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Quest Mackay on Gordon

4.5 star property
Luxury hotel with fitness centre and spa services
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quest Mackay on Gordon

Spa
Front of property - evening/night
Studio
View from property
One Bedroom Apartment | Living area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Pool
  • Breakfast available
  • Room service
  • Gym
  • Spa
The price is AU$171
includes taxes & fees
3 Jan - 4 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 60 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Executive

Studio Executive

Studio Executive

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 80 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for One Bedroom Executive Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Executive Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Flat-screen TV
Premium bedding
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 80 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Studio

Studio

Studio

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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includes taxes & fees
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About the area

Map
27 Gordon Street, Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 11 min walk - 1.0 km
  • Bluewater Lagoon - 17 min walk - 1.5 km
  • Caneland Central - 18 min walk - 1.6 km
  • Harrup Park - 2 min drive - 2.1 km
  • Mackay Base Hospital - 5 min drive - 4.0 km

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • ‪The Grazing Goat Cafe - ‬6 min walk
  • ‪Palace Hotel - ‬6 min walk
  • ‪Burger Urge - ‬2 min walk
  • ‪Zambrero - ‬6 min walk
  • ‪Jamaica Blue - ‬6 min walk

About this property

Quest Mackay on Gordon

Luxury hotel near Mackay Base Hospital
Located close to Artspace Mackay and Mackay Enertainment and Convention Centre, Quest Mackay on Gordon provides a terrace, dry cleaning/laundry services and a gym. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and newspapers in the reception
  • Smoke-free property, luggage storage and 1 meeting room
  • Barbecues, a banquet hall and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All 115 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
More amenities include:
  • Free toiletries and hairdryers
  • 42-inch flat-screen TVs with digital channels and DVD players
  • Wardrobes/cupboards, balconies and fridges

Languages

Arabic, English, Filipino, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 10 per day)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: AUD 10 to 25 per person

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to 11 PM on Saturdays; 8 AM to 9:30 PM on Sundays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 10 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 25 per person
  • Self-parking fee: AUD 10 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mackay Gordon
Mackay Quest
Quest Gordon Apartment Mackay
Quest Mackay
Quest Mackay Gordon
Quest Mackay Gordon Apartment
Quest Gordon
Quest Mackay on Gordon Hotel
Quest Mackay on Gordon Mackay
Quest Mackay on Gordon Hotel Mackay

Frequently asked questions

Does Quest Mackay on Gordon have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Quest Mackay on Gordon?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Quest Mackay on Gordon on 3 Jan 2025 start from AU$171.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quest Mackay on Gordon pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quest Mackay on Gordon?

Self-parking is available for AUD 10 per day. Limited spots are available.

What time is check-in at Quest Mackay on Gordon?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Early check-in is available for a fee of AUD 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quest Mackay on Gordon?

Checkout is at 10 AM. Late checkout is available for AUD 50 (subject to availability).

Where is Quest Mackay on Gordon located?

Situated near the beach, this luxury hotel is within a 15-minute walk of Artspace Mackay, Mackay Enertainment and Convention Centre and Jubilee Park. Ken Burgess Orchid House and Bluewater Lagoon are also within 1 mi (2 km).

Quest Mackay on Gordon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 242 out of 366 reviews" "
Rating 8 - Good. 87 out of 366 reviews" "
Rating 6 - Okay. 18 out of 366 reviews" "
Rating 4 - Poor. 14 out of 366 reviews" "
Rating 2 - Terrible. 5 out of 366 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation, comfy bed, great shower except it leaked all over the bathroom floor, good facilities and parking. Good washing and drying facilities.
Stayed 1 night in Oct 2024

8/10 Good

Gobi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be excellent if they have bath tub in wash rooms. Sporting events need a recovery bath tub would be preferred
Stayed 7 nights in Aug 2024

10/10 Excellent

Jillian

Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a room that had a microwave, kettle and toaster. Very comfortable bed
Stayed 1 night in Aug 2024

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, amenities
We would stay again for sure.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable,spacious,well equipped and close to great restaurants
Stayed 1 night in Aug 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Fine Stay. Would definitely recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Callan

Liked: Cleanliness, staff & service, property conditions & facilities
Was very close to everything I needed
Stayed 1 night in Aug 2024

10/10 Excellent

Kris

Stayed 2 nights in Aug 2024

8/10 Good

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, tidy, comfortable room. Value for money.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, modern rooms, well presented. Easy access to city and public transport.
Stayed 4 nights in Aug 2024

10/10 Excellent

Shane

Stayed 1 night in Jul 2024

10/10 Excellent

JANE

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great place to stay
I enjoy staying here has everything I need home away from home
Stayed 3 nights in Apr 2024

8/10 Good

Callum

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Charming but the bed sheets were dirty when we got there. We informed the lady and she brought us new ones but we had to help her make the bed. She said they’d send someone the next day to do it all correctly and change the sheets again. That didn’t happen. Otherwise lovely place with friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality accommodation at good price. Convenient if you need to park a vehicle with onsite carpark.
Stayed 1 night in Jul 2024

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
The hotel staff were very good and helped with the problem that I had with the family member by changing our room. I can’t think them enough for it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hideaki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Mackay hotel
My go to place in Mackay. Always quiet and clean and comfortable beds. Like that you can stream your phone to the TV.
Stayed 1 night in May 2024

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Stayed 1 night in Jun 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As described in advertising
Stayed 2 nights in Apr 2024

10/10 Excellent

Linda

Excellent!
Fantastic place to stay. We only had one night but would’ve liked to stay longer
Stayed 1 night in Jun 2024

10/10 Excellent

Warren, Newtown

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is always a quality stay when in Mackay. Secure undercover parking, excellent balcony rooms. Close to shopping and dining.
Stayed 3 nights in May 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
10:00 AM
Star Rating
4.5