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Hotel Encanto Machu Picchu

2.5 star property
Hotel with free breakfast, near Aguas Calientes Hot Springs

Photo gallery for Hotel Encanto Machu Picchu

Step into the welcoming entrance of NCAINT, flanked by natural stone walls and lush greenery.
Relax in this traditional living room with two sofas, a matching ottoman, and a coffee table.
Enjoy a romantic dinner for two amidst lush greenery and serene surroundings.
Welcome to the reception area, where friendly staff are available to assist with your stay.
Relax in a cozy retreat with a neatly made bed, striped bedspread, and a fruit platter.

Popular amenities

  • Room service
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Double Bed
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About the area

Map
Urbanazation Las Orquideas F-6, Near Train Station, Aguas Calientes, Machu Picchu, Cusco, 8681

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
  • Manco Capac Square - 7 min walk - 0.6 km
  • Aguas Calientes Hot Springs - 12 min walk - 1.0 km
  • Temple of the Condor - 15 min drive - 3.4 km
  • Temple of the Sun - 15 min drive - 3.4 km

Getting around

  • Machu Picchu Station - 4 min walk

Restaurants

  • ‪Full House Peruvian Cuisine - ‬4 min walk
  • ‪Mapacho Craft Beer Restaurant - ‬4 min walk
  • ‪Café Inkaterra - ‬1 min walk
  • ‪Inkaterra Restaurant Principal - ‬1 min walk
  • ‪El Antojito Polleria - ‬4 min walk

About this property

Hotel Encanto Machu Picchu

Hotel near Aguas Calientes Hot Springs
Consider a stay at Hotel Encanto Machu Picchu and take advantage of free full breakfast, laundry facilities and a snack bar/deli. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Tour/ticket information, a front desk safe and a 24-hour front desk
  • Luggage storage
Room features
All guest rooms at Hotel Encanto Machu Picchu offer amenities, such as free WiFi and safes, as well as free bottled water and room service.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • 32-inch flat-screen TVs with cable channels

Languages

English, Spanish

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Hotel Retama Machupicchu

  • Free WiFi
  • Breakfast available
  • Laundry
  • Room service
8.8 out of 10, Excellent, 381 reviews
Hotel Retama Machupicchu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 5 AM to 8 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • 1 building
  • 4 floors

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 9 AM

Special check-in instructions

The front desk is open daily from 4 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Property Registration Number 10427521198

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

Hotel Encanto Machu Picchu
Encanto Machu Picchu
Encanto Machu Picchu
Hotel Encanto Machu Picchu Hotel
Hotel Encanto Machu Picchu Machu Picchu
Hotel Encanto Machu Picchu Hotel Machu Picchu

Frequently asked questions

Is Hotel Encanto Machu Picchu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Encanto Machu Picchu?

This property doesn't offer parking.

What time is check-in at Hotel Encanto Machu Picchu?

Check-in start time: noon; check-in end time: midnight.

What time is check-out at Hotel Encanto Machu Picchu?

Checkout is at 9 AM.

Where is Hotel Encanto Machu Picchu located?

Situated in Machu Picchu, this hotel is within a 15-minute walk of Historic Sanctuary of Machu Picchu and Aguas Calientes Hot Springs. Putucusi and Urubamba River are just steps away. Machu Picchu Station is only a 4-minute walk.

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Hotel Encanto Machu Picchu Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 3 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

6.4/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

last minute

this hotel was great. We got stuck without a room and this place was great in a pinch.

6/10 Okay

Selinder

Room for improvement

The room was small but ok for a overnight stay. The breakfast was disappointing. The staff were just ok.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

寝るだけならよし！

総合的には値段相当の快適さはあったと思います。支払いが現金のみであることや、朝ごはんが乾いたパンくらいしかなかったのはいまいちでしたが、アクセスの良さ、ドライヤーを借りられたことなど、寝るだけだったら十分でした。
Stayed 2 nights in Nov 2018

6/10 Okay

Diego, Sao paulo

Liked: Cleanliness, staff & service
Disliked: Room comfort

Simples até demais.

O hotel fica um pouco afastado do centro, mas nada que incomode pois é uma diferença de 3 quarteirões. É basicamente um hostel com quartos individuais, mas o preço foi de um IBIS. Nao há elevador, apenas escadas. Evite se tiver problemas de mobilidade. A equipe é gentil no atendimento. Quartos simples, sem ar condicionado. Tv a cabo disponível. Café simples com cereal, chá, leite, café, pao, queijo e um tipo de presunto. Macchu picchu é um passeio caro, gaste 20 ou 30 dólares a mais em um hotel melhor. Se não puder, é uma opção.
Stayed 1 night in Sep 2018

8/10 Good

Kevin

Liked: Staff & service
It's okay for one night, but nothing more.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Самый ужасный отель за все время

Самый ужасный отель, который я посещал. Либо мой опыт выдался таким неудачным. Очень шумное местоположение отеля, утром постоянно кричат петухи, рядом стадион, поэтому шумно и вечером. Вода в туалете бежала всю ночь, пришлось перекрыть подачу воды в номер. Далеко от основных мест, находится в самом дальнем углу города. Персонал не знает английского, общение было через Гугл. Мой опыт: не было моего бронирования, хотя по почте пришло подтверждение от hotels.com о списании денег. Пришлось покупать номер заново. После заселения в двухместный номер, ушёл в город обедать. Вечером по возвращению мой номер оказался открыт, а вещей не было. Они были в соседнем номере, одноместном. Как объяснили мне: ты же один, поэтому тебе не к чему двухместный номер и мы решили тебя пересилить сами. Утром ушёл на завтрак на улицу с ключом, чтобы не выгнали так же как вчера. Но по возращению около 11 обнаружил свои вещи уже у двери на коридоре, причём с планшетом и телефоном, которые заряжались когда уходил. Возможно, я проспал чек аут, но так тоже не делается!!! Забрал все свои вещи и ушёл, на ресепшене никого не было поэтому объяснения получить не удалось.
Stayed 1 night in Dec 2017

6/10 Okay

Mustafa

Liked: Cleanliness
Disliked: Staff & service
Apart from the owners who seemed not happy at all when they see me entering the hotel at the evening, the hotel is ok for 1-night stay before going to Machu Picchu. The location is not correctly shown on the map and it took some time to find it.
Stayed 1 night in Jul 2017

4/10 Poor

JG, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud hotel that didn't feel safe

The hotel was loud and woke me up early in the morning and the security was abysmal. The lock of my door was just a little push lock and I felt like anyone could get in. Worst hotel I've stayed in.