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Crowne Plaza Madrid - Centre Retiro an IHG Hotel

4.0 star property
Hotel with a fitness centre, near El Retiro Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Madrid - Centre Retiro an IHG Hotel

Exterior
Exterior
Bar (on property)
Meeting facility
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet-friendly
  • Gym
  • Parking available
  • Housekeeping
  • Breakfast available
  • Air conditioning
The price is AU$241
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - twin
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About the area

Map
Calle Pez Volador 1, Madrid, 28007

What's nearby

  • El Retiro Park - 15 min walk - 1.3 km
  • WiZink Center - 17 min walk - 1.5 km
  • Prado Museum - 4 min drive - 3.1 km
  • Gran Via - 5 min drive - 3.3 km
  • Puerta del Sol - 6 min drive - 4.0 km

Getting around

  • Sainz de Baranda Station - 3 min walk
  • Calanas Station - 4 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 14 min drive

Restaurants

  • ‪Bar Sirio 28 - ‬8 min walk
  • ‪China City - ‬3 min walk
  • ‪El Paleto - ‬7 min walk
  • ‪La Mordida de Pio - ‬10 min walk
  • ‪Jazzville Café - ‬6 min walk

About this property

Crowne Plaza Madrid - Centre Retiro an IHG Hotel

Upscale hotel near El Retiro Park
WiZink Center is located near Crowne Plaza Madrid - Centre Retiro an IHG Hotel, which provides a garden, a gym and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a lift
  • Smoke-free property, a 24-hour front desk and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 157 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and baths or showers
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, free infant beds and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Parking on site (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 23 for children
  • A restaurant

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 5:30 AM and 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 23 for children
  • Self-parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 5:30 AM and 6:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Crowne Plaza Madrid - Centre Retiro an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 40 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Madrid - Centre Retiro an IHG Hotel?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Madrid - Centre Retiro an IHG Hotel on 15 Dec 2024 start from AU$241.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Madrid - Centre Retiro an IHG Hotel?

Self-parking is available for EUR 26 per day.

What time is check-in at Crowne Plaza Madrid - Centre Retiro an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available from 5:30 AM to 6:00 AM for a fee.

What time is check-out at Crowne Plaza Madrid - Centre Retiro an IHG Hotel?

Checkout is at noon.

Where is Crowne Plaza Madrid - Centre Retiro an IHG Hotel located?

Located in Retiro, this hotel is within 1 mile (2 km) of Hospital Gregorio Maranon, El Retiro Park and WiZink Center. Prado Museum and Gran Via are also within 3 miles (5 km). Sainz de Baranda Station is only a 3-minute walk and Conde de Casal Station is 9 minutes.

Crowne Plaza Madrid - Centre Retiro an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 221 out of 300 reviews" "
Rating 8 - Good. 55 out of 300 reviews" "
Rating 6 - Okay. 17 out of 300 reviews" "
Rating 4 - Poor. 4 out of 300 reviews" "
Rating 2 - Terrible. 3 out of 300 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adianet, Homestead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel fue una sorpresa. Lo saqué y después de haberlo pagado me arrepentí ya que está lejos del centro, pero en la misma puerta del hotel tienen una parada de buses y cerca la estación de metro. La habitación era amplia con un clóset grande y el baño también la cama súper cómoda descansamos muy bien ya que no habían los típicos ruidos del centro. Te ponían incluido diario agua excelente café chocolates y galletitas los cuales extraño a cada mañana!!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Dyva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had very good time for 3 staying at this location
Stayed 3 nights in Nov 2024

10/10 Excellent

Owen

Stayed 1 night in Nov 2024

10/10 Excellent

Elvira

Stayed 1 night in Oct 2024

10/10 Excellent

Elvira

Stayed 1 night in Nov 2024

10/10 Excellent

Brady

Travelled with partner
Liked: Cleanliness, staff & service, amenities
High volume hotel. Good option for a short stay. Breakfast is extra and quite good. Bathroom flooring wasn't quite clean. Location is quiet near Retiro Park and ordinary apartment buildings. Close to city Center.
Stayed 1 night in Nov 2024

10/10 Excellent

Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fact that you could walk to the Retiro Park and that the taxi stand was next to the hotel when you needed to go to other places.

8/10 Good

Javeed Kristian

Very nice
Stayed 2 nights in Nov 2024

8/10 Good

Dunnia

Stayed 1 night in Oct 2024

6/10 Okay

Marco, Maidenhead

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
.
Stayed 3 nights in Oct 2024

8/10 Good

jose

Stayed 1 night in Oct 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
El acceso al transporte público es de mejor que tiene la ubicación de este hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Hai T

Stayed 3 nights in Oct 2024

10/10 Excellent

Erika

Travelled with group
Todo muy limpio y en excelentes condiciones
Stayed 2 nights in Oct 2024

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy this property. The room was really nice. Their enemies was really nice. The staff was great. The area was very quiet. I would definitely rebook at this hotel the first couple of days I stayed at a different hotel. I was so dissatisfied was horrible. This completely made up for everything from the other hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love it's proximity to transport links. Staff were all friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 4 nights in Oct 2024

6/10 Okay

Suzanne

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
The hotel was ok. Seemed the restaurant was only opened for the buffet breakfast. The buffet was good. We did not have control of the climate in our room and it got very warm. We had to have someone come and unlock/open the window.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kenichiro, Shibuya-ku

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and the room was great. Close to Retiro park. Great breakfast. Absolutely no complaints.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was an incredible experience that I will recommend to my family and associates.
Stayed 1 night in Oct 2024

10/10 Excellent

mario t

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

10/10 Excellent

Hillary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible, kind, helpful, wonderful English and delicious food and drinks. They really made our stay exceptional!!!
Stayed 2 nights in Oct 2024

4/10 Poor

Mandy

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our first room in this hotel had a fridge that didn’t work, a door handle that came off in your hand and a safe with batteries hanging out and fixed with black tape. After complaining we were moved to a much better room. I would not recommend this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good property no issues.
Stayed 1 night in Oct 2024

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel nice people
Stayed 1 night in Oct 2024