Lustral Basin Tours and Activities

Easy walking to shops and restaurants. Hotel is very clean and staff very helpful. Extensive breakfast. However, our view of the harbour was limited.

I loved the central location near to great shopping, restaurants and cultural places. The hotel staff was friendly and attentive. Breakfast and brunch were delicious and we enjoyed the service and food served every day. On my text trip to Heraklion I would stay there again.

Really lovely building & environment & the room was lovely & very clean The shower had very good pressure but too small & cramped and I kept knocking the lever by accident which either changed the temperature or switched it off. On arrival there was sparkling wine left, delicious pistachio cake & two nectarines left. Nespresso machine with very nice strong coffee but you only got 2 pods free (so one coffee each) each day, not the most generous. Free water left in the room every day though and also free water given out regularly at sun lounging areas. Food fairly good, but some poor choices like mussels which don’t work when left in a steaming couldron for a couple of hours. The salt baked fish also did not work as the chef was under pressure to serve it quickly with the big queue waiting so you mainly got a spoonful of skin and bone with a tiny amount of fish. They should remove the skin and bone before bringing it out. Bacon at breakfast was always cold. The sausages were very small pasty frankfurters which were awful. They excelled at puddings which were amazing. Lots of moussey type cakes and baklava type cakes which were right up my street. Good sunbed policy as they removed your belongings if you left your bed for more than 30 mins which meant that there were always beds available. Brasserie by the pool: was great. pool great. Entertainment & WIFI poor so little to do in the evening or in the rain, unable to stream a film or tv. Staff fantastic.