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"We loved being right on the lake and had a nice balcony to sit on (even in the rain). The breakfast buffet had so many choices and was great and the staff was so attentive and sweet. We were lucky enough to meet the man who's family owned the hotel as we were perusing the pictures of his granfather, etc. He took the time to talk with us and give a little history - very nice and informative!! "

"Perfect placement in the town, walking distance from the lake and the train station. Very friendly staff and good facilities! Will definitely be coming back"

"Conveniently located next to train station and walkable with luggage. Hotel is nice and clean with good views of lake. "

"Amazing hotel. The staff was incredible. Every member was eager to please and they all went out if their way to help us with anything we needed. The front desk, the bar, the restaurant, breakfast- there are no nicer people in the world. Rooms were small but so clean. Bed was all white bedding and super comfy. Parking was a breeze and the garage was a fun sight to see for our kids. Close proximity to everything- the lake, shops, restaurants. The only issue I had is I wish we had stayed longer here!!! "

"Extremely pleased with this lovely hotel with amazing view/ Although a bit dated, the property is well maintained and room is huge and have amazing views. Service is definitely top notch with all the friendly staff making you feel home. Will definitely come back. "

"Very nice room and very modern. I have the room was very nice. "

"Beautiful property with spa facilities and a large indoor pool. Many rooms have balconies overlooking lake Lugano. Easy bus ride to downtown. Staff was always friendly and helpful. "

"From the moment we arrived we were happy. Great reception staff. Special mention to Carlotta. Helpful and courteous. The room! Good size, beautiful view with cute little balcony. Gorgeous terrace for breakfast. Close to transport and a short walk to the funicular. Location and everything was wonderful. We would thoroughly recommend. "

"Super clean hotel and friendly staff. Good location, few minutes walk to the lake and 20 min walk to Laguna. Excellent funicular nearby, fab views from there. Really good bus service to Laguna or other places which is free with a Ticino card (available at the hotel) We went to Morcote village on the bus which is definitely worth a visit. "