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Citi Hotel Luton

2.5 star property
Hotel in Luton with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citi Hotel Luton

Front of property
Twin Room (with window)
Reception
Double Room, Accessible, No Windows | Bathroom
Twin Room (with window)

Reviews

6.0 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The price is AU$81
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room, No Windows

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Double Room, No Windows

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, No Windows

Twin Room, No Windows

Twin Room, No Windows

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, No Windows

Double Room, No Windows

Double Room, No Windows

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Accessible, No Windows

Double Room, Accessible, No Windows

Double Room, Accessible, No Windows

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (with window)

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Double Room (with window)

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (with window)

Twin Room (with window)

Twin Room (with window)

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room (with window)

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Double Room (with window)

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed
Standard Twin Room, 2 Single Beds

Thistle Express London Luton

Free WiFi
Parking available
Housekeeping
24/7 front desk
7.8 out of 10, Good, (1007)
The price is AU$117
includes taxes & fees
25 Dec - 26 Dec
Thistle Express London Luton
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About the area

Map
40A Guildford Street, Luton, England, LU1 2PA

What's nearby

  • Luton Mall - 6 min walk - 0.5 km
  • University of Bedfordshire - 8 min walk - 0.7 km
  • Grosvenor Casinos - 11 min walk - 0.9 km
  • Luton Town Football Club - 17 min walk - 1.5 km
  • Stockwood Discovery Centre - 5 min drive - 3.2 km

Getting around

  • Luton Station - 2 min walk
  • London (LTN-Luton) - 9 min drive

Restaurants

  • ‪Nando's - ‬4 min walk
  • ‪The White House - ‬3 min walk
  • ‪Chopstix Noodle Bar - ‬5 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Auntie Anne's - ‬4 min walk

About this property

Citi Hotel Luton

Property highlights
Citi Hotel Luton provides everything that you need. Guests can connect to free in-room WiFi.
Other perks include:
  • Express check-out, smoke-free property and a 24-hour front desk
  • Luggage storage and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 68 rooms include comforts such as air conditioning, as well as amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with digital channels
  • Heating and daily housekeeping

Languages

Arabic, Czech, English, Hindi, Polish, Portuguese, Russian, Slovak, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 5 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: GBP 5 per day (49 ft away)
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parking height restrictions apply

Property is also known as

easyHotel Luton Hotel
Easyhotel Hotel Luton
easyHotel Luton
Citi Hotel Luton Hotel
Citi Hotel Luton Luton
Citi Hotel Luton Hotel Luton

Frequently asked questions

Is Citi Hotel Luton pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citi Hotel Luton?

As of 11 Dec 2024, prices found for a 1-night stay for 2 adults at Citi Hotel Luton on 19 Dec 2024 start from AU$80.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Citi Hotel Luton?

Check-in start time: 3 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 15 (subject to availability).

What time is check-out at Citi Hotel Luton?

Checkout is at 10 AM. Late checkout is available for GBP 15 (subject to availability).

Where is Citi Hotel Luton located?

Situated in Luton, this hotel is within a 10-minute walk of Luton Mall and University of Bedfordshire. Grosvenor Casinos and Stockwood Discovery Centre are also within 2 miles (3 km). Luton Station is only a 2-minute walk and Luton Airport Pkwy Station is 24 minutes.

Reviews

6.0
Rating 10 - Excellent. 88 out of 540 reviews" "
Rating 8 - Good. 125 out of 540 reviews" "
Rating 6 - Okay. 115 out of 540 reviews" "
Rating 4 - Poor. 75 out of 540 reviews" "
Rating 2 - Terrible. 137 out of 540 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Alvin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst customer service. Water smells of sewage. Rooms are like a prison cell.
Stayed 5 nights in Nov 2024

4/10 Poor

Herb

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was conveniently close to the Luton airport. BUT… It was quite loud at night. The step up to the bathroom was too high. The shower curtain did not contain the shower water so the bathroom floor stayed very wet. There should be at least two USB outlets in the room, but there were none. The building did not have a very fresh smell.
Stayed 1 night in Oct 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Jonathan, Dayton

Disliked: Amenities, property conditions & facilities
Tiny rooms, fine for a one night stay, similar to a hostel, but better in that you get your own bathroom and bed. Bathroom floor quite sticky and shower curtain had that musty mildew smell. Should probably have a constant ventilation van since there is no window. Good location for train station, and will be better once the improvements are done. About as basic as it gets.
Stayed 1 night in Oct 2024

6/10 Okay

Siobhan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The receptionist and staff were exceptionally kind and helpful. The room was clean, however, the comfort level was lacking. The rooms are quite small, with only one pillow per person provided. There was no air conditioning or fan, and the windows didn’t open, making it feel stuffy. Overall, it’s a decent option if you just need a few hours to rest before heading to the airport, especially considering the price.
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Convenient and cheap Town centre needs updating
Stayed 1 night in Jul 2024

4/10 Poor

Maryana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

kevin

Business traveller
Liked: Staff & service
The room i was in was on the second floor and water was coming in from the ceiling it was all over the floor in the morning where my bag was and it got soaked not at all very happy usually I'm quite happy stopping at your place.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ex Easy hotel well renovated
Stayed 1 night in Sep 2024

8/10 Good

Lela

Liked: Staff & service
Good hotel for short duration
Stayed 1 night in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service
Done the job very clean and tidy room
Stayed 1 night in Sep 2024

2/10 Terrible

khadim, leeds

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great staff. Had a room with a window but found okd tissue on floor and the main light didnt switch off so had to take the key out of its holder and again to turn on if you want to go to the bathroom. Floor is so creaky it must be heard on the floor below and neighbours. Otherwise convenient location
Stayed 1 night in Sep 2024

10/10 Excellent

Kristian

Stayed 1 night in Sep 2024

2/10 Terrible

Michael

Stayed 1 night in Sep 2024

6/10 Okay

Greg

Liked: Cleanliness, staff & service
Price was ok considering the location. Rooms were tiny, but practical and convenient.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adam james

Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charles
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Asil

Stayed 1 night in Aug 2024

8/10 Good

Aparna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Aug 2024

6/10 Okay

Valeri

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how easy it us to get to the hotel from the train station and convenient location for shopping or food. Also room was very clean. I did not like that the room was very cold - colder than the corridor... to keep warm had to keep under the duvet. Also did not like that I could hear through walls when someone spoke behind them. All day and night somebody was either talking or banging on the neighbouring doors. And no toilet brush by the toilet, meant I couldnt keep it as clean as I would like it to be. And no tea/coffee facility.
Stayed 2 nights in Aug 2024

8/10 Good

Asil

Stayed 1 night in Aug 2024

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Dalphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovey stay
Really nice place to stay for 2 nights and definitely a bargain! Staff were friendly and the rooms were very clean. Location is spot on too!
Stayed 2 nights in Aug 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a room, but a plastic cell
Previously this was an Easy Hotel. Stopped here before, vowed never to return. The name change fooled me. Plus points. Convenient for Bus and Railway Stations. Reasonable room temperature. Extremely helpful and friendly Reception Staff. Good wifi. Negative points. The room is a plastic cell consisting of a bed and a small bedside table. No chair, no table. Nowhere to put clothes other than on the floor. The room had a window, but it couldn't be opened. The temperature could only be adjusted by contacting Reception. The bathroom was a moulded wetroom, erratic water pressure and a poor shower. The simplest of things, the light switches have been made complicated requiring 2 visits by Reception staff to explain how to use them. A simple light switch. To pay over £50 for a single night in a room like this is a complete rip off.
Stayed 1 night in Aug 2024

8/10 Good

Shonu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024