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Holiday Inn Hotel & Suites Madison West, an IHG Hotel

3.0 star property
Family-friendly hotel with free water park access and free airport shuttle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites Madison West, an IHG Hotel

Pool
Pool
Interior
Exterior
Reception

Reviews

8.4 out of 10

Very good

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Free airport shuttle
    Free airport shuttle
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Laundry
    Laundry
The price is AU$169
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pool Access

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Pool Access

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Premium Room

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, in-room safe, individually decorated, desk

Standard Room

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, individually decorated, desk

Suite, 2 Bedrooms

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 King Bed (Top Floor)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds (Top Floor)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 King Bed with Sofa bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Pool
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Free airport shuttle
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9.6 out of 10, Exceptional, (430)
The price is AU$136
includes taxes & fees
20 Dec - 21 Dec
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About the area

Map
1109 Fourier Dr, Madison, WI, 53717

What's nearby

  • West Towne Mall - 4 min drive - 3.9 km
  • Hilldale Shopping Center - 10 min drive - 7.0 km
  • University of Wisconsin-Madison - 12 min drive - 8.8 km
  • University of Wisconsin Hospital and Clinics - 13 min drive - 9.7 km
  • Camp Randall Stadium - 13 min drive - 10.6 km

Getting around

  • Madison Station - 21 min drive
  • Dane County Regional Airport (MSN) - 27 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Tanner's Bar & Grill - ‬14 min walk
  • ‪Panera Bread - ‬14 min walk

About this property

Holiday Inn Hotel & Suites Madison West, an IHG Hotel

Family-friendly hotel next to a golf course
Consider a stay at Holiday Inn Hotel & Suites Madison West, an IHG Hotel and take advantage of a free return airport shuttle, free water park access and dry cleaning/laundry services. The on-site Italian cuisine restaurant, Benvenutos Italian Grill, offers breakfast, lunch, dinner and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and 4 bars.
Additional perks include:
  • A children's pool with a waterslide and a lifeguard on site
  • Free self-parking and extended parking
  • A free local area shuttle, access to a nearby health club and express check-out
  • Express check-in, a 24-hour front desk and laundry services
  • Guest reviews speak highly of the helpful staff
Room features
All 157 individually decorated rooms offer perks such as premium bedding and pillow menus, in addition to amenities such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 50-inch TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Area shuttle
  • Free train station pick-up shuttle
  • Free shopping centre shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benvenutos Italian Grill

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cot
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (6,800 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed for Christmas Day:
  • Dining venue

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All reservations come with 5 passes to Crawdaddy Cove on-site waterpark. Additional passes are not available for sale Friday-Saturday.

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Madison West
Holiday Inn Madison West
Holiday Inn Hotel And Suites Madison West
Madison Holiday Inn
Holiday Inn Madison

Frequently asked questions

Does Holiday Inn Hotel & Suites Madison West, an IHG Hotel have a pool?

Yes, this property has a children's pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Holiday Inn Hotel & Suites Madison West, an IHG Hotel?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Madison West, an IHG Hotel on 27 Nov 2024 start from AU$169.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hotel & Suites Madison West, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Hotel & Suites Madison West, an IHG Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Holiday Inn Hotel & Suites Madison West, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Hotel & Suites Madison West, an IHG Hotel?

Checkout is at 11 AM.

Does Holiday Inn Hotel & Suites Madison West, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Holiday Inn Hotel & Suites Madison West, an IHG Hotel located?

This family-friendly Madison hotel is located in the business district, within 2 mi (3 km) of Capital Brewery, Pleasant View Golf Course and National Mustard Museum. Walnut Grove Dog Park and Death's Door Spirits Distillery are also within 2 miles (3 km).

Holiday Inn Hotel & Suites Madison West, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 132 out of 233 reviews" "
Rating 8 - Good. 48 out of 233 reviews" "
Rating 6 - Okay. 32 out of 233 reviews" "
Rating 4 - Poor. 7 out of 233 reviews" "
Rating 2 - Terrible. 14 out of 233 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service
Great hotel, and excellent pool area for my grandson! The restaurant on site Benvenwas, i’ve been to a couple other Benvenuotes that were always good. However, this one both the food and the service was terrible
Stayed 1 night in Oct 2024

10/10 Excellent

Lou

Stayed 1 night in Aug 2024

6/10 Okay

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean the hotel room, the restaurant breakfast area. The pool water and pool is really dirty. The kid pull had rust in the water or maybe poo. Everything else was good. Just look area needed updates or cleaning
Stayed 1 night in Oct 2024

10/10 Excellent

B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised by how nice this place was for the price I paid. The room had a very high ceiling, so I couldn't hear much of anything in the room above. The bed was king sized and very comfortable, the room was huge and cozy. Staff was polite, helpful and professional. The pool was more of a small water park, which was a nice bonus. It felt like it could've been a little more clean but was nice. We didn't have a room overlooking the pool, which was good for us, but I thought for families with small kids, that could be nice. The hotel was in a nice, quiet, safe area, lots of shopping and dining options near by. I would stay here again. Overall very happy.
Stayed 2 nights in Oct 2024

6/10 Okay

Emir

Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool, good Location
Stayed 2 nights in Oct 2024

10/10 Excellent

Madeline, Downers Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great.
Stayed 1 night in Oct 2024

2/10 Terrible

meredith

Travelled with family
Disliked: Staff & service, amenities
The hot tub in the pool area had something floating in it. Kids were being unsafe in the pool, throwing stuff at people coming down the slide, jumping off of the display trees, etc... Lifeguards said nothing. At night, there were roaming packs of kids yelling, fighting, running in hallways, knocking on doors. Numerous people called the front desk, but they didn't care. We've stayed here in the past and had no problem, but after this experience, we'll stay somewhere else.
Stayed 2 nights in Oct 2024

6/10 Okay

Candace, Wisconsin Rapids

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk staff was very rude to the point of one of the staff cursing and the other holding up a piece of paper to whisper about guests. So many kids in the halls and no parents.
Stayed 1 night in Oct 2024

8/10 Good

Mark

Stayed 1 night in Oct 2024

8/10 Good

Lou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The guy from the shuttle was fantastic!!
Stayed 2 nights in Oct 2024

8/10 Good

Jes

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kiddie pool area needed some cleaning & repairs. The slide coming off the boat looked like someone hit it with a hammer in a few locations: cracks & pieces missing. I am surprised a child has not scraped up their backside when going down. There were areas around the crocodile that looked dirty. Some adults were taking beverages into the pool and the life guards did not tell them to stop. Despite the pool issues, I would return. Staff was friendly and rooms were comfortable. Breakfast was tasty.
Stayed 1 night in Sep 2024

2/10 Terrible

Colin

Disliked: Staff & service
Chose hotel specifically for their 24 hr airport shuttle but when I tried to arrange it at the front desk they said they didn’t have a driver. They told us to arrange for a cab with Union Cab and they would pay for it (they have an account). When the taxi arrived, the night manager Vijay refused to sign off on it and was extremely unhelpful. He refused to call the manager or someone who could approve it and we were late getting to the airport because of that.
Stayed 1 night in Sep 2024

10/10 Excellent

Soulou

Stayed 1 night in Aug 2024

10/10 Excellent

Sundra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BROOKIE, THE FRONT DESK PERSON WAS AMAZING!! SHE WAS WELCOMING AND PERSONABLE! GREAT CUSTOMER SERVICE, YUMMY FOOD!! WE’LL DEFINITELY VISIT AGAIN!
Stayed 2 nights in Sep 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was able to order foor from the Italian restaurant that's connected to the hotel and it was delivered right to us at the pool. Parents and adults all loved the water park.
Stayed 1 night in Aug 2024

10/10 Excellent

jay

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Emily

Stayed 1 night in Aug 2024

10/10 Excellent

Bart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Heidi

Stayed 1 night in Jun 2024

6/10 Okay

Karen

Liked: Staff & service
Stayed 1 night in Aug 2024