See all properties

Thistle Express London Luton

3.0 star property
Hotel in Luton with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Single Beds
Lobby
Lobby
Breakfast area
Breakfast area

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The price is AU$108
includes taxes & fees
13 Dec - 14 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Fan
Blackout curtains
Shower/bath combination
Private bathroom
  • 15 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Heating
Smart TV
Blackout curtains
Fan
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 1 Double Bed

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Fan
Blackout curtains
Shower/bath combination
Private bathroom
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Express Single Room

Express Single Room

Express Single Room

Highlights

Heating
Smart TV
Blackout curtains
Fan
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

Highlights

Heating
Smart TV
Blackout curtains
Fan
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Standard Apartment, Multiple Beds, Non Smoking

Sadie Best Western Hotel Luton

Free WiFi
Restaurant
Air conditioning
Breakfast available
8.6 out of 10, Excellent, (184)
The price is AU$139
includes taxes & fees
2 Jan - 3 Jan 2025
Sadie Best Western Hotel Luton
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
The Mall, Library Road, Luton, England, LU1 2TR

What's nearby

  • Luton Mall - 1 min walk - 0.1 km
  • University of Bedfordshire - 8 min walk - 0.7 km
  • Grosvenor Casinos - 9 min walk - 0.8 km
  • Luton Town Football Club - 15 min walk - 1.3 km
  • Stockwood Discovery Centre - 5 min drive - 3.4 km

Getting around

  • Luton Station - 5 min walk
  • London (LTN-Luton) - 15 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Nando's - ‬2 min walk
  • ‪The White House - ‬2 min walk
  • ‪German Doner Kebab - ‬4 min walk
  • ‪Chopstix Noodle Bar - ‬4 min walk

About this property

Thistle Express London Luton

Hotel in the city centre
Thistle Express London Luton provides everything that you need. Guests can connect to free in-room WiFi.
Other perks include:
  • Self-parking (surcharge), luggage storage and a lift
  • A 24-hour front desk, multilingual staff and smoke-free property
  • A front desk safe and coffee/tea in reception
  • Guest reviews say great things the breakfast, central location and helpful staff
Room features
All 152 rooms offer comforts such as laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Heating and fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/bath combinations and free toiletries
  • 40-inch Smart TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (GBP 10 per day)
  • Limited on-site parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Uncovered self-parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Frequently asked questions

Is Thistle Express London Luton pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Thistle Express London Luton?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Thistle Express London Luton on 13 Dec 2024 start from AU$108.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Thistle Express London Luton?

Self-parking is available for GBP 10.00 per day. Limited spots are available.

What time is check-in at Thistle Express London Luton?

Check-in start time: 3 PM; check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Thistle Express London Luton?

Checkout is at 11 AM.

Where is Thistle Express London Luton located?

Located in the heart of Luton, this hotel is within a 10-minute walk of Luton Mall, University of Bedfordshire and Grosvenor Casinos. Stockwood Discovery Centre and Woodside Animal Farm are also within 3 miles (5 km). Luton Station is 5 minutes by foot and Luton Airport Pkwy Station is 26 minutes.

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 373 out of 1002 reviews" "
Rating 8 - Good. 311 out of 1002 reviews" "
Rating 6 - Okay. 168 out of 1002 reviews" "
Rating 4 - Poor. 67 out of 1002 reviews" "
Rating 2 - Terrible. 83 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Saj

Travelled with family
Customer service is great and staff are extremely friendly and helpful
Stayed 1 night in Dec 2024

8/10 Good

Geoffrey

Stayed 1 night in Nov 2024

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD
Stayed 1 night in Nov 2024

4/10 Poor

Kathleen

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Noisy, smelly, cold vent on all night, despite -4 that day. Reception did not answer phone when called to ask to turn off cold air. I now have a chest infection.Car damaged in car park.
Stayed 1 night in Nov 2024

6/10 Okay

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Hotel in great position in downtown Luton - handy for travel links to rail and bus station. Unfortunately for a hotel that many use to travel to airport there was no hot water in the early morning (4am) when many people were leaving for flights. And it took nearly two hours and several,reminderd to deliver the safety mat so it was possible to take a shower.
Stayed 1 night in Nov 2024

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

mr

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient for central Luton, a short walk from the central station. Room is OK, but was cold when I arrived. Warmed up when I put the radiator on. The room has an ironing board and iron, but only one pillow and no extra blanket.
Stayed 1 night in Nov 2024

6/10 Okay

Emma

Stayed 1 night in Oct 2024

4/10 Poor

Maulikbharthi

Travelled with family
Disliked: Staff & service, property conditions & facilities
Cramped room, there was baby cot in the room which we didn't request. There was not even space to move around in the room. Parking was 10 pounds extra. There was good breakfast though.
Stayed 1 night in Nov 2024

6/10 Okay

Paul

Travelled with group
Disliked: Staff & service
The room was clean and comfortable though bathroom a bit cramped. On returning late in the evening there were a couple of "ladies" hanging around the entrance obviously touting for business. The breakfast area is not very inviting and the hot food was just warm. Also there was no milk for the coffee machine and no cups available anyway.
Stayed 1 night in Nov 2024

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great nights sleep, very comfy bed. Lovely staff and adequate breakfast for the price. Just the area that lets it down. Not very easy to find your way in, and the streets are poorly lit, meaning it doesn’t feel very safe at night or when it’s darker.
Stayed 1 night in Nov 2024

10/10 Excellent

Courtney

Liked: Staff & service, amenities, property conditions & facilities
This was an EXCELLENT stay at unbelievable value. The hotel markets itself as a budget option so I was not expecting perfection but it has certainly got to be one of the best budget stays I've ever had. My room was enormous with a comfortable king-size bed. Free tea/coffee/hot choc, very helpful and reaposive staff, great shower, massive TV, and great location for my onward journey. I have no complaints really other than I checked in late at night which in that area can be a bit daunting but that's also beyond the hotel's control. I'd absolutely come back if I travel via Luton Airport again. Thank you!
Stayed 1 night in Nov 2024

4/10 Poor

Craig

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Staff very unhelpful, breakfasts were cold. Would not recommend
Stayed 4 nights in Nov 2024

8/10 Good

Kathleen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my cosy room and the hotel was really nice, but there was fighting and antisocial behaviour outside most of the night which disturbed my sleep and I didn’t leave my room as felt unsafe outside. Only downside in the room was the pillow, only one thin pillow given and no spare. Lovely products in the bathroom
Stayed 1 night in Nov 2024

8/10 Good

Aiden

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 503 was a decent room but bathroom very small and very unpleasant odour of sewage/drains throughout the stay. We came back to the hotel on foot around midnight and it was obvious that some women outside the main hotel entrance were openly making themselves "available for hire". A bit disturbing and unsettling. The noise outside throughout the night made sleep difficult with groups of males and females congregating in the main public car park and screaming and shouting aggressively. I appreciate the hotel are not responsible for external disturbances but it is relevant to my review. The included buffet breakfast was very underwhelming. Limited range of very cold and unappetising English "hot" breakfast was available and very little bread other than budget sliced white or brown. No milk or cups available at the coffee stations which didn't matter anyway as no hot drinks available other than expresso. We had recently stayed at Thistle Heathrow which was much better all round. You should do much better Thistle Luton.
Stayed 1 night in Nov 2024

8/10 Good

catalina

Liked: Cleanliness, staff & service
Perfect for night before your flight
Stayed 1 night in Oct 2024

10/10 Excellent

Ryszard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with Staff who doing their job well and don't over attend also
Stayed 2 nights in Mar 2024

6/10 Okay

Colin

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff, free tea and coffee, clean room and bathroom, everything was perfect.
Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here!
Stayed 1 night in Nov 2024

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low cost option with everything we needed for a short stay. Friendly staff and good location.
Stayed 2 nights in Oct 2024

2/10 Terrible

Amani

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When sleeping I was scratching and woke up with bites in body and a rashon belly this is meant to be clean not dirty very disappointing
Stayed 1 night in Oct 2024