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Hotel Mercader

4.0 star property
Suburban hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for Hotel Mercader

Interior entrance
Interior
Free minibar items, in-room safe, desk, blackout curtains
Breakfast and dinner served
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
The current price is AU$116
includes taxes & fees
25 Aug - 26 Aug

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Single Room

Single Room

Single Room

8.4 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Minibar (some free items)
TV
Blackout curtains
Shower/bath combination
Private bathroom
Deep-soaking bath
  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Free minibar items, in-room safe, desk, blackout curtains

Standard Double Room

8.6 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Minibar (some free items)
TV
Blackout curtains
Shower/bath combination
Private bathroom
Deep-soaking bath
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

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About the area

Map
Calle Eje 2-7A, Poligono Alimentario Mercamadrid,18, Madrid, Madrid, 28053

What's nearby

  • The Magic Box - 3 min drive - 2.5 km
  • El Retiro Park - 8 min drive - 6.5 km
  • Prado Museum - 9 min drive - 8.3 km
  • Plaza Mayor - 10 min drive - 9.3 km
  • Royal Palace of Madrid - 10 min drive - 9.3 km

Getting around

  • San Fermin - Orcasur Station - 5 min drive
  • Madrid Asamblea de Madrid-Entrevias Station - 6 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 15 min drive

Restaurants

  • ‪VIP Lounge - ‬8 min drive
  • ‪Restaurante Narcea II - ‬7 min walk
  • ‪Pupuseria Madrid - ‬8 min drive
  • ‪Domino's Pizza - ‬7 min drive
  • ‪Bar Restaurante Sebas - ‬6 min drive

About this property

Hotel Mercader

Upscale hotel near The Magic Box
Located close to El Retiro Park and Prado Museum, Hotel Mercader provides a coffee shop/cafe, laundry facilities and car hire on-site. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business centre.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Concierge services, multilingual staff and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 124 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and minibars (stocked with some free items).
Extra amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • TVs with satellite channels
  • Daily housekeeping, desks and phones

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8 to 10 for adults and EUR 8 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (775 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 to 10 for adults and EUR 8 to 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

H2 Mercader
H2 Mercader Hotel
H2 Mercader Hotel Madrid
H2 Mercader Madrid
Hotel Mercader Madrid
Hotel Mercader
Mercader Madrid
Hotel Mercader Hotel
Hotel Mercader Madrid
Hotel Mercader Hotel Madrid

Frequently asked questions

Is Hotel Mercader pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Mercader?

As of 11 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Mercader on 25 Aug 2025 start from AU$116.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Mercader?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Mercader?

Check-in begins at 3 PM.

What time is check-out at Hotel Mercader?

Checkout is at noon.

Where is Hotel Mercader located?

Located in Villa de Vallecas, this hotel is within 6 mi (10 km) of The Magic Box, Prado Museum and El Retiro Park. Almudena Cathedral and Royal Palace of Madrid are also within 9 mi (15 km).

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Hotel Mercader Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 253 out of 661 reviews
Rating 8 - Good. 275 out of 661 reviews
Rating 6 - Okay. 87 out of 661 reviews
Rating 4 - Poor. 29 out of 661 reviews
Rating 2 - Terrible. 17 out of 661 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, property conditions & facilities
Price quality excellent
Stayed 4 nights in Jul 2025

10/10 Excellent

María Antonia

Liked: Cleanliness
.
Stayed 1 night in Jul 2025

6/10 Okay

Carmen

Liked: Cleanliness, property conditions & facilities
First, the staff is great and welcoming. The breakfast is fantastic as well. There are many options and everything is restocked right away. The things I didn’t like was the noises in the hallway and we heard a noise of a woman screaming at 4 something AM that scared both of us. Also, the location is far from the city and the taxi drivers mentioned to us that they need to have permission to access that area.
Stayed 1 night in Jun 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price. Far from the center. Good breafast.
Stayed 4 nights in May 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The downside is that the place is far away from the center of Madrid, transportation is limited, other than that, a good place to stay.
Stayed 3 nights in Mar 2025

6/10 Okay

Mashhoud

Clean and comfortable. Kind of remote location, Staff not so friendly. Overall happy with our choice.
Stayed 2 nights in Apr 2025

8/10 Good

Barry

Liked: Cleanliness
On an industrial park. AC took 30 mins to kick in. Couldn’t cope with many people checking in at 3pm Still good VFM
Stayed 1 night in May 2025

6/10 Okay

Gurpreet

Liked: Cleanliness
The hotel is cheap but in the middle of nowhere. Guy at reception wasn't very friendly. Dinning room staff were good. Room was clean but the tv was small.
Stayed 2 nights in Apr 2025

6/10 Okay

Eugenio

Liked: Cleanliness, property conditions & facilities, room comfort

Ok Nothing Great !

Good hotel for an overnight stay. Employees at reception need people and customer service training and skills. A smile goes a long way.. Hotel service 101. Very stringent on check out time .. even 15-30 min over . Very inflexible and not geared towards finding a solution..
Stayed 1 night in May 2025

8/10 Good

lorena

Liked: Staff & service
Quiet, good location, a good option.
Stayed 1 night in May 2024

4/10 Poor

Mary Ellen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No air conditioning available in late spring which was odd compared to other hotels in area(not advertised), hard to get in and out for Ubers, and location very inconvenient to Madrid. No dining options nearby other than restaurant on site(could not have anything here due to allergies), and very limited bathroom amenities compared to other stays in area
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Ok for the money

I guess it was ok for what we paid. Rooms very clean, maid service was excellent, didn't think to ask for a non smoking room and that ruined it. Food was terrible. There was no bar as advertised. Cabs found it very difficult to find.
Stayed 6 nights in Jan 2025

6/10 Okay

Bernard

Liked: Staff & service
The room should have two chairs and a small table so guests can sit in the room and have a private conversation
Stayed 3 nights in Sep 2024

8/10 Good

Zoilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Located in isolated area

The hotel was ok. It was located in an isolated area and you need to take a 15 minute Uber to get to the city center. I would probably have chosen a property that was closer if i had known. Otherwise, the staff was nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

gayle

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here on 3 separate occasions, once for 2 nights and two otjer times for 1 night each. Every review will say its not the best area.. It's not! But that doesn't take away from the hotel itself. I stayed here for the price. Once in my room I felt perfectly safe. The WIFI was not strong, or so it seemed. Could have been my phones. I really don't know. It was close to everywhere I needed to go. It was about 15 mind from the airport by Über, 10 mins from the other hotel where I met my tpur group and 15 mind from the FLIX bus station Madrid Station Sputh that I needed for the bus to Pprtugal. I will stay there again.. I was comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

The hotel was further out from Barcelona than I had realized but overall the stay was pleasant. Staff was very friendly. Breakfast is a must for me and would love more hearty version but endless cappuccinos and croissants were good. Overall not a bad stay, super quiet and got to relax. The only thing I would note for American travelers, it is a small distance from the nearest metro so plan accordingly (Rideshare apps or taxi if you have a lot of luggage). I think European travelers may be used to navigating like normal.
Stayed 4 nights in Sep 2024

8/10 Good

JESUS MARIA

Liked: Staff & service
HOLA
Stayed 2 nights in Dec 2023

2/10 Terrible

SYED

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Don’t stay!

No body speaks English at all To reach hotel you have to pay tool which the hotel never mentioned.
Stayed 7 nights in Sep 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Good price but didn’t realise it was in the middle of food factories. Had to get taxis everywhere cost over €100.
Stayed 2 nights in Jul 2024

8/10 Good

Alexia Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo Experience

It was amazing because bed was so big, my room was clean and the food was good. The people were nice to however it was so noisy especially in the morning when the staff were cleaning.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from everything.
Stayed 1 night in Jun 2024

6/10 Okay

Dinh

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in an industrial area without anything around. 2 Uber drivers I used could not locate the property.
Stayed 1 night in May 2024

6/10 Okay

Claire

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Thought the reception could have given clearer instructions on where to get public transport. The hotel is situated off a main highway in an industrial estate with lots of Lorrie’s. We arrived on Sunday and were told that there was no where to get food as everything was closed.
Stayed 2 nights in Apr 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Hotel is in pristine quality. Very clean, very safe and secure. My room was massive and modern. Staff was very friendly and helpful. However, the hotel is very out-of-the-way from Madrid and unless you have a vehicle, you will be taking long transportation routes to get to Madrid. There also isn’t much around in terms of dining, shopping or cafes. Having said that, it’s the perfect spot for an overnight because of the quick taxi to and from the airport (less than 20 minutes) The positives outweigh the location negative. I was satisfied with my stay.
Stayed 1 night in Jun 2024

8/10 Good

paul

Liked: Cleanliness, property conditions & facilities, room comfort

Its OK- but so far from the city centre

Hotel is in a strange location - nowhere near the city centre, no metro station within walking distance [+5km]. The service in the hotel is OK, the room didnt have 2 towels so went to reception on our way out- they couldnt actually put the towel in the room so we had to collect them when we got back at 0200. Breakfast was OK- although no eggs. Room is good and its usually good value [due to its location] but there is free parking.
Stayed 1 night in Jun 2024