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White Lace Motor Inn

4.0 star property
Colonial Mackay motel in West Mackay with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for White Lace Motor Inn

Outdoor pool, open 7:30 AM to 8:00 PM, pool loungers
Exclusive Apartment, 2 Bedrooms, Kitchen | Living area
Desk, iron/ironing board, free WiFi, bed sheets
Front of property
One Bedroom Apartment | Private kitchenette

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Parking included
  • Air conditioning
The price is AU$151
includes taxes & fees
25 Dec - 26 Dec

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Toaster
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area

One Bedroom Apartment

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Disabled Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Disabled Twin Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Microwave
Toaster
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Queen

Superior Queen

Superior Queen

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
Toaster
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Toaster
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Spa

Superior Spa

Superior Spa

Highlights

Private indoor hot tub
Air conditioning
Mini-fridge
Flat-screen TV
Jetted bath
Hairdryer
Shower/bath combination
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Family Room

Two Bedroom Family Room

Two Bedroom Family Room

Highlights

Balcony
Air conditioning
Full-sized fridge/freezer
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
Microwave
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Courtyard Twin

Courtyard Twin

Courtyard Twin

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Toaster
Free bottled water
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Studio 6

Studio 6

Studio 6

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Hairdryer
  • 86 sq m
  • Sleeps 6
  • 4 Single Beds and 1 King Bed OR 6 Single Beds

Studio

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Disabled Twin Room

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

Family Two-Bedroom Suite

  • Sleeps 5
  • 1 Single Bed and 2 Queen Beds

Superior SPA Room

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Standard Twin Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Courtyard Twin Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Superior Queen Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

One-Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

Budget Room

  • Sleeps 3
  • 1 Queen Bed
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers

The Marco Polo

Pool
Parking included
Free WiFi
Air conditioning
8.6 out of 10, Excellent, (596)
The price is AU$125
includes taxes & fees
5 Jan - 6 Jan 2025
The Marco Polo
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About the area

Map
73 Nebo Rd, West Mackay, QLD, 4740

What's nearby

  • Caneland Central - 2 min drive
  • Mackay Enertainment and Convention Centre - 2 min drive
  • Mackay Base Hospital - 3 min drive
  • Bluewater Lagoon - 3 min drive
  • Harrup Park - 3 min drive

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Coffee Club - ‬3 min drive
  • ‪KFC - ‬13 min walk
  • ‪Hungry Jack's - ‬2 min drive
  • ‪Austral Hotel - ‬2 min drive

About this property

White Lace Motor Inn

Upscale motel near Mackay Base Hospital
Located close to Mackay Enertainment and Convention Centre and Mackay Regional Botanic Gardens, White Lace Motor Inn provides free on-the-go breakfast, a free daily manager's reception and a terrace. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Luggage storage, tour/ticket information and barbecues
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at White Lace Motor Inn feature comforts, such as first-run films and air conditioning, in addition to amenities, such as free WiFi and free bottled water.
Extra amenities include:
  • Free toiletries and hairdryers
  • 32-inch flat-screen TVs with premium channels and first-run films
  • Microwaves, toasters and freezers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Free Light Breakfast Bar

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Microwave
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 7:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
On-site parties or group events are strictly prohibited

We should mention

This property does not have any lifts
Pool access available from 7:30 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

White Lace Motor Inn West Mackay
White Lace Motor Inn
White Lace Motor West Mackay
White Lace Motor
White Lace Motor Inn Motel
White Lace Motor Inn West Mackay
White Lace Motor Inn Motel West Mackay

Frequently asked questions

Does White Lace Motor Inn have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM to 8:00 PM.

How much does it cost to stay at White Lace Motor Inn?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at White Lace Motor Inn on 25 Dec 2024 start from AU$151.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is White Lace Motor Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at White Lace Motor Inn?

Self-parking is free at this property.

What time is check-in at White Lace Motor Inn?

Check-in start time: 2:00 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at White Lace Motor Inn?

Checkout is at 10:00 AM.

Where is White Lace Motor Inn located?

Located in West Mackay, this motel is within 1 mi (2 km) of Mackay Base Hospital, Mackay Regional Botanic Gardens and Mackay Enertainment and Convention Centre. Caneland Central and Bluewater Lagoon are also within 2 mi (3 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 413 out of 837 reviews" "
Rating 8 - Good. 300 out of 837 reviews" "
Rating 6 - Okay. 83 out of 837 reviews" "
Rating 4 - Poor. 28 out of 837 reviews" "
Rating 2 - Terrible. 13 out of 837 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Manager was very accommodating and it was a hassle free, enjoyable stay. Our room was massive, plenty of cupboard space, the entire place was free of riff raff and all other guests were comfortable and socialised with ease
Stayed 1 night in Oct 2024

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
My stay was great - easy to get through the office and staff member was friendly
Stayed 1 night in Sep 2024

8/10 Good

Bec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from the noise of the planes it was nice. Rooms need a little refurbishment but otherwise good.
Stayed 1 night in Sep 2024

8/10 Good

Helen

Stayed 1 night in Aug 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Having availability to WI-FI
Stayed 4 nights in Sep 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Sep 2024

2/10 Terrible

Kimberley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though this place is cheap i would not come again. The property is extremely tired and needs alot of work. Curtains were falling of the rails, toaster shorted out the power, stayed 4 nights with no room cleaning, dishes at breakfast are all dirty. The room has a terrible smell. I asked for more toilet paper which was delivered however cleaner just ignored the wet towels on the ground.
Stayed 3 nights in Sep 2024

2/10 Terrible

Ian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks nice from the road but thats where the positive stops. Complementary Breakfast looks great in the pictures but not as displayed. Unable to find clean dishes to serve from. Toaster in room shorted out the power twice so didnt try again was told by staff that the toaster was too powerful for a hotel room. My daughter found hairs in her bed and was scared to get in the bed. Reception desk was unserviced whenever i tried to find someone. No cleaning service with 4 nights stay. The place is very run down.
Stayed 1 night in Aug 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

dee

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

Nathan

Stayed 1 night in Aug 2024

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to book, clean and tidy room, great price
Stayed 1 night in Aug 2024

10/10 Excellent

KEVIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always stay there when in mackay
Stayed 1 night in Aug 2024

10/10 Excellent

Jim

Liked: Staff & service
Manager was very helpful as we were a large group checking in late
Stayed 1 night in Aug 2024

2/10 Terrible

Zoe

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst motel I have ever stayed in. Beds were so uncomfortable, layout of room was odd. Had to walk through a common room stayed with other guest to enter room via the bathroom which locked from the outside ,so other guest had to wait before leaving. Stains on floor and furniture, bathroom was dirty.
Stayed 1 night in Aug 2024

8/10 Good

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable. Good value. Old FV
Stayed 1 night in Aug 2024

10/10 Excellent

Hira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally clean room and helpful staff
Stayed 1 night in Aug 2024

2/10 Terrible

PAUL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Attitude about cancelling sucks.Abused for forgetting to cancel. I have a mental disability and didn't deserve the swearing. Calling me the C world was too far. I hope he loses his job.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Airconditioning not working otherwise room good, my booking not quite right through Expedia but sorted by manager.
Stayed 1 night in Aug 2024

8/10 Good

Wilfried

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Advertised as renovated! The room they provided was outdated and run down. How can this be a 4 star motel?
Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Property listed as a motel with full daily housekeeping. There has apparently been a change of ownership but the info has not been updated in the advertising, the notes in the bathroom about if you want fresh towels, the please clean my room signs and also in the property guide book. Resulted in our towels remaining on the floor until we had to call and request new ones. The room we were in also had some very sticky doors - the bathroom the ply is mostly separated from the rest of the door leaving you pulling on something broken and also the front door would get stuck that needed a couple of full weight pulls to get it open. Bed was comfy, tv was great but not refilling tea/coffee amenities or housekeeping on the days you request it mid stay isn't really on when it's booked as advertised. It's not a self-service apartment. So please take note.
Stayed 3 nights in Aug 2024

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stopover
Just needed a bed for one night on a long road trip. They organised a late check in and were really helpful. The free breakfast was basic but much appreciated
Stayed 1 night in Aug 2024

6/10 Okay

Sharon

Disliked: Staff & service
After being there before and enjoying our stay, this time I did not find the management so welcoming. Overall, my stay was all I needed. I was a little disappointed the bathroom bin had not been emptied when the room was cleaned which left it a little smelly. An oversight on the cleaners part, tho I accept that can happen.
Stayed 3 nights in Aug 2024

General hotel information

Reasons to Book
Spacious Rooms & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
10:00 AM
Star Rating
4.0