6/10 Okay
Denise
Travelled with partner
25 Nov 2024
Disliked: Staff & service, amenities, property conditions & facilities
Check in was difficult. I received no detailed check in info, and when I buzzed to be let in, the person answering was gruff and didn't direct me to the floor for reception. She was not welcoming. I later found that info on a smaller plaque above eye level to the side of the main entry door. Better communication before arrival would have been helpful.
The room was sufficient to our needs, but the toilet was broken, rocked when you sat on it, and the flush button was not connected. You had to hold it in perfect position before being able to depress it to flush. There was no toilet paper, no key for the in room safe, and the shower was in disrepair.
Although we were told to call if we needed anything, the communal phone was broken. It was preferable to make do and buy our own toilet paper than pay for an international phone call on my cell.
Location was excellent, and the property was secure.
Denise
Stayed 4 nights in Nov 2024
