See all properties

Hospes Puerta de Alcalá, a Member of Design Hotels

5.0 star property
Luxury hotel connected to the convention centre in Madrid with a full-service spa

Photo gallery for Hospes Puerta de Alcalá, a Member of Design Hotels

Lobby
Couples treatment room(s), steam room, Turkish bath/hammam
Junior Suite
Shower, rainfall showerhead, designer toiletries, hair dryer
Breakfast, lunch, dinner served; Spanish cuisine, al fresco dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Parking available
  • Room service
  • Gym
The current price is AU$468
includes taxes & fees
17 Mar - 18 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Grand

Premium bedding, down duvets, minibar, in-room safe

Suite Grand

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Alcala

Premium bedding, down duvets, minibar, in-room safe

Deluxe Alcala

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Triple

Premium bedding, down duvets, minibar, in-room safe

Deluxe Triple

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Dreamer

Dreamer

Dreamer

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe

Premium bedding, down duvets, minibar, in-room safe

Deluxe

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Lobby

Hotel Fenix Gran Meliá - The Leading Hotels of the World

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, (1004)
The price is AU$716
includes taxes & fees
9 Mar - 10 Mar
Hotel Fenix Gran Meliá - The Leading Hotels of the World
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Plaza de la Independencia 3, Madrid, Madrid, 28001

What's nearby

  • Puerta de Alcalá - 1 min walk - 0.1 km
  • Gran Via - 10 min walk - 0.9 km
  • Prado Museum - 12 min walk - 1.0 km
  • Puerta del Sol - 16 min walk - 1.4 km
  • El Retiro Park - 4 min drive - 2.7 km

Getting around

  • Retiro Station - 3 min walk
  • Madrid Recoletos Station - 6 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive

Restaurants

  • ‪Cappuccino Madrid - ‬1 min walk
  • ‪Aarde - ‬1 min walk
  • ‪Patio de Leones - ‬1 min walk
  • ‪Ramses Natsuki - ‬1 min walk
  • ‪Manero - ‬2 min walk

About this property

Hospes Puerta de Alcalá, a Member of Design Hotels

Luxury boutique hotel near Gran Via
Located close to Prado Museum and Puerta del Sol, Hospes Puerta de Alcalá, a Member of Design Hotels provides a terrace, a coffee shop/cafe and a library. Indulge in a sports massage, a manicure/pedicure and a facial at the on-site spa. The on-site Spanish cuisine restaurant, Independencia, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge) and airport drop-off service (surcharge)
  • Babysitting (surcharge), farming classes and a banquet hall
  • A front desk safe, a water dispenser and multilingual staff
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at Hospes Puerta de Alcalá, a Member of Design Hotels feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, designer toiletries and bidets
  • 45-inch Smart TVs with Netflix, streaming services and cable channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Valet parking on site (EUR 45 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Independencia

Things to do

  • Farming classes
  • Full-service spa
  • Gym
  • Library
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,830 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 60.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 33 per person
  • Airport shuttle fee: EUR 130 per vehicle (maximum occupancy 2)
  • Valet parking fee: EUR 45 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hospes
Hospes Madrid
Hotel Hospes
Hotel Hospes Madrid
Madrid Hotel Hospes
Hospes Hotel Madrid
Hospes Madrid Hotel Madrid
Madrid Hospes Hotel
Hospes Puerta Alcalá Hotel
Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hospes Puerta Alcalá
Madrid Hotel Hospes Puerta de Alcalá Hotel
Hotel Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hotel Hospes Puerta de Alcalá Madrid
Hotel Hotel Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá Madrid
Hotel Hospes Madrid
Hospes Puerta Alcalá Madrid
Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá
Hospes Puerta de Alcalá a Member of Design Hotels
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel
Hospes Puerta de Alcalá, a Member of Design Hotels Madrid
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel Madrid

Frequently asked questions

Is Hospes Puerta de Alcalá, a Member of Design Hotels pet-friendly?

Yes, Hospes Puerta de Alcalá, a Member of Design Hotels allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of EUR 30 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hospes Puerta de Alcalá, a Member of Design Hotels?

As of 6 Mar 2025, prices found for a 1-night stay for 2 adults at Hospes Puerta de Alcalá, a Member of Design Hotels on 17 Mar 2025 start from AU$467.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hospes Puerta de Alcalá, a Member of Design Hotels?

Valet parking is available for EUR 45 per day.

What time is check-in at Hospes Puerta de Alcalá, a Member of Design Hotels?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hospes Puerta de Alcalá, a Member of Design Hotels?

Checkout is at noon.

Does Hospes Puerta de Alcalá, a Member of Design Hotels provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 130 per vehicle applies.

Where is Hospes Puerta de Alcalá, a Member of Design Hotels located?

Located in Salamanca, this luxury hotel is steps away from Puerta de Alcalá and Calle de Alcalá. Gran Via and Paseo del Prado are also within 10 minutes. Retiro Station is only a 3-minute walk and Banco de Espana Station is 7 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hospes Puerta de Alcalá, a Member of Design Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 526 out of 765 reviews
Rating 8 - Good. 154 out of 765 reviews
Rating 6 - Okay. 52 out of 765 reviews
Rating 4 - Poor. 24 out of 765 reviews
Rating 2 - Terrible. 9 out of 765 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aleks

Beautiful designed hotel in the heart of Madrid.
Stayed 3 nights in Dec 2024

8/10 Good

Abraham

Location
Stayed 3 nights in Jan 2025

10/10 Excellent

Kristian

Great
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Great staff, very nice room, absolutely perfect location
Stayed 4 nights in Oct 2024

6/10 Okay

tanyabella

The property is convenient Great area
Stayed 2 nights in Oct 2024

10/10 Excellent

joao

Very good hotel. Excellent location, near the restaurants, shopping and major museums. Staff is nice and very friendly. Strongly recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

saleh

Great
Stayed 5 nights in Dec 2024

10/10 Excellent

G

great hotel overall
Stayed 1 night in Jul 2024

10/10 Excellent

Balmore

Love their hospitality from the moment we arrived with was a late check in the staff has been great overall. Definitely recommend it everything so close..
Stayed 3 nights in Oct 2024

10/10 Excellent

Gabriel

I want to share my immense gratitude to all the staff at hospes! Quality people at a quality hotel in the best area in madrid. I will be coming back to them soon. Highly recommend it for short and long stays!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ernesto Paul

Cool place
Stayed 2 nights in Sep 2024

10/10 Excellent

Crane

The staff were so friendly and property is very clean and the area it’s around is very clean surrounded by lots of restaurants and many of the attractions are minutes away by walking.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ramiro

Great location
Stayed 1 night in Jun 2024

8/10 Good

Luis

It’s very well located, we love the area round the hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Genevieve

Great property and location.
Stayed 3 nights in Sep 2023

10/10 Excellent

Anna

Great location, wonderful hotel
Stayed 3 nights in Aug 2022

10/10 Excellent

Andres

Fantastic location. Just needs a bit of remodeling.
Stayed 2 nights in Jun 2024

8/10 Good

Nora

Excellent location
great location, close to Retiro park and Serrano area with great restaurants around.
Stayed 5 nights in Dec 2023

10/10 Excellent

andrea

Fantastic location @ Puerta de Alcala. Very spacious nice and clean rooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

james

Excellent. This was our eighth visit here!
Stayed 3 nights in Jun 2024

10/10 Excellent

Terry

Great location, nice room and the Starr was outstanding.
Stayed 5 nights in Aug 2022

10/10 Excellent

Ben

Great staff, bed was super comfortable. Parking at €39 a day was a little more than I expected but it is Madrid! A great location and the staff had some great recommendations for restaurants.
Stayed 3 nights in Mar 2024

8/10 Good

Sebastian

Great location, the best I would say.
Stayed 3 nights in Jun 2023

10/10 Excellent

Juan

Top location. Nice rooms with views to Puerta de Alcalá. Would recommend.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ana

Every time I travel to Madrid I will try to stay in this hotel.
Stayed 7 nights in Sep 2022