Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

4.0 star property
Art Deco hotel connected to the convention centre in Lusaka with 4 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

Outdoor pool, pool umbrellas, pool loungers
Exterior
Deluxe Room, 2 Queen Beds
Property amenity
4 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
The price is AU$334
includes taxes & fees
13 Dec - 14 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

Deluxe Room, 2 Queen Beds

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2021
Egyptian cotton bed sheets
  • 26 sq m
  • Golf view
  • Sleeps 2
  • 2 Queen Beds

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2021
Egyptian cotton bed sheets
  • 26 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Farm 2062 Ngwerere Road, Bonanza Estate, Lusaka, 10101

What's nearby

  • Mulungushi Confrence Centre - 28 min drive - 24.8 km
  • National Assembly of Zambia - 28 min drive - 25.2 km
  • Town Centre Market - 29 min drive - 27.9 km
  • Parays Game Ranch - 32 min drive - 28.5 km
  • Lusaka City Market - 34 min drive - 31.5 km

Getting around

  • Lusaka (LUN-Kenneth Kaunda Intl.) - 32 min drive

Restaurants

  • ‪Lusaka Airport International Departures Bar - ‬15 min drive
  • ‪Cafe Expresso Arrivals Lounge - ‬15 min drive
  • ‪The Hangar On - ‬19 min drive
  • ‪Clay Oven - ‬15 min drive
  • ‪Naya Cafe - ‬15 min drive

About this property

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

Upscale hotel connected to the convention centre, refurbished in 2021
Consider a stay at Ciêla, Lusaka, a Tribute Portfolio Resort and Spa and take advantage of free continental breakfast, a golf course and a poolside bar. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons and a golf pro shop. Indulge in a manicure/pedicure, a body treatment and hydrotherapy at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a free daily manager's reception and a terrace.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Golf cart on-site, a front desk safe and a banquet hall
Room features
All 249 individually furnished rooms include comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets, memory foam beds and down duvets
  • Bathrooms with rainfall showers and hairdryers
  • Wardrobes/cupboards, separate sitting areas and mini fridges

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Restaurants on site

  • Bonanza Golf Course Resta
  • Botanica
  • Coffee Bar
  • Elements
  • The Brewery

Family friendly

  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • 3 buildings
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Communal living room
  • Mosquito nets
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: ZMW 266.25 per person (one-way)
  • Airport shuttle fee per child: ZMW 266.25 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a deadlock

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa Hotel
Ciêla, Lusaka, a Tribute Portfolio Resort and Spa Lusaka
Ciêla, Lusaka, a Tribute Portfolio Resort and Spa Hotel Lusaka

Frequently asked questions

Does Ciêla, Lusaka, a Tribute Portfolio Resort and Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Ciêla, Lusaka, a Tribute Portfolio Resort and Spa on 13 Dec 2024 start from AU$333.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ciêla, Lusaka, a Tribute Portfolio Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?

Self-parking is free at this property.

What time is check-in at Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?

Check-in start time: 2:00 PM; check-in end time: 11:00 AM.

What time is check-out at Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?

Checkout is at 11:00 AM.

Does Ciêla, Lusaka, a Tribute Portfolio Resort and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZMW 266.25 per person applies.

Where is Ciêla, Lusaka, a Tribute Portfolio Resort and Spa located?

Situated near the airport, this spa hotel is within 20 miles (32 km) of Mulungushi Confrence Centre, Pakati Sunday Market and Kenneth Kaunda International Conference Centre. National Assembly of Zambia and Independence Stadium are also within 20 miles (32 km).

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 14 out of 24 reviews" "
Rating 8 - Good. 3 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 2 out of 24 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Catherine

Travelled with group
Disliked: Staff & service, amenities
1. It is unfortunate that the property did not acknowledge messages sent through Expedia even though upon calling, they confirmed they not only had received but also action requests from those messages. An example is support pickup. 2. Despite confirming airport pickup by phone before travel, on arrival, there was no one waiting. Efforts to reach the property by phone upon arriving were unsuccessful (no one picked up) until we acquired a local simcard. Even then, there seems to have been poor coordination since the driver went to the domestic terminal despite having shared the flight number and airline. 3. Upon arriving at the property, the sense one got was over familiarity of staff, from reception to the spa, with guests of African descent. As a result, and based on sharing of experiences with other members of the wedding party of European descent, there was a clearly inferior service and experience. Even when we communicated dissatisfaction with service, or service failures, there was little effort to address the lapses. Most disappointing especially given that we had traveled for a beautiful event ie witnessing and celebrating the Union of a dear friend.
Stayed 3 nights in May 2024

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property and close to the airport with a convenient shuttle. Book it ahead. Great pool. Dining options are good however many of the items on the menu are not available. The wine list is basic and their cellar air con was broken so it was warmer inside than out. All well intentioned and friendly service but training and execution are not quite where they could be.
Stayed 1 night in May 2024

10/10 Excellent

Arriel

Stayed 1 night in Apr 2024

10/10 Excellent

Hidemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

NOUREINY, Nairobi

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very green and full of fresh air. I was very happy I did not see anyone smoking around.
Stayed 2 nights in Apr 2024

8/10 Good

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location in the countryside, great attention to detail regarding the decor, comfortable rooms, with tea and coffee and an iron in the room. Great shower and clean rooms. Breakfast was great too.
Stayed 1 night in Apr 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place staff was amazing. Would definitely return
Stayed 5 nights in Jan 2024

10/10 Excellent

Nthembe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2023

2/10 Terrible

Li-geng

Stayed 1 night in Sep 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Abesi

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

David

Stayed 2 nights in May 2023

10/10 Excellent

Ifeanyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Elita

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The layout and the gardens are fantastic.
Stayed 2 nights in Apr 2023

10/10 Excellent

soneka

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Hilton

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location in the outskirts of Lusaka makes it ideal for a gateaway and good for resting. Facilities such as the swiming pool are in very good consition. The service is very good-mostly served by Dominic who made our stay memorable. They can do better in waiter training and motivation but Dominic was simply amazing.
Stayed 4 nights in Oct 2022

10/10 Excellent

Zewelanji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, great food, pleasant and responsive staff. Spa was amazing!
Stayed 2 nights in Jul 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Incredible pool. Super clean. Really good price. Staff were extremely attentive. You MUST eat at Botanica restaurant and get their 12 course sampler menu. A Well well well worth the $50US we paid.
Stayed 2 nights in Apr 2022

8/10 Good

Heike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poollandschaft
Einfach mal wieder ungestört Bahnen schwimmen - hier war es möglich. Ein Ort zum Entspannen und Sport treiben. 👍
Stayed 1 night in Jun 2024

8/10 Good

Misao

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かで敷地内のお土産屋、ビアレストラン、カフェなど徒歩アクセスでき楽しめる。リゾート感もあり日常から離れたリフレッシュができる。
Stayed 1 night in Feb 2024