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The Chiltern Hotel

3.0 star property
Hotel in Luton with 24-hour front desk and restaurant

Photo gallery for The Chiltern Hotel

Standard Room, 2 Single Beds
Lobby
Breakfast and dinner served
Lobby
Lift

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is AU$131
includes taxes & fees
3 July - 4 July

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe
Desk
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe
Desk
  • 9 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe
Desk
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe
Desk
  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe
Desk
  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe
Desk
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is AU$132
includes taxes & fees
20 July - 21 July
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About the area

Map
Waller Avenue, Luton, England, LU4 9RU

What's nearby

  • Kenilworth Road Stadium - 2 min drive - 1.7 km
  • Luton Mall - 4 min drive - 3.1 km
  • University of Bedfordshire - 4 min drive - 3.4 km
  • Stockwood Discovery Centre - 6 min drive - 4.7 km
  • ZSL Whipsnade Zoo - 18 min drive - 12.4 km

Getting around

  • Leagrave Station - 20 min walk
  • London (LTN-Luton) - 13 min drive

Restaurants

  • ‪The BIscot Mill - ‬3 min drive
  • ‪Bamboo Gardens - ‬20 min walk
  • ‪KFC - ‬8 min walk
  • ‪Pizza Hut - ‬2 min drive
  • ‪Costa Express - ‬19 min walk

About this property

The Chiltern Hotel

Property highlights
Take advantage of dry cleaning/laundry services, a bar and a restaurant at The Chiltern Hotel. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • A 24-hour front desk, luggage storage and smoke-free property
Room features
All 97 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and room service.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Heating, daily housekeeping and desks

Languages

English, Polish

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Standard Twin Room, 2 Single Beds

Thistle Express London Luton

  • Free WiFi
  • Breakfast available
  • Parking available
  • Housekeeping
7.8 out of 10, Good, 1,123 reviews
The price is AU$132
includes taxes & fees
20 July - 21 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chiltern Restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's breakfast is served in guestrooms.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Chiltern Hotel
Chiltern Hotel Luton
Chiltern Luton
Hotel Chiltern
OYO The Chiltern Hotel
The Chiltern Hotel Hotel
The Chiltern Hotel Luton
Chiltern Hotel Luton Airport
The Chiltern Hotel Hotel Luton

Frequently asked questions

Is The Chiltern Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Chiltern Hotel?

As of 19 June 2025, prices found for a 1-night stay for 2 adults at The Chiltern Hotel on 3 July 2025 start from AU$131.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Chiltern Hotel?

Self-parking is free at this property.

What time is check-in at The Chiltern Hotel?

Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Chiltern Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Chiltern Hotel located?

Situated in Luton, this hotel is within 3 miles (5 km) of Kenilworth Road Stadium, Genting Casino Luton and Cineworld Luton. Luton Mall and University of Bedfordshire are also within 3 miles (5 km). Leagrave Station is 20 minutes by foot.

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The Chiltern Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 78 out of 555 reviews
Rating 8 - Good. 162 out of 555 reviews
Rating 6 - Okay. 137 out of 555 reviews
Rating 4 - Poor. 95 out of 555 reviews
Rating 2 - Terrible. 83 out of 555 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10

For the price very good place
Stayed 1 night in May 2025

10/10

Am sooo hapyyyy room is very clean and safe place
Stayed 1 night in May 2025

4/10

Staff at check in to be more experienced and polite to visitors
Stayed 1 night in May 2025

10/10

Helpful staff
Stayed 1 night in Feb 2025

6/10

This hotel should genuinely not be open to the public as it is clearly currently being used for housing refugees.
Stayed 1 night in Dec 2024

2/10

This hotel should not be allowed to be open to the public, it's full of homeless people, refugees and when we came back to get our car as we didn't feel safe leaving our car their so we didn't even stay, the reception area was taken over by about 20 people praying on their mats and looked insulted we had walked in. Disgusting hotel and not a safe feeling at all.
Stayed 1 night in Feb 2025

4/10

Really noisy neighbours (other guests). Not sure if this is a migrant hotel, but the guests were not very considerate, didn’t speak or understand English and were quite rude tbh. Stayed here for 2x 4 nights visits and will definitely NOT be staying again when in the area!!
Stayed 4 nights in Jan 2025

2/10

Unclean, smelt profusely bad and no facilities was usable. Very disappointed in the hotel as online it appeared exquisite. Could not get a drink or a meal. All closed when i returned from the hospital at 9pm No staff around. The double bed was 2 singles pushed together. The bedding was soiled and also the towels. The hotel smelt very foisty
Stayed 1 night in Dec 2024

4/10

Very poor. Bedroom did not have plug in sink, hairdryer, chair in bedroom, toilet roll holder. Lighting dreadful in room and no way to turn lights on or off without getting out of bed and walking to the door. No way of adjusting temperature in room.
Stayed 1 night in Jan 2025

2/10

We had two rooms and it was one of the worst experiences I have ever had in a hotel. Had to be moved multiple times because tv didn’t work. Then the new room had hairs all over the bed. Faeces on the bath towel and for some reason around the window. It felt extremely unsafe and was confirmed the council are also housing people there. The windows wouldn’t close. Because of the cleanliness I couldn’t even have a tea I’m the morning and had to stand there for an hour naked drip drying because of the towels were covered in faeces. Hotel confirmed this was disgusting and would refund. but now no one is taking accountability and I still don’t have the refund.
Towels that have obviously been used to replace toilet roll
Stayed 1 night in Feb 2025

6/10

Clean and adequate but no dining facility
Stayed 1 night in May 2025

10/10

Stayed 1 night in May 2025

10/10

Stayed 1 night in Apr 2025

2/10

Stayed 1 night in Feb 2025

8/10

Stayed 1 night in Feb 2025

10/10

Stayed 2 nights in Feb 2025

10/10

Stayed 1 night in Feb 2025

2/10

I book hotels that have a gym which this one said it did, on arrival I was told they don’t have a gym, I had to order food from outside. The furniture in the room looked ready for the tip they had a desk but no chair to sit at the desk. I was ready to walk out and book elsewhere but your policy on booking was non refundable. Disgrace!!!!
Stayed 1 night in Feb 2025

6/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

2/10

I didn't actually stay the night in the end after checking in and going to the room it was clear the hotel needs alot of work it's old dirty everything is dusty or covered on marks honestly the single worst hotel experience I have ever had I actually couldn't bring myself to stay I then booked into the Travelodge up the road
Stayed 1 night in Dec 2024

2/10

Awful This is a grotty hotel and is used as a homeless housing placement - People have to live somewhere but this hotel shouldn’t be sold as a 3 star with restaurant and bar and there isn’t either. A bit of an experience and didn’t feel safe tbh
Stayed 1 night in Dec 2024

6/10

Stayed 1 night in Nov 2024

2/10

Stayed 1 night in Aug 2020

6/10

Very fair price and friendly staff. Good transportation links
Stayed 1 night in May 2020