extend our stay and had to make second booking for a different room. The general manager, Martin, noted this and reached out and managed to arrange for us combine both bookings and stay in the same room for both days. This made it a lot more convenient as we didn't have to deal with two different bookings on each day. Love the attention to detail by the staff.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotels is a very nice hotel in prime location. However, I have to state both positive and negative aspects. Positives: Great location Friendly staff Room with a design. Negatives: Small room size. No place to sit in the room except the bed and one chair. Very dark room. Airplane bathroom. No lobby except the desk of the reception. The hallways between rooms are less than 1 meter wide which makes them very unpleasant place to walk.
Stayed 1 night in Dec 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent helpful and friendly staff
The staff gave us suggestions for places to tour while in the area. Then unexpectedly, my wife had a medical emergency and was admitted to the hospital. The staff assisted me with taxi transportation, and because my reservation ended, and there were no more rooms available, they arranged for me to move to a lovely nearby hotel, moving my luggage for me. Amid all of this they did not forget to inquire about how my wife was feeling and they also gave me a much-needed umbrella late at night.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff are amazing they are friendly and very helpful.
Stayed 1 night in Aug 2019

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel different concept.
It was a good stay. Location is good. Less lights but that is their concept. Rooms are. Or child friendly.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Laramie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contemporary
Great stay in our way back to Zurich. Contemporary hotel.
Stayed 1 night in Nov 2018

8/10 Good

Mei Tuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train station and special design
Very close to Lucern main station and need to walk 20 mins to old town. Overall quite comfortable esp the bed. Not a cosy room but quite modern and stylish.
Stayed 3 nights in Oct 2018

10/10 Excellent

Paul, Andrews, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet area near a park. Service was efficient and friendly.
Stayed 1 night in Oct 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Genble, Mumbai

Liked: Cleanliness, staff & service
very special designed but not for comfortable stay with colors.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms! Centrally located, quiet, nice staff, and stylish design.
Stayed 1 night in Sep 2018

10/10 Excellent

Shane, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location a few blocks away from the train station overlooking a park.
Stayed 3 nights in Sep 2018

6/10 Okay

David, Vancouver

Liked: Staff & service
Tired and Dark. The staff are amazing, and the location great. The hotel needs a refresh, and the rooms are certainly not 4 or 4 star.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

8/10 Good

Swati, Charlotte, nc

Liked: Cleanliness, property conditions & facilities, room comfort
Property location and access to town as walking distance was great. The ceiling "exotic" picture made it feel like not a respectful place.
Stayed 1 night in Aug 2018

4/10 Poor

mehanna, qatar

Liked: Staff & service
Disliked: Room comfort
not as expected
Stayed 3 nights in Aug 2018

10/10 Excellent

Natty, Seattle, wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location. the hotel is small but cute. The staff was helpful in providing recommendations.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2018

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
I thought the hotel was too dark, but the staff was super friendly and helpful and the hotel was clean and quiet! Large rooms too.
Stayed 2 nights in Jul 2018